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TWC's Civil Rights Division’s programs provide an avenue for current and former employees (or people who applied for employment) to file a complaint if they believe they have been discriminated against in an employment transaction. We are here to assist you if you believe the treatment you received from the employer was because of your race, color, national origin, age, religion, sex, disability, or because of retaliation for participating and/or filing another discrimination complaint.
The Civil Rights Division conducts neutral investigations and gathers information to determine if discrimination has occurred under the Texas Labor Code. We work in cooperation with the federal Equal Employment Opportunity Commission (EEOC) to resolve employment discrimination allegations.
In order to file a complaint of discrimination, you must meet the following jurisdictional requirements:
Feel free to complete our online Employment Discrimination Complaint Form if you believe you were discriminated against for any of the reasons listed above.
When you submit an employment discrimination complaint with the Civil Rights Division, it is automatically submitted with EEOC through our Worksharing Agreement. You cannot submit with both the Civil Rights Division and the EEOC.
Once our office receives your Employment Discrimination Complaint Form, we will determine if it meets the requirements. If your complaint does not meet the statutory requirements contained in Texas Labor Code Chapter 21 and/or Texas Administrative Code, Chapter 819, our office will mail you a letter formally dismissing your complaint.
If your complaint does meet the jurisdictional requirements, our office will draft a form known as the charge of discrimination. This form will be mailed or emailed for your review and signature. Once the signed charge of discrimination is received by our office, your complaint will be processed.
Mediation (Optional): Once a signed charge is received, you and the respondent will receive an invitation from our office to mediation. Mediation is a voluntary process that allows both parties to discuss their issues with a neutral mediator. The mediator’s role is to provide assistance in resolving the dispute in a manner favorable to all parties. The mediation can take place on the telephone or in person or remotely, involving the internet. If both parties accept the mediation invitation, a meeting will be scheduled with one of our mediators.
Investigation: If either party declines mediation, the investigation will begin. The investigator will conduct interviews with the involved parties and witnesses, review relevant documents, policies and procedurals, and refer to relevant State laws. Based on the evidence presented and the investigation conducted, the investigator will determine whether or not there is sufficient evidence of discrimination.
Additional Complaint Submission Methods:
In addition to our online Employment Discrimination Complaint Form, you can submit an employment discrimination complaint to us by email, by postal mail or in person.
We cannot accept employment discrimination complaints over the telephone.
To submit an employment discