[Federal Register: August 11, 2000 (Volume 65, Number 156)]

[Rules and Regulations]

[Page 49293-49342]

From the Federal Register Online via GPO Access [wais.access.gpo.gov]

[DOCID:fr11au00-7]


PART 663--ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF

THE WORKFORCE INVESTMENT ACT

Subpart A-- Delivery of Adult and Dislocated Worker Services through

the One-Stop Delivery System

Sec.

663.100 What is the role of the adult and dislocated worker

programs in the One-Stop delivery system?

663.105 When must adults and dislocated workers be registered?

663.110 What are the eligibility criteria for core services for

adults in the adult and dislocated worker programs?

663.115 What are the eligibility criteria for core services for

dislocated workers in the adult and dislocated worker programs?

663.120 Are displaced homemakers eligible for dislocated worker

activities under WIA?

663.145 What services are WIA title I adult and dislocated workers

formula funds used to provide?

663.150 What core services must be provided to adults and

dislocated workers?

663.155 How are core services delivered?

663.160 Are there particular core services an individual must

receive before receiving intensive services under WIA section

134(d)(3)?

663.165 How long must an individual be in core services in order

to be eligible for intensive services?

Subpart B--Intensive Services

663.200 What are intensive services for adults and dislocated

workers?

663.210 How are intensive services delivered?

663.220 Who may receive intensive services?

663.230 What criteria must be used to determine whether an

employed worker needs intensive services to obtain or retain

employment leading to ``self-sufficiency''?

663.240 Are there particular intensive services an individual must

receive before receiving training services under WIA section

134(d)(4)(A)(i)?

663.245 What is the individual employment plan?

663.250 How long must an individual participant be in intensive

services to be eligible for training services?

Subpart C--Training Services

663.300 What are training services for adults and dislocated

workers?

663.310 Who may receive training services?

663.320 What are the requirements for coordination of WIA training

funds and other grant assistance?

Subpart D--Individual Training Accounts

663.400 How are training services provided?

663.410 What is an Individual Training Account (ITA)?

663.420 Can the duration and amount of ITA's be limited?

663.430 Under what circumstances may mechanisms other than ITA's

be used to provide training services?

663.440 What are the requirements for consumer choice?

Subpart E--Eligible Training Providers

663.500 What is the purpose of this subpart?

663.505 What are eligible providers of training services?

663.508 What is a ``program of training services''?

663.510 Who is responsible for managing the eligible provider

process?

663.515 What is the process for initial determination of provider

eligibility?

663.530 Is there a time limit on the period of initial eligibility

for training providers?

663.535 What is the process for determining the subsequent

eligibility of a provider?

663.540 What kind of performance and cost information is required

for determinations of subsequent eligibility?

663.550 How is eligible provider information developed and

maintained?

663.555 How is the State list disseminated?

663.565 May an eligible training provider lose its eligibility?

663.570 What is the consumer reports system?

663.575 In what ways can a Local Board supplement the information

available from the State list?

663.585 May individuals choose training providers located outside

of the local area?

663.590 May a community-based organization (CBO) be included on an

eligible provider list?

663.595 What requirements apply to providers of OJT and customized

training?

Subpart F--Priority and Special Populations

663.600 What priority must be given to low-income adults and

public assistance recipients served with adult funds under title I?

663.610 Does the statutory priority for use of adult funds also

apply to dislocated worker funds?

663.620 How do the Welfare-to-Work program and the TANF program

relate to the One-Stop delivery system?

663.630 How does a displaced homemaker qualify for services under

title I?

663.640 May an individual with a disability whose family does not

meet income eligibility criteria under the Act be eligible for

priority as a low-income adult?

Subpart G--On-the-Job Training (OJT) and Customized Training

663.700 What are the requirements for on-the-job training (OJT)?

663.705 What are the requirements for OJT contracts for employed

workers?

663.710 What conditions govern OJT payments to employers?

663.715 What is customized training?

663.720 What are the requirements for customized training for

employed workers?

663.730 May funds provided to employers for OJT of customized

training be used to assist, promote, or deter union organizing?

Subpart H--Supportive Services

663.800 What are supportive services for adults and dislocated

workers?

663.805 When may supportive services be provided to participants?

663.810 Are there limits on the amounts or duration of funds for

supportive services?

663.815 What are needs-related payments?

663.820 What are the eligibility requirements for adults to

receive needs-related payments?

663.825 What are the eligibility requirements for dislocated

workers to receive needs-related payments?

663.830 May needs-related payments be paid while a participant is

waiting to start training classes?

663.840 How is the level of needs-related payments determined?

Authority: Section 506(c), Pub. L. 105-220; 20 U.S.C. 9276(c).

Subpart A--Delivery of Adult and Dislocated Worker Services through

the One-Stop Delivery System

Sec. 663.100 What is the role of the adult and dislocated worker

programs in the One-Stop delivery system?

(a) The One-Stop system is the basic delivery system for adult and

dislocated worker services. Through this system, adults and dislocated

workers can access a continuum of services. The services are organized

into three levels: core, intensive, and training.

(b) The chief elected official or his/her designee(s), as the local

grant recipient(s) for the adult and dislocated worker programs, is a

required One-Stop partner and is subject to the provisions relating to

such partners described in 20 CFR part 662. Consistent with those provisions:

(1) Core services for adults and dislocated workers must be made

available in at least one comprehensive One-Stop center in each local

workforce investment area. Services may also be available elsewhere,

either at affiliated sites or at specialized centers. For example,

specialized centers may be established to serve workers being

dislocated from a particular employer or industry, or to serve

residents of public housing.

(2) The One-Stop centers also make intensive services available to

adults and dislocated workers, as needed, either by the One-Stop

operator directly or through contracts with service providers that are

approved by the Local Board.

(3) Through the One-Stop system, adults and dislocated workers

needing training are provided Individual Training Accounts (ITA's) and

access to lists of eligible providers and programs of training. These

lists contain quality consumer information, including cost and

performance information for each of the providers' programs, so that

participants can make informed choices on where to use their ITA's.

(ITA's are more fully discussed in subpart D of this part.)

Sec. 663.105 When must adults and dislocated workers be registered?

