G-600: Recovery of Improper Payments

Workforce Development Boards (Boards) must attempt recovery of all improper payments. The Texas Workforce Commission (TWC) must not pay for improper payments.

The Board's recovery of improper payments must be managed in accordance with TWC policies and procedures.

- Rule Reference: §809.117(a)-(b)

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G-601: Recoupments of Improper Payments from Providers

Workforce Development Boards must ensure that providers repay improper payments for child care services received in the following circumstances:

  • Instances involving fraud
  • Instances in which the provider did not meet the provider eligibility requirements
  • Instances in which the provider was paid for the child care services from another source
  • Instances in which the provider did not deliver the child care services
  • Instances in which referred children have been moved from one facility to another without authorization from the child care contractor
  • Other instances in which repayment is deemed an appropriate action

Rule Reference: §809.117(c)

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G-602: Recoupments of Improper Payments from Parents

Workforce Development Boards (Boards) must ensure that parents repay improper payments for child care only in the following circumstances:

  • Instances involving fraud as defined in this guide
  • Instances in which the parent has received child care services while awaiting an appeal and the determination is affirmed by the hearing officer
  • Instances in which the parent fails to pay the parent share of cost and the Board’s policy is for the Board to pay the provider for the parent’s failure to pay the parent share of cost

Rule Reference: §809.117(d)

Note: The Board must ensure that the parent is not held responsible for repayment when Board or Board contractor error may have resulted in the improper payment.  

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G-603: Prohibition on Future Eligibility for Parents Owing Recoupments

The Workforce Development Board (Board) must ensure that a parent subject to repayment provisions is prohibited from future child care eligibility until the repayment amount owed to a Board is recovered, provided that the prohibition does not result in a Choices or Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T) participant becoming ineligible for child care.

Rule Reference: §809.117(e)

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Part A - Definitions

Part H - Consumer Education and Child Care Quality Activities

Part J - Appendix