Unemployment Claim Management

Respond to a Notice of Maximum Potential Chargeback

Learn about chargebacks (i.e., claims on which you were not the claimant’s last employer that may affect your tax rate) and how to protest a notice of potential charge to your unemployment tax account.

• Learn how to respond to a Notice of Maximum Potential Chargeback

Designate a Mailing Address

Choose one mailing address for your unemployment insurance notices, even if you have multiple locations, to receive unemployment notices at a single location.

• Designate a mailing address

Appeal a Decision on an Unemployment Claim

Find everything you need to know about appealing TWC decisions on unemployment benefits claims.

Consider Shared Work & Mass Claims

Explore options for avoiding layoffs or learn how to use the mass claims process when large layoffs are necessary. You can create a shared work plan to reduce employee hours instead of reducing your workforce. Use the mass claims process when you have a large layoff to reduce your paperwork, ensure proper payment, and automatically protect your rights on each claim.

• Save jobs with a shared work plan
• Use our mass claims process
• Learn more about preventing & managing layoffs

Learn How Unemployment Claims Affect Your Business & Taxes

Find employer-specific information about unemployment benefits and taxes or learn about unemployment tax rates.