(a) Registration is the process for collecting information to

support a determination of eligibility. This information may be

collected through methods that include electronic data transfer,

personal interview, or an individual's application.

(b) Adults and dislocated workers who receive services funded under

title I other than self-service or informational activities must be

registered and determined eligible.

(c) EO data must be collected on every individual who is interested

in being considered for WIA title I financially assisted aid, benefits,

services, or training by a recipient, and who has signified that

interest by submitting personal information in response to a request

from the recipient.

Sec. 663.110 What are the eligibility criteria for core services for

adults in the adult and dislocated worker program?

To be eligible to receive core services as an adult in the adult

and dislocated worker programs, an individual must be 18 years of age

or older. To be eligible for the dislocated worker programs, an

eligible adult must meet the criteria of Sec. 663.115. Eligibility

criteria for intensive and training services are found at Secs. 663.220

and 663.310.

663.115 What are the eligibility criteria for core services for

dislocated workers in the adult and dislocated worker programs?

(a) To be eligible to receive core services as a dislocated worker

in the adult and dislocated worker programs, an individual must meet

the definition of ``dislocated worker'' at WIA section 101(9).

Eligibility criteria for intensive and training services are found at

Secs. 663.220 and 663.310.

(b) Governors and Local Boards may establish policies and

procedures for One-Stop operators to use in determining an individual's

eligibility as a dislocated worker, consistent with the definition at

WIA section 101(9). These policies and procedures may address such

conditions as:

(1) What constitutes a ``general announcement'' of plant closing

under WIA section 101(9)(B)(ii) or (iii); and

(2) What constitutes ``unemployed as a result of general economic

conditions in the community in which the individual resides or because

of natural disasters'' for determining the eligibility of self-employed

individuals, including family members and farm or ranch hands, under

WIA section 101(9)(C).

Sec. 663.120 Are displaced homemakers eligible for dislocated worker

activities under WIA?

(a) Yes, there are two significant differences from the eligibility

requirements under the Job Training Partnership Act.

(b) Under the dislocated worker program in JTPA, displaced

homemakers are defined as ``additional dislocated workers'' and are

only eligible to receive services if the Governor determines that

providing such services would not adversely affect the delivery of

services to the other eligible dislocated workers. Under WIA section

101(9), displaced homemakers who meet the definition at WIA section

101(10) are eligible dislocated workers without any additional

determination.

(c) The definition of displaced homemaker under JTPA included

individuals who had been dependent upon public assistance under Aid for

Families with Dependent Children (AFDC) as well as those who had been

dependent on the income of another family member. The definition in WIA

section 101(10) includes only those individuals who were dependent on a

family member's income. Those individuals who have been dependent on

public assistance may be served in the adult program.

Sec. 663.145 What services are WIA title I adult and dislocated

workers formula funds used to provide?

(a) WIA title I formula funds allocated to local areas for adults

and dislocated workers must be used to provide core, intensive and

training services through the One-Stop delivery system. Local Boards

determine the most appropriate mix of these services, but all three

types must be available for both adults and dislocated workers. There

are different eligibility criteria for each of these types of services,

which are described at Secs. 663.110, 663.115, 663.220 and 663.310.

(b) WIA title I funds may also be used to provide the other

services described in WIA section 134(e):

(1) Discretionary One-Stop delivery activities, including:

(i) Customized screening and referral of qualified participants in

training services to employment; and

(ii) Customized employment-related services to employers on a fee-

for-service basis that are in addition to labor exchange services

available to employers under the Wagner-Peyser Act.

(2) Supportive services, including needs-related payments, as

described in subpart H of this part.

Sec. 663.150 What core services must be provided to adults and

dislocated workers?

(a) At a minimum, all of the core services described in WIA section

134(d)(2) and 20 CFR 662.240 must be provided in each local area

through the One-Stop delivery system.

(b) Followup services must be made available, as appropriate, for a

minimum of 12 months following the first day of employment, to

registered participants who are placed in unsubsidized employment.

Sec. 663.155 How are core services delivered?

Core services must be provided through the One-Stop delivery

system. Core services may be provided directly by the One-Stop operator

or through contracts with service providers that are approved by the

Local Board. The Local Board may only be a provider of core services

when approved by the chief elected official and the Governor in

accordance with the requirements of WIA section 117(f)(2) and 20 CFR

661.310.

Sec. 663.160 Are there particular core services an individual must

receive before receiving intensive services under WIA section

134(d)(3)?

(a) Yes, at a minimum, an individual must receive at least one core

service, such as an initial assessment or job

search and placement assistance, before receiving intensive services.

The initial assessment provides preliminary information about the

individual's skill levels, aptitudes, interests, and supportive

services needs. The job search and placement assistance helps the

individual determine whether he or she is unable to obtain employment,

and thus requires more intensive services to obtain employment. The

decision on which core services to provide, and the timing of their

delivery, may be made on a case-by-case basis at the local level

depending upon the needs of the participant.

(b) A determination of the need for intensive services under

Sec. 663.220, as established by the initial assessment or the

individual's inability to obtain employment through the core services

provided, must be contained in the participant's case file.

Sec. 663.165 How long must an individual be in core services in order

to be eligible for intensive services?

There is no Federally-required minimum time period for

participation in core services before receiving intensive services.

(WIA sec. 134(d)(3).)

Subpart B--Intensive Services

Sec. 663.200 What are intensive services for adults and dislocated

workers?

(a) Intensive services are listed in WIA section 134(d)(3)(C). The

list in the Act is not all-inclusive and other intensive services, such

as out-of-area job search assistance, literacy activities related to

basic workforce readiness, relocation assistance, internships, and work

experience may be provided, based on an assessment or individual

employment plan.

(b) For the purposes of paragraph (a) of this section, work

experience is a planned, structured learning experience that takes

place in a workplace for a limited period of time. Work experience may

be paid or unpaid, as appropriate. A work experience workplace may be

in the private for profit sector, the non-profit sector, or the public

sector. Labor standards apply in any work experience where an employee/

employer relationship, as defined by the Fair Labor Standards Act,

exists.

Sec. 663.210 How are intensive services delivered?

