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When TWC receives an employment discrimination complaint, our Civil Rights Division conducts a neutral investigation to determine if discrimination has occurred under the Texas Labor Code. We work in cooperation with the federal Equal Employment Opportunity Commission (EEOC) to resolve employment discrimination allegations.
If a current, former or prospective employee submits an employment discrimination complaint against you and TWC accepts the complaint, we will notify you and send a mediation or alternative dispute resolution invitation.
A few common employment discrimination allegations made by job seekers or employees include:
TWC will review the discrimination complaint to determine if the case is eligible for mediation. If so, we will send a mediation or alternative dispute resolution invitation to you in an effort to resolve the complaint. If you choose mediation, your company representative and the person who submitted the complaint will meet with a mediator. If your complaint is settled through mediation, it will be closed and our process concluded. If you decline mediation or the complaint is not settled through mediation, then your complaint will be assigned to an investigator.
You must accept or decline mediation within 14 calendar days from the date of the TWC invitation to mediate. You can accept or decline by email, phone or fax.
If either party declines mediation, we will assign the complaint to an investigator. Your full cooperation is very important during the processing of a discrimination complaint.
If your address, phone number or email address changes during an investigation, you must notify your investigator immediately.
You must respond to the complaint by providing a Position Statement, including supporting documentation, within 21 calendar days of the date of the TWC complaint notification.
Carefully review the Instructions for Position Statement and Request for Information mailed to you.
When submitting your Position Statement, you must include an unsworn declaration (notary not needed) that the information you provide is true and correct. You may use the sample unsworn declaration we include in your mailed instructions for Position Statement and Supporting Documentation or print and submit the form provided here:
Providing false information is punishable as perjury.
Your Position Statement and supporting documentation must include the following:
Do not submit originals of supporting documents.
The investigator may contact you to ask follow up questions or to request additional information.
An employer may not fire, demote, harass or otherwise retaliate against an individual for submitting a complaint of employment discrimination, participating in a discrimination proceeding or otherwise opposing discrimination. The law applies to private employers with 15 or more employees, and to all state and local governmental entities regardless of the number of employees.
Contact the TWC Civil Rights Division about employment discrimination: