Contact Information

Jobs & Workforce Services

For help with job posting and placement, recruiting, training, career development and child care.

Unemployment Tax

For help with filing and paying taxes, tax information, forms and new accounts.

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Unemployment Benefits & Claims - Claimants

For help with applying for unemployment benefits.

  • Tele-Center phone number & hours Tele-Center Phone Number and Hours Número de teléfono y horas del Tele-Centro
  • Online service options:
  • Automated phone service options:
  • Benefit overpayment collections unit:
  • Unemployment benefits contact information for claimants Unemployment Benefits Contact Information for Claimants Información de Contacto para Beneficios de Desempleo para los Reclamantes

Unemployment Benefits & Claims - Employers

For employers' help with managing unemployment benefits claims.

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Other Resources

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Labor Market & Career Information

For help with career planning and labor market information for students and parents, researchers, job seekers and employers.

  • Call:
  • Email about labor market or career information:  lmci@twc.state.tx.us
  • Online service options: 
    Labor Market and Career Information

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Customer Relations

  • TWC's Compact with Texans
  • How are we doing? Customer Service Survey Encuesta Sobre el Servicio de Atención al Cliente
  • Email TWC Customer Relations: customers@twc.state.tx.us
  • TWC Ombudsman:  For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:

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