Child Care Services Guide - G-500: Workforce Development Board Corrective Adverse Actions

G-501: Determining Appropriate Workforce Development Board Corrective Actions

When determining appropriate corrective actions, Workforce Development Boards (Boards) or the Board’s child care contractors must consider:

  • The scope of the violation
  • The severity of the violation
  • The compliance history of the individual or entity

- Rule Reference: §809.115(a)

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G-502: Types of Workforce Development Board Corrective Actions

Corrective actions for providers may include, but are not limited to, the following:

  • Closing intake
  • Moving children to another provider selected by the parent
  • Withholding provider payments or reimbursement of costs incurred
  • Recoupment of funds
  • Ending an agreement

- Rule Reference: §809.115(b)

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G-503: Service Improvement Agreements

When a provider violates a provision of Part F - Requirements to Provide Child Care, a written Service Improvement Agreement (SIA) may be negotiated between the provider and the Workforce Development Boards (Boards) or the Board’s child care contractor.  At the least, the SIA must include the following:

  • Basis for the SIA
  • Steps required to reach compliance including, if applicable, technical assistance
  • Time limits for implementing the improvements
  • Consequences of noncompliance with the SIA

- Rule Reference: §809.115(c)

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G-504: Workforce Development Board Corrective Actions for Violations of Attendance Reporting

Workforce Development Boards (Boards) must develop policies and procedures to ensure that the Boards or the Board’s child care contractor take corrective action consistent with sections listed above; G-501: Determining Appropriate Workforce Development Board Corrective Actions, G-502: Types of Workforce Development Board Corrective Actions and G-503: Service Improvement Agreements against a provider when the provider does any of the following:

  • Possesses, or has on the premises, attendance cards without the parent being present at the provider site
  • Accepts or uses an attendance card or PIN of a parent or secondary cardholder
  • Performs the attendance reporting function on behalf of a parent

- Rule Reference: §809.115(d)

Boards must develop policies and procedures to require the Board’s child care contractor to take corrective action consistent with G-501: Determining Appropriate Workforce Development Board Corrective ActionsG-502: Types of Workforce Development Board Corrective Actions and G-503: Service Improvement Agreements against a parent when the parent or parent’s secondary cardholder gives his or her:

  • Card to a provider
  • PIN to a provider

- Rule Reference: §809.115(e)

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Part A - Definitions

Part H - Consumer Education and Child Care Quality Activities

Part J - Appendix