Choices Guide – B-600: Documentation & Verification

B-601: Documentation and Verification of Work Activities

Each work activity has specific documentation and verification requirements. Boards must ensure that Workforce Solutions Office staff documents and verifies all work activities in accordance with this guide and enters the documentation and verification into The Workforce Information System of Texas (TWIST) Daily Time Tracking.

Boards must be aware of the following:

Under the Temporary Assistance for Needy Families (TANF) interim final regulations and the Chapter 811 Choices rules  PDF, self-attestation does not serve as acceptable documentation for Choices participation hours. Boards must ensure that self-attestation is not accepted as documentation in any Choices work activity and that it is not used to enter Choices participation hours into TWIST.

Self-declaration can be used to enter Choices participation hours into TWIST prior to receiving verification—only if the hours are later reconciled with an acceptable form of verification.

For weekly management of Choices, it is acceptable to enter self-declared hours into TWIST:

After the data entry deadline, participation hours that have not been verified by acceptable documentation beyond the self-declaration are considered “ignored hours” and do not count toward performance. Once acceptable verification is obtained and entered into the Daily Time Tracking verification screen in TWIST, the ignored participation hours become countable. At this point, participation hours originally classified as self-declaration participation hours become verified participation hours, as reflected in the Choices Work Rate Report.

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B-602: TWIST Documentation – Counselor Notes

Boards must ensure that The Workforce Information System of Texas (TWIST) Counselor Notes are a record of contact, progress and any interaction with the Choices customer. Boards must ensure that Workforce Solutions Office staff enters information that is:

Boards must ensure that the following take place:

Boards must ensure that Workforce Solutions Office staff:

Note:  Confidential information includes a participant’s medical diagnosis and any specific description of a participant’s criminal offense.

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B-603: TWIST Documentation – Work Activities

Boards must ensure that Workforce Solutions Office staff enters daily hours of participation in all activities into the The Workforce Information System of Texas (TWIST) Daily Time Tracking.

For further details, see the Guide to Using TWIST, Daily Time Tracking for Choices section (the Guide to Using TWIST is located under the help menu in TWIST).

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B-604: Special Provisions Regarding FLSA

Boards must ensure that employment and training activities are conducted in compliance with FLSA as follows:

Before enrolling Choices eligibles in a Choices activity (e.g., work experience), Boards must ensure that Workforce Solutions Office staff references the policy set forth in 29 USC, Chapter 201, and explores whether an employee/employer relationship exists. The Choices activity must be conducted in compliance with FLSA.

The term employee does not include an individual who volunteers to perform services for a public agency—i.e., a state, a political subdivision of a state or an interstate government agency—if:

  • The individual receives no compensation or is paid expenses, reasonable benefits or a nominal fee to perform the services for which the individual volunteered
  • The services are not the same type of services that the individual is employed to perform for such public agency

Boards must ensure that Workforce Solutions Office staff:

  • Verifies TANF and SNAP benefit amounts monthly at the end of the previous month for the beginning of the new month in order to determine the number of participation hours allowed
  • Enters TANF and SNAP benefit amounts and the FLSA calculation into TWIST Counselor Notes

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