On this page:
TWC administers the Texas Payday Law, which allows for the investigation of an employee’s claim of unpaid wages. Wage problems often can be cleared up by discussing them with your employee.
An employee can submit a wage claim up to 180 days after the date the claimed wages originally became due for payment. If part of the employee’s unpaid wages were due within 180 days, a claim can be submitted for only that part.
After we receive a wage claim, we will mail you a copy of the wage claim along with an Employer Response to Wage Claim form. That form provides important information about your responsibilities as an employer.
Submit your response no later than 14 days after the date the response form was mailed to you.
Mail or fax your completed response form, along with any information necessary to support the response.
Texas Workforce Commission
Labor Law Section
101 E 15th Street, Rm 124T
Austin, Texas 78778-0001
If your address or phone number changes, it is your responsibility to notify Labor Law in writing immediately.
If you have questions regarding the wage claim process, call the TWC Labor Law Section at 800-832-9243 or 512-475-2670.
TWC takes the following steps on a wage claim:
To appeal our wage claim decision, the appealing party must send a written request or submit an appeal online within 21 days from the date of the Preliminary Wage Determination Order decision notice. If you submit your appeal by fax, then the appeal date is the date and time TWC received the appeal.
TWC's Labor Law Collections Unit takes collection action on Preliminary Wage Determination Orders and appeal decisions once those rulings have become final. Collection authority is established under the Texas Payday Law and Payday Rules. Labor Law Collections staff do not have the authority to alter wage claim rulings. If an employer did not receive notice of a ruling, disagrees with that ruling and did not get an opportunity to appeal that ruling, the employer may request an appeal as noted above.