H-101: General Information

Workforce Development Boards (Boards) must promote informed child care choices by providing consumer education information to the following:

  • Parents who are eligible for child care services
  • Parents who are placed on a Board’s waiting list
  • Parents who are no longer eligible for child care services
  • Applicants who are not eligible for child care services

Boards must ensure that consumer education information, including consumer education information provided through a Board’s website, contains, at a minimum:

  • Information about the Texas Information and Referral Network/2-1-1 Texas (2-1-1 Texas)
  • The website and telephone number of the Texas Department of Family and Protective Services, so parents can obtain health and safety requirements, including information on:
  • A description of programs available in the local workforce development area relating to school readiness and quality rating systems, including:
  • A list of child care providers that meet quality indicators, pursuant to Texas Government Code §2308.3171

- Rule Reference: §809.15

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H-102: Consumer Education on Quality Child Care Indicators

Workforce Development Boards (Boards) must be aware that Texas Government Code §2308.3171 defines a “quality child care indicator” as any appropriate indicator of quality services, including if the provider is one of the following:

  • Texas Rising Star certified provider
  • Accredited by a nationally recognized accrediting organization approved by the Texas Workforce Commission
  • A provider certified under Texas Education Code §29.161
  • Participating in the Texas School Ready! project

Pursuant to Texas Government Code §2308.3171(b), Boards must do the following:

  • Provide information on quality child care indicators to each licensed or registered child care provider in the workforce area
  • Determine the manner in which to provide this information

Pursuant to Texas Government Code §2308.3171(c), Boards must post the following information in a prominent place on their websites, in Workforce Solutions offices and in mobile Workforce Solutions offices:

  • A list of local child care providers that have a quality child care indicator and accept subsidies
  • A list of local parenting classes, if any are available, in the workforce area

Each Board must ensure that information on quality child care indicators is provided in printed materials for distribution to parents and the public, including the Board’s web address for quality indicator information.

Boards also may choose additional methods to disseminate information on quality child care indicators.

Boards must:

  • Provide information to parents and the public on quality child care indicators for each licensed or registered child care provider in the workforce area
  • Determine the manner in which to provide the information on quality child care indicators

Boards also must establish the manner in which to provide the information.  Acceptable methods include, but are not limited to, the following:

  • Posting the information on the Board’s website and including the web address on appropriate printed materials distributed to parents and the public
  • Distributing printed information
  • Furnishing parents with a list of providers by geographic area (for example, county, city, zip code)

Boards may provide this information using one of the following:

  • Texas Workforce Information System of Texas Report #252
  • Board-developed reports

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H-103: Local Quality Indicators

Workforce Development Boards (Boards) must be aware that Texas Government Code §2308.3171:

  • Provides Boards with the flexibility to identify local child care programs that have achieved any other measurable target relevant to improving the quality of child care in Texas  
  • Requires Texas Workforce Commission (TWC) approval of an identified program as a “quality child care indicator”

Boards also must be aware that child care providers requesting TWC approval of their programs as meeting a quality child care indicator will be required by TWC to demonstrate that the programs meet an established set of criteria developed by an independent accrediting entity, as follows:

  • Programs are required to meet at least one of the following criteria:
  • The independent accrediting entity will be required to:

To request TWC approval of a program to be included as a quality child care indicator, Boards must send the request to wfpolicy.clarifications@twc.state.tx.us.    

Boards must be aware that TWC will notify the Board and the provider requesting the designation of meeting a quality child care indicator upon approval or denial of the quality criteria and the accrediting entity.

If TWC approves the criteria and the accrediting entity, before adding the provider to the list of quality indicators, Boards must confirm that the provider also meets the minimum health and safety licensing criteria outlined in the appropriate TRS Provider Certification Prescreening Form.

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H-104: Quality Child Care Providers in TWIST

Texas Rising Star (TRS) Information

Workforce Development Boards must ensure the following:

  • Accurate information is entered into Texas Workforce Information of Texas (TWIST) for each TRS-certified provider in the workforce area
  • At a minimum, the information includes:

National Accredited Provider Information

The following Texas Workforce Commission (TWC)-approved, nationally accredited organizations list nationally accredited providers in Texas on their websites:

Boards must update nationally accredited provider information in TWIST at least every three months.

Texas School Ready! (TSR!)

Boards must be aware that the Texas Education Agency (TEA) provides TWC a list of TSR! grant participants.  TWC provides this information to Boards upon receipt from TEA.  Boards must update TWIST to include information on TSR! grant participants.

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H-105: Workforce Development Board Cooperation with 2-1-1 Texas

As part of consumer education on child care quality indicators, Workforce Development Boards must cooperate with the Texas Health and Human Services Commission (HHSC) to provide 2-1-1 Texas with information, as determined by HHSC, for inclusion in the statewide information and referral network.

- Rule Reference: §809.15

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H-106: Information on Developmental Screenings

Workforce Development Boards (Boards) must ensure that information regarding developmental screenings includes services available in the workforce area for conducting developmental screenings and providing referrals for the following:

  • The Texas Health and Human Services Commission’s comprehensive preventative child health services under the Early and Periodic Screening, Diagnosis, and Treatment program
  • Developmental screening services available through the Early Childhood Intervention program
  • Developmental screening services available through the Preschool Program for Children with Disabilities 

Rule Reference: §809.15

Boards have the flexibility to choose methods for disseminating developmental screening information to parents, including providing information through Board websites and providing a link to the Texas Child Care Solutions website. 

Boards must be aware that they are not required to make referrals or to ensure that developmental screenings are conducted. The only requirement is that Boards provide information to parents on available resources and services for conducting developmental screenings. 

Boards also are encouraged to make information and training on developmental screenings available to providers.

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H-107: Additional Information to Parents

As described in B-202: Coordination of Child Care Services with School Districts, Head Start and Early Head Start, consumer education information provided to parents must include the following contact information for applicants and families whose subsidized child care is being terminated:

  • Child care resource and referral agencies serving the relevant community
  • Other providers of information and referrals serving the relevant community
  • When appropriate, the administrator of the local independent school district’s prekindergarten or the Head Start program serving the relevant community

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Part A - Definitions

Part H - Consumer Education and Child Care Quality Activities

Part J - Appendix