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Texas law allows Texas employers with a Texas Workforce Commission (TWC) tax account number to designate mailing addresses for unemployment claim notices and/or chargeback notices.
Using a designated address allows you to receive unemployment and chargeback notices at one specified location.
Unemployment claim notices allow you to:
Chargeback notices allow you to:
You may choose any address, such as your human resources department, payroll department, service agent or third-party representative.
When selecting your designated address, choose a location where staff can access required information.
If you do not designate an address for:
A designated claims and/or chargeback address remains in effect until you provide a new designated claim and/or chargeback address, or you notify TWC that the designated address is no longer valid. Make sure you update your designated claims and/or chargeback address if you move or change your authorized third-party representative. Make changes to a designated address with the same form used to establish one.
If you designate a mailing address to a different company or a person not employed by your company, you must authorize that company or person to represent you with TWC by completing a Written Authorization form. If you do not have a Written Authorization form on file with TWC, attach one to the Employer Designated Mailing Address form.
If you currently use a service agent (third-party representative) to handle unemployment benefit claims notices, you may designate that agent's address, as long as you have a Written Authorization form for that service agent on file with TWC. Either you or your authorized service agent may request a designated claims or chargeback address.
You may authorize a representative, such as a service agent or a certified public accountant, to represent you in your relations with TWC. If you authorize a representative to transact all business with TWC by completing a Written Authorization form, they will serve as your lawful representative until you revoke authorization by completing a Revocation of Written Authorization form.