(a) Intensive services must be provided through the One-Stop

delivery system, including specialized One-Stop centers. Intensive

services may be provided directly by the One-Stop operator or through

contracts with service providers, which may include contracts with

public, private for-profit, and private non-profit service providers

(including specialized service providers), that are approved by the

Local Board. (WIA secs. 117(d)(2)(D) and 134(d)(3)(B).)

(b) The Local Board may only be a provider of intensive services

when approved by the chief elected official and the Governor in

accordance with WIA section 117(f)(2) and 20 CFR 661.310.

Sec. 663.220 Who may receive intensive services?

There are two categories of adults and dislocated workers who may

receive intensive services:

(a) Adults and dislocated workers who are unemployed, have received

at least one core service and are unable to obtain employment through

core services, and are determined by a One-Stop operator to be in need

of more intensive services to obtain employment; and

(b) Adults and dislocated workers who are employed, have received

at least one core service, and are determined by a One-Stop operator to

be in need of intensive services to obtain or retain employment that

leads to self-sufficiency, as described in Sec. 663.230.

Sec. 663.230 What criteria must be used to determine whether an

employed worker needs intensive services to obtain or retain employment

leading to ``self-sufficiency''?

State Boards or Local Boards must set the criteria for determining

whether employment leads to self-sufficiency. At a minimum, such

criteria must provide that self-sufficiency means employment that pays

at least the lower living standard income level, as defined in WIA

section 101(24). Self-sufficiency for a dislocated worker may be

defined in relation to a percentage of the layoff wage. The special

needs of individuals with disabilities or other barriers to employment

should be taken into account when setting criteria to determine self-

sufficiency.

Sec. 663.240 Are there particular intensive services an individual

must receive before receiving training services under WIA section

134(d)(4)(A)(i)?

(a) Yes, at a minimum, an individual must receive at least one

intensive service, such as development of an individual employment plan

with a case manager or individual counseling and career planning,

before the individual may receive training services.

(b) The case file must contain a determination of need for training

services under Sec. 663.310, as identified in the individual employment

plan, comprehensive assessment, or through any other intensive service

received.

Sec. 663.245 What is the individual employment plan?

The individual employment plan is an ongoing strategy jointly

developed by the participant and the case manager that identifies the

participant's employment goals, the appropriate achievement objectives,

and the appropriate combination of services for the participant to

achieve the employment goals.

Sec. 663.250 How long must an individual participant be in intensive

services to be eligible for training services?

There is no Federally-required minimum time period for

participation in intensive services before receiving training services.

The period of time an individual spends in intensive services should be

sufficient to prepare the individual for training or employment. (WIA

sec. 134(d)(4)(A)(i).)

Subpart C--Training Services

Sec. 663.300 What are training services for adults and dislocated

workers?

Training services are listed in WIA section 134(d)(4)(D). The list

in the Act is not all-inclusive and additional training services may be

provided.

Sec. 663.310 Who may receive training services?

Training services may be made available to employed and unemployed

adults and dislocated workers who:

(a) Have met the eligibility requirements for intensive services,

have received at least one intensive service under Sec. 663.240, and

have been determined to be unable to obtain or retain employment

through such services;

(b) After an interview, evaluation, or assessment, and case

management, have been determined by a One-Stop operator or One-Stop

partner, to be in need of training services and to have the skills and

qualifications to successfully complete the selected training program;

(c) Select a program of training services that is directly linked

to the employment opportunities either in the local area or in another

area to which the individual is willing to relocate;

(d) Are unable to obtain grant assistance from other sources to pay

the costs of such training, including such sources as Welfare-to-Work,

State-funded training funds, Trade Adjustment Assistance and Federal

Pell Grants established under title IV of the Higher Education Act of

1965, or require WIA assistance in addition to other sources of grant

assistance, including Federal Pell Grants (provisions relating to fund

coordination are found at Sec. 663.320 and WIA section 134(d)(4)(B)); and

(e) For individuals whose services are provided through the adult

funding stream, are determined eligible in accordance with the State

and local priority system, if any, in effect for adults under WIA

section 134(d)(4)(E) and Sec. 663.600. (WIA sec. 134(d)(4)(A).)

Sec. 663.320 What are the requirements for coordination of WIA

training funds and other grant assistance?

(a) WIA funding for training is limited to participants who:

(1) Are unable to obtain grant assistance from other sources to pay

the costs of their training; or

(2) Require assistance beyond that available under grant assistance

from other sources to pay the costs of such training. Program operators

and training providers must coordinate funds available to pay for

training as described in paragraphs (b) and (c) of this section.

(b) Program operators must coordinate training funds available and

make funding arrangements with One-Stop partners and other entities to

apply the provisions of paragraph (a) of this section. Training

providers must consider the availability of other sources of grants to

pay for training costs such as Welfare-to-Work, State-funded training

funds, and Federal Pell Grants, so that WIA funds supplement other

sources of training grants.

(c) A WIA participant may enroll in WIA-funded training while his/

her application for a Pell Grant is pending as long as the One-Stop

operator has made arrangements with the training provider and the WIA

participant regarding allocation of the Pell Grant, if it is

subsequently awarded. In that case, the training provider must

reimburse the One-Stop operator the WIA funds used to underwrite the

training for the amount the Pell Grant covers. Reimbursement is not

required from the portion of Pell Grant assistance disbursed to the WIA

participant for education-related expenses. (WIA sec. 134(d)(4)(B).)

Subpart D--Individual Training Accounts

Sec. 663.400 How are training services provided?

Except under the three conditions described in WIA section

134(d)(4)(G)(ii) and Sec. 663.430(a), the Individual Training Account

(ITA) is established for eligible individuals to finance training

services. Local Boards may only provide training services under

Sec. 663.430 if they receive a waiver from the Governor and meet the

requirements of 20 CFR 661.310 and WIA section 117(f)(1). (WIA sec.

134(d)(4)(G).)

Sec. 663.410 What is an Individual Training Account (ITA)?

The ITA is established on behalf of a participant. WIA title I

adult and dislocated workers purchase training services from eligible

providers they select in consultation with the case manager. Payments

from ITA's may be made in a variety of ways, including the electronic

transfer of funds through financial institutions, vouchers, or other

appropriate methods. Payments may also be made incrementally; through

payment of a portion of the costs at different points in the training

course. (WIA sec. 134(d)(4)(G).)

