Overview of Guide

(Revision 10/2016)

The Texas Workforce Commission (TWC) requires Local Workforce Development Boards (Boards) to plan for services to be delivered using an integrated approach. Integrated service delivery is more than just a good practice—it is a way of looking at how services are delivered and finding ways to ensure Workforce Solutions Offices meet employer and job seeker needs. 

The Workforce Solutions Office provides services that are designed to lead to employment. Choices services are an important part of this process because they serve both employers and job seekers and provide job-matching tools that all Workforce Solutions Office staff can use.

The purpose of this guide is to provide the following:

  • Information about Choices policies and procedures
  • Guidance and instruction on assisting Choices-eligible individuals to prepare for, obtain and retain employment

The objectives of this guide are to:

  • Improve the linkages between the needs of employers and the goals of job seekers
  • Ensure service consistency
  • Establish a base for quality assurance
  • Communicate expectations for service outcomes, limitations and funding
  • Assist Boards and Workforce Solutions Offices in developing local policies 

Updates to the guide will be conveyed through WD Letters, Release Notes and Technical Assistance Bulletins, which will indicate that the guide has been revised to incorporate new information. The List of Revisions includes a comprehensive list of changes made to this guide, including the revision date, the section revised and a brief explanation of the specific revision.

Access a printable version of the Choices Guide  PDF

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List of Revisions

The List of Revisions page includes a comprehensive list of changes made to this guide, including the revision date, the section revised and a brief explanation of the specific revision.

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