Sec. 663.420 Can the duration and amount of ITA's be limited?

(a) Yes, the State or Local Board may impose limits on ITA's, such

as limitations on the dollar amount and/or duration.

(b) Limits to ITA's may be established in different ways:

(1) There may be a limit for an individual participant that is

based on the needs identified in the individual employment plan; or

(2) There may be a policy decision by the State Board or Local

Board to establish a range of amounts and/or a maximum amount

applicable to all ITA's.

(c) Limitations established by State or Local Board policies must

be described in the State or Local Plan, respectively, but should not

be implemented in a manner that undermines the Act's requirement that

training services are provided in a manner that maximizes customer

choice in the selection of an eligible training provider. ITA

limitations may provide for exceptions to the limitations in individual

cases.

(d) An individual may select training that costs more than the

maximum amount available for ITAs under a State or local policy when

other sources of funds are available to supplement the ITA. These other

sources may include: Pell Grants; scholarships; severance pay; and

other sources.

Sec. 663.430 Under what circumstances may mechanisms other than ITA's

be used to provide training services?

(a) Contracts for services may be used instead of ITA's only when

one of the following three exceptions applies:

(1) When the services provided are on-the-job training (OJT) or

customized training;

(2) When the Local Board determines that there are an insufficient

number of eligible providers in the local area to accomplish the

purpose of a system of ITA's. The Local Plan must describe the process

to be used in selecting the providers under a contract for services.

This process must include a public comment period for interested

providers of at least 30 days;

(3) When the Local Board determines that there is a training

services program of demonstrated effectiveness offered in the area by a

community-based organization (CBO) or another private organization to

serve special participant populations that face multiple barriers to

employment, as described in paragraph (b) in this section. The Local

Board must develop criteria to be used in determining demonstrated

effectiveness, particularly as it applies to the special participant

population to be served. The criteria may include:

(i) Financial stability of the organization;

(ii) Demonstrated performance in the delivery of services to hard

to serve participant populations through such means as program

completion rate; attainment of the skills, certificates or degrees the

program is designed to provide; placement after training in

unsubsidized employment; and retention in employment; and

(iii) How the specific program relates to the workforce investment

needs identified in the local plan.

(b) Under paragraph (a)(3) of this section, special participant

populations that face multiple barriers to employment are populations

of low-income individuals that are included in one or more of the

following categories:

(1) Individuals with substantial language or cultural barriers;

(2) Offenders;

(3) Homeless individuals; and

(4) Other hard-to-serve populations as defined by the Governor.

Sec. 663.440 What are the requirements for consumer choice?

(a) Training services, whether under ITA's or under contract, must

be provided in a manner that maximizes informed consumer choice in

selecting an eligible provider.

(b) Each Local Board, through the One-Stop center, must make

available to customers the State list of eligible providers required in

WIA section 122(e). The list includes a description of the programs

through which the providers may offer the training services, the

information identifying eligible providers of on-the-job training and

customized training required under WIA section 122(h) (where

applicable), and the performance and cost information about eligible

providers of training services described in WIA sections 122 (e) and

(h).

(c) An individual who has been determined eligible for training

services under Sec. 663.310 may select a provider described in

paragraph (b) of this section after consultation with a case manager.

Unless the program has exhausted training funds for the program year,

the operator must refer the individual to the selected provider, and

establish an ITA for the individual to pay for training. For purposes

of this paragraph, a referral may be carried out by providing a voucher

or certificate to the individual to obtain the training.

(d) The cost of referral of an individual with an ITA to a training

provider is paid by the applicable adult or dislocated worker program

under title I of WIA.

Subpart E--Eligible Training Providers

Sec. 663.500 What is the purpose of this subpart?

The workforce investment system established under WIA emphasizes

informed customer choice, system performance, and continuous

improvement. The eligible provider process is part of the strategy for

achieving these goals. Local Boards, in partnership with the State,

identify training providers and programs whose performance qualifies

them to receive WIA funds to train adults and dislocated workers. In

order to maximize customer choice and assure that all significant

population groups are served, States and local areas should administer

the eligible provider process in a manner to assure that significant

numbers of competent providers, offering a wide variety of training

programs and occupational choices, are available to customers. After

receiving core and intensive services and in consultation with case

managers, eligible participants who need training use the list of these

eligible providers to make an informed choice. The ability of providers

to successfully perform, the procedures State and Local Boards use to

establish eligibility, and the degree to which information, including

performance information, on those providers is made available to

customers eligible for training services, are key factors affecting the

successful implementation of the Statewide workforce investment system.

This subpart describes the process for determining eligible training

providers.

Sec. 663.505 What are eligible providers of training services?

(a) Eligible providers of training services are described in WIA

section 122. They are those entities eligible to receive WIA title I-B

funds to provide training services to eligible adult and dislocated

worker customers.

(b) In order to provide training services under WIA title I-B, a

provider must meet the requirements of this subpart and WIA section

122.

(1) These requirements apply to the use of WIA title I adult and

dislocated worker funds to provide training:

(i) To individuals using ITA's to access training through the

eligible provider list; and

(ii) To individuals for training provided through the exceptions to

ITA's described at Sec. 663.430 (a)(2) and (a)(3).

(2) These requirements apply to all organizations providing

training to adult and dislocated workers, including:

(i) Postsecondary educational institutions providing a program

described in WIA section 122(a)(2)(A)(ii);

(ii) Entities that carry out programs under the National

Apprenticeship Act (29 U.S.C. 50 et seq.);

(iii) Other public or private providers of a program of training

services described in WIA section 122(a)(2)(C);

(iv) Local Boards, if they meet the conditions of WIA section

117(f)(1); and

(v) Community-based organizations and other private organizations

providing training under Sec. 663.430.

(c) Provider eligibility procedures must be established by the

Governor, as required by this subpart. Different procedures are

described in WIA for determinations of ``initial'' and ``subsequent''

eligibility. Because the processes are different, they are discussed

separately.

Sec. 663.508 What is a ``program of training services''?

A program of training services is one or more courses or classes,

or a structured regimen, that upon successful completion, leads to:

(a) A certificate, an associate degree, baccalaureate degree, or

(b) The skills or competencies needed for a specific job or jobs,

an occupation, occupational group, or generally, for many types of jobs

or occupations, as recognized by employers and determined prior to

training.

Sec. 663.510 Who is responsible for managing the eligible provider

process?

(a) The State and the Local Boards each have responsibilities for

managing the eligible provider process.

(b) The Governor must establish eligibility criteria for certain

providers to become initially eligible and must set minimum levels of

performance for all providers to remain subsequently eligible.

(c) The Governor must designate a State agency (called the

``designated State agency'') to assist in carrying out WIA section 122.

The designated State agency is responsible for:

(1) Developing and maintaining the State list of eligible providers

and programs, which is comprised of lists submitted by Local Boards;

(2) Determining if programs meet performance levels, including

verifying the accuracy of the information on the State list in

consultation with the Local Boards, removing programs that do not meet

program performance levels, and taking appropriate enforcement actions,

against providers in the case of the intentional provision of

inaccurate information, as described in WIA section 122(f)(1), and in

the case of a substantial violation of the requirements of WIA, as

described in WIA section 122(f)(2);

(3) Disseminating the State list, accompanied by performance and

cost information relating to each provider, to One-Stop operators

throughout the State.

(d) The Local Board must:

(1) Accept applications for initial eligibility from certain

postsecondary institutions and entities providing apprenticeship

training;

(2) Carry out procedures prescribed by the Governor to assist in

determining the initial eligibility of other providers;

(3) Carry out procedures prescribed by the Governor to assist in

determining the subsequent eligibility of all providers;

(4) Compile a local list of eligible providers, collect the

performance and cost information and any other required information

relating to providers;

(5) Submit the local list and information to the designated State

agency;

(6) Ensure the dissemination and appropriate use of the State list

through the local One-Stop system;

(7) Consult with the designated State agency in cases where

termination of an eligible provider is contemplated because inaccurate

information has been provided; and

(8) Work with the designated State agency in cases where the

termination of an eligible provider is contemplated because of

violations of the Act.

(e) The Local Board may:

(1) Make recommendations to the Governor on the procedures to be

used in determining initial eligibility of certain providers;

(2) Increase the levels of performance required by the State for

local providers to maintain subsequent eligibility;

(3) Require additional verifiable program-specific information from

local providers to maintain subsequent eligibility.

Sec. 663.515 What is the process for initial determination of provider

eligibility?

(a) To be eligible to receive adult or dislocated worker training

funds under title I of WIA, all providers must submit applications to

the Local Boards in the areas in which they wish to provide services.

The application must describe each program of training services to be

offered.

(b) For programs eligible under title IV of the Higher Education

Act and apprenticeship programs registered under the National

Apprenticeship Act (NAA), and the providers or such programs, Local

Boards determine the procedures to use in making an application. The

procedures established by the Local Board must specify the timing,

manner, and contents of the required application.

(c) For programs not eligible under title IV of the HEA or

registered under the NAA, and for providers not eligible under title IV

of the HEA or carrying out apprenticeship programs under NAA:

(1) The Governor must develop a procedure for use by Local Boards

for determining the eligibility of other providers, after

(i) Soliciting and taking into consideration recommendations from

Local Boards and providers of training services within the State;

(ii) Providing an opportunity for interested members of the public,

including representatives of business and labor organizations, to

submit comments on the procedure; and

(iii) Designating a specific time period for soliciting and

considering the recommendations of Local Boards and provider, and for

providing an opportunity for public comment.

(2) The procedure must be described in the State Plan.

(3)(i) The procedure must require that the provider must submit an

application to the Local Board at such time and in such manner as may

be required, which contains a description of the program of training

services;

(ii) If the provider provides a program of training services on the

date of application, the procedure must require that the application

include an appropriate portion of the performance information and

program cost information described in Sec. 663.540, and that the

program meet appropriate levels of performance;

(iii) If the provider does not provide a program of training

services on that date, the procedure must require that the provider

meet appropriate requirements specified in the procedure. (WIA sec.

122(b)(2)(D).)

(d) The Local Board must include providers that meet the

requirements of paragraphs (b) and (c) of this section on a local list

and submit the list to the designated State agency. The State agency

has 30 days to determine that the provider or its programs do not meet

the requirements relating to the providers under paragraph (c) of this

section. After the agency determines that the provider and its programs

meet(s) the criteria for initial eligibility, or 30 days have elapsed,

whichever occurs first, the provider and its programs are initially

eligible. The programs and providers submitted under paragraph (b) of

this section are initially eligible without State agency review. (WIA

sec. 122(e).)

Sec. 663.530 Is there a time limit on the period of initial

eligibility for training providers?

Yes, under WIA section 122(c)(5), the Governor must require

training providers to submit performance information and meet

performance levels annually in order to remain eligible providers.

States may require that these performance requirements be met one year

from the date that initial eligibility was determined, or may require

all eligible providers to submit performance information by the same

date each year. If the latter approach is adopted, the Governor may

exempt eligible providers whose determination of initial eligibility

occurs within six months of the date of submissions. The effect of this

requirement is that no training provider may have a period of initial

eligibility that exceeds eighteen months. In the limited circumstance

when insufficient data is available, initial eligibility may be

extended for a period of up to six additional months, if the Governor's

procedures provide for such an extension.

Sec. 663.535 What is the process for determining of the subsequent

eligibility of a provider?

(a) The Governor must develop a procedure for the Local Board to

use in determining the subsequent eligibility of all eligible training

providers determined initially eligible under Sec. 663.515 (b) and (c),

after:

(1) Soliciting and taking into consideration recommendations from

Local Boards and providers of training services within the State;

(2) Providing an opportunity for interested members of the public,

including representatives of business and labor organizations, to

submit comments on such procedure; and

(3) Designating a specific time period for soliciting and

considering the recommendations of Local Boards and providers, and for

providing an opportunity for public comment.

(b) The procedure must be described in the State Plan.

(c) The procedure must require that:

(1) Providers annually submit performance and cost information as

described at WIA section 122(d)(1) and (2), for each program of

training services for which the provider has been determined to be

eligible, in a time and manner determined by the Local Board;

(2) Providers and programs annually meet minimum performance levels

described at WIA section 122(c)(6), as demonstrated utilizing UI

quarterly wage records where appropriate.

(d) The program's performance information must meet the minimum

acceptable levels established under paragraph (c)(2) of this section to

remain eligible;

(e) Local Boards may require higher levels of performance for local

programs than the levels specified in the procedures established by the

Governor. (WIA sec.122(c)(5) and (c)(6).)

(f) The State procedure must require Local Boards to take into

consideration:

(1) The specific economic, geographic and demographic factors in

the local areas in which providers seeking eligibility are located, and

(2) The characteristics of the populations served by programs

seeking eligibility, including the demonstrated difficulties in serving

these populations, where applicable.

(g) The Local Board retains those programs on the local list that

meet the required performance levels and other elements of the State

procedures and submits the list, accompanied by the performance and

cost information, and any additional required information, to the

designated State agency. If the designated State agency determines

within 30 days from the receipt of the information that the program

does not meet the performance levels established under paragraph (c)(2)

of this section, the program may be removed from the list. A program

retained on the local list and not removed by the designated State

agency is considered an eligible program of training services.

Sec. 663.540 What kind of performance and cost information is required

for determinations of subsequent eligibility?

(a) Eligible providers of training services must submit, at least

annually, under procedures established by the Governor under

Sec. 663.535(c):

(1) Verifiable program-specific performance information, including:

(i) The information described in WIA section 122(d)(1)(A)(i) for

all individuals participating in the programs of training services,

including individuals who are not receiving assistance under WIA

section 134 and individuals who are receiving such assistance; and

(ii) The information described in WIA section 122(d)(1)(A)(ii)

relating only to individuals receiving assistance under the WIA adult

and dislocated worker program who are participating in the applicable

program of training services; and

(2) Information on program costs (such as tuition and fees) for WIA

participants in the program.

(b) Governors may require any additional verifiable performance

information (such as the information described at WIA section

122(d)(2)) that the Governor determines to be appropriate to obtain

subsequent eligibility, including information regarding all

participating individuals as well as individuals receiving assistance

under the WIA adult and dislocated worker program.

(c) Governors must establish procedures by which providers can

demonstrate if the additional information required under paragraph (b)

of this section imposes extraordinary costs on providers, or if

providers experience extraordinary costs in the collection of

information. If, through these procedures, providers demonstrate that

they experience such extraordinary costs:

(1) The Governor or Local Board must provide access to cost-

effective methods for the collection of the information; or

(2) The Governor must provide additional resources to assist

providers in the collection of the information from funds for Statewide

workforce investment activities reserved under WIA sections 128(a) and

133(a)(1).

(d) The Local Board and the designated State agency may accept

program-specific performance information consistent with the

requirements for eligibility under title IV of the Higher Education Act

of 1965 from a provider for purposes of enabling the provider to

fulfill the applicable requirements of this section, if the information

is substantially similar to the information otherwise required under

this section.

Sec. 663.550 How is eligible provider information developed and

maintained?

(a) The designated State agency must maintain a list of all

eligible training programs and providers in the State (the ``State

list'').

(b) The State list is a compilation of the eligible programs and

providers identified or retained by local areas and that have not been

removed under Secs. 663.535(g) and 663.565.

(c) The State list must be accompanied by the performance and cost

information contained in the local lists as required by

Sec. 663.535(e). (WIA sec. 122(e)(4)(A).)

Sec. 663.555 How is the State list disseminated?

(a) The designated State agency must disseminate the State list and

accompanying performance and cost information to the One-Stop delivery

systems within the State.

(b) The State list and information must be updated at least

annually.

(c) The State list and accompanying information form the primary

basis of the One-Stop consumer reports system that provides for

informed customer choice. The list and information must be widely

available, through the One-Stop delivery system, to customers seeking

information on training outcomes, as well as participants in employment

and training activities funded under WIA and other programs.

(1) The State list must be made available to individuals who have

been determined eligible for training services under Sec. 663.310.

(2) The State list must also be made available to customers whose

training is supported by other One-Stop partners.

Sec. 663.565 May an eligible training provider lose its eligibility?

(a) Yes. A training provider must deliver results and provide

accurate information in order to retain its status as an eligible

training provider.

(b) If the provider's programs do not meet the established

performance levels, the programs will be removed from the eligible

provider list.

(1) A Local Board must determine, during the subsequent eligibility

determination process, whether a provider's programs meet performance

levels. If the program fails to meet such levels, the program must be

removed from the local list. If all of the provider's programs fail to

meet such levels, the provider must be removed from the local list.

(2) The designated State agency upon receipt of the performance

information accompanying the local list, may remove programs from the

State list if the agency determines the program failed to meet the

levels of performance prescribed under Sec. 663.535(c). If all of the

provider's programs are determined to have failed to meet the levels,

the designated State agency may remove the provider from the State

list.

(3) Providers determined to have intentionally supplied inaccurate

information or to have subsequently violated any provision of title I

of WIA or the WIA regulations, including 29 CFR part 37, may be removed

from the list in accordance with the enforcement provisions of WIA

section 122(f). A provider whose eligibility is terminated under these

conditions is liable to repay all adult and dislocated worker training

funds it received during the period of noncompliance.

(4) The Governor must establish appeal procedures for providers of

training to appeal a denial of eligibility under this subpart according

to the requirements of 20 CFR 667.640(b).

Sec. 663.570 What is the consumer reports system?

The consumer reports system, referred to in WIA as performance

information, is the vehicle for informing the customers of the One-Stop

delivery system about the performance of training providers and

programs in the local area. It is built upon the State list of eligible

providers and programs developed through the procedures described in

WIA section 122 and this subpart. The consumer reports system must

contain the information necessary for an adult or dislocated worker

customer to fully understand the options available to him or her in

choosing a program of training services. Such program-specific factors

may include overall performance, performance for significant customer

groups (including wage replacement rates for dislocated workers),

performance of specific provider sites, current information on

employment and wage trends and projections, and duration of training

programs.

Sec. 663.575 In what ways can a Local Board supplement the information

available from the State list?

(a) Local Boards may supplement the information available from the

State list by providing customers with additional information to assist

in supporting informed customer choice and the achievement of local

performance measures (as described in WIA section 136).

(b) This additional information may include:

(1) Information on programs of training services that are linked to

occupations in demand in the local area;

(2) Performance and cost information, including program-specific

performance and cost information, for the local outlet(s) of multi-site

eligible providers; and

(3) Other appropriate information related to the objectives of WIA,

which may include the information described in Sec. 663.570.

Sec. 663.585 May individuals choose training providers located outside

of the local area?

Yes, individuals may choose any of the eligible providers and

programs on the State list. A State may also establish a reciprocal

agreement with another State(s) to permit providers of eligible

training programs in each State to accept individual training accounts

provided by the other State. (WIA secs. 122(e)(4) and (e)(5).)

Sec. 663.590 May a community-based organization (CBO) be included on

an eligible provider list?

Yes, CBO's may apply and they and their programs may be determined

eligible providers of training services, under WIA section 122 and this

subpart. As eligible providers, CBO's provide training through ITA's

and may also receive contracts for training special participant

populations when the requirements of Sec. 663.430 are met.

Sec. 663.595 What requirements apply to providers of OJT and

customized training?

For OJT and customized training providers, One-Stop operators in a

local area must collect such performance information as the Governor

may require, determine whether the providers meet such performance

criteria as the Governor may require, and disseminate a list of

providers that have met such criteria, along with the relevant

performance information about them, through the One-Stop delivery

system. Providers determined to meet the criteria are considered to be

identified as eligible providers of training services. These providers

are not subject to the other requirements of WIA section 122 or this

subpart.

Subpart F--Priority and Special Populations

Sec. 663.600 What priority must be given to low-income adults and

public assistance recipients served with adult funds under title I?

(a) WIA states, in section 134(d)(4)(E), that in the event that

funds allocated to a local area for adult employment and training

activities are limited, priority for intensive and training services

funded with title I adult funds must be given to recipients of public

assistance and other low-income individuals in the local area.

(b) Since funding is generally limited, States and local areas must

establish criteria by which local areas can determine the availability

of funds and the process by which any priority will be applied under

WIA section 134(d)(2)(E). Such criteria may include the availability of

other funds for providing employment and training-related services in

the local area, the needs of the specific groups within the local area,

and other appropriate factors.

(c) States and local areas must give priority for adult intensive

and training services to recipients of public assistance and other low-

income individuals, unless the local area has determined that funds are

not limited under the criteria established under paragraph (b) of this

section.

(d) The process for determining whether to apply the priority

established under paragraph (b) of this section does not necessarily

mean that only the recipients of public assistance and other low income

individuals may receive WIA adult funded intensive and training

services when funds are determined to be limited in a local area. The

Local Board and the Governor may establish a process that gives

priority for services to the recipients of public assistance and other

low income individuals and that also serves other individuals meeting

eligibility requirements.

Sec. 663.610 Does the statutory priority for use of adult funds also

apply to dislocated worker funds?

No, the statutory priority applies to adult funds for intensive and

training services only. Funds allocated for dislocated workers are not

subject to this requirement.

Sec. 663.620 How do the Welfare-to-Work program and the TANF program

relate to the One-Stop delivery system?

(a) The local Welfare-to-Work (WtW) program operator is a required

partner in the One-Stop delivery system. 20 CFR part 662 describes the

roles of such partners in the One-Stop delivery system and applies to

the Welfare-to-Work program operator. WtW programs serve individuals

who may also be served by the WIA programs and, through appropriate

linkages and referrals, these customers will have access to a broader

range of services through the cooperation of the WtW program in the

One-Stop system. WtW participants, who are determined to be WIA

eligible, and who need occupational skills training may be referred

through the One-Stop system to receive WIA training, when WtW grant and

other grant funds are not available in accordance with Sec. 663.320(a).

WIA participants who are also determined WtW eligible, may be referred

to the WtW operator for job placement and other WtW assistance.

(b) The local TANF agency is specifically suggested under WIA as an

additional partner in the One-Stop system. TANF recipients will have

access to more information about employment opportunities and services

when the TANF agency participates in the One-Stop delivery system. The

Governor and Local Board should encourage the TANF agency to become a

One-Stop partner to improve the quality of services to the WtW and

TANF-eligible populations. In addition, becoming a One-Stop partner

will ensure that the TANF agency is represented on the Local Board and

participates in developing workforce investment strategies that help

cash assistance recipients secure lasting employment.

Sec. 663.630 How does a displaced homemaker qualify for services under

title I?

Displaced homemakers may be eligible to receive assistance under

title I in a variety of ways, including:

(a) Core services provided by the One-Stop partners through the

One-Stop delivery system;

(b) Intensive or training services for which an individual

qualifies as a dislocated worker/displaced homemaker if the

requirements of this part are met;

(c) Intensive or training services for which an individual is

eligible if the requirements of this part are met;

(d) Statewide employment and training projects conducted with

reserve funds for innovative programs for displaced homemakers, as

described in 20 CFR 665.210(f).

Sec. 663.640 May an individual with a disability whose family does not

meet income eligibility criteria under the Act be eligible for priority

as a low-income adult?

Yes, even if the family of an individual with a disability does not

meet the income eligibility criteria, the individual with a disability

is to be considered a low-income individual if the individual's own

income:

(a) Meets the income criteria established in WIA section

101(25)(B); or

(b) Meets the income eligibility criteria for cash payments under

any Federal, State or local public assistance program. (WIA sec.

101(25)(F).)

Subpart G--On-the-Job Training (OJT) and Customized Training

Sec. 663.700 What are the requirements for on-the-job training (OJT)?

(a) On-the-job training (OJT) is defined at WIA section 101(31).

OJT is provided under a contract with an employer in the public,

private non-profit, or private sector. Through the OJT contract,

occupational training is provided for the WIA participant in

exchange for the reimbursement of up to 50 percent of the wage rate to

compensate for the employer's extraordinary costs. (WIA sec.

101(31)(B).)

(b) The local program must not contract with an employer who has

previously exhibited a pattern of failing to provide OJT participants

with continued long-term employment with wages, benefits, and working

conditions that are equal to those provided to regular employees who

have worked a similar length of time and are doing the same type of

work. (WIA sec. 195(4).)

(c) An OJT contract must be limited to the period of time required

for a participant to become proficient in the occupation for which the

training is being provided. In determining the appropriate length of

the contract, consideration should be given to the skill requirements

of the occupation, the academic and occupational skill level of the

participant, prior work experience, and the participant's individual

employment plan. (WIA sec. 101(31)(C).)

Sec. 663.705 What are the requirements for OJT contracts for employed

workers?

OJT contracts may be written for eligible employed workers when:

(a) The employee is not earning a self-sufficient wage as

determined by Local Board policy;

(b) The requirements in Sec. 663.700 are met; and

(c) The OJT relates to the introduction of new technologies,

introduction to new production or service procedures, upgrading to new

jobs that require additional skills, workplace literacy, or other

appropriate purposes identified by the Local Board.

Sec. 663.710 What conditions govern OJT payments to employers?

(a) On-the-job training payments to employers are deemed to be

compensation for the extraordinary costs associated with training

participants and the costs associated with the lower productivity of

the participants.

(b) Employers may be reimbursed up to 50 percent of the wage rate

of an OJT participant for the extraordinary costs of providing the

training and additional supervision related to the OJT. (WIA sec.

101(31)(B).)

(c) Employers are not required to document such extraordinary

costs.

Sec. 663.715 What is customized training?

Customized training is training:

(a) That is designed to meet the special requirements of an

employer (including a group of employers);

(b) That is conducted with a commitment by the employer to employ,

or in the case of incumbent workers, continue to employ, an individual

on successful completion of the training; and

(c) For which the employer pays for not less than 50 percent of the

cost of the training. (WIA sec. 101(8).)

Sec. 663.720 What are the requirements for customized training for

employed workers?

Customized training of an eligible employed individual may be

provided for an employer or a group of employers when:

(a) The employee is not earning a self-sufficient wage as

determined by Local Board policy;

(b) The requirements in Sec. 663.715 are met; and

(c) The customized training relates to the purposes described in

Sec. 663.705(c) or other appropriate purposes identified by the Local

Board.

Sec. 663.730 May funds provided to employers for OJT of customized

training be used to assist, promote, or deter union organizing?

No, funds provided to employers for OJT or customized training must

not be used to directly or indirectly assist, promote or deter union

organizing.

Subpart H--Supportive Services

Sec. 663.800 What are supportive services for adults and dislocated

workers?

Supportive services for adults and dislocated workers are defined

at WIA sections 101(46) and 134(e)(2) and (3). They include services

such as transportation, child care, dependent care, housing, and needs-

related payments, that are necessary to enable an individual to

participate in activities authorized under WIA title I. Local Boards,

in consultation with the One-Stop partners and other community service

providers, must develop a policy on supportive services that ensures

resource and service coordination in the local area. Such policy should

address procedures for referral to such services, including how such

services will be funded when they are not otherwise available from

other sources. The provision of accurate information about the

availability of supportive services in the local area, as well as

referral to such activities, is one of the core services that must be

available to adults and dislocated workers through the One-Stop

delivery system. (WIA sec. 134(d)(2)(H).)

Sec. 663.805 When may supportive services be provided to participants?

(a) Supportive services may only be provided to individuals who

are:

(1) Participating in core, intensive or training services; and

(2) Unable to obtain supportive services through other programs

providing such services. (WIA sec. 134(e)(2)(A) and (B).)

(b) Supportive services may only be provided when they are

necessary to enable individuals to participate in title I activities.

(WIA sec. 101(46).)

Sec. 663.810 Are there limits on the amounts or duration of funds for

supportive services?

(a) Local Boards may establish limits on the provision of

supportive services or provide the One-Stop operator with the authority

to establish such limits, including a maximum amount of funding and

maximum length of time for supportive services to be available to

participants.

(b) Procedures may also be established to allow One-Stop operators

to grant exceptions to the limits established under paragraph (a) of

this section.

Sec. 663.815 What are needs-related payments?

Needs-related payments provide financial assistance to participants

for the purpose of enabling individuals to participate in training and

are one of the supportive services authorized by WIA section 134(e)(3).

Sec. 663.820 What are the eligibility requirements for adults to

receive needs-related payments?

Adults must:

(a) Be unemployed,

(b) Not qualify for, or have ceased qualifying for, unemployment

compensation; and

(c) Be enrolled in a program of training services under WIA section

134(d)(4).

Sec. 663.825 What are the eligibility requirements for dislocated

workers to receive needs-related payments?

To receive needs related payments, a dislocated worker must:

(a) Be unemployed, and:

(1) Have ceased to qualify for unemployment compensation or trade

readjustment allowance under TAA or NAFTA-TAA; and

(2) Be enrolled in a program of training services under WIA section

134(d)(4) by the end of the 13th week after the most recent layoff that

resulted in a determination of the worker's eligibility as a dislocated

worker, or, if later, by the end of the 8th week after the worker is

informed that a short-term layoff will exceed 6 months; or

(b) Be unemployed and did not qualify for unemployment

compensation or trade readjustment assistance under TAA or NAFTA-TAA.

Sec. 663.830 May needs-related payments be paid while a participant is

waiting to start training classes?

Yes, payments may be provided if the participant has been accepted

in a training program that will begin within 30 calender days. The

Governor may authorize local areas to extend the 30 day period to

address appropriate circumstances.

Sec. 663.840 How is the level of needs-related payments determined?

(a) The payment level for adults must be established by the Local

Board.

(b) For dislocated workers, payments must not exceed the greater of

either of the following levels:

(1) For participants who were eligible for unemployment

compensation as a result of the qualifying dislocation, the payment may

not exceed the applicable weekly level of the unemployment compensation

benefit; or

(2) For participants who did not qualify for unemployment

compensation as a result of the qualifying layoff, the weekly payment

may not exceed the poverty level for an equivalent period. The weekly

payment level must be adjusted to reflect changes in total family

income as determined by Local Board policies. (WIA sec. 134(e)(3)(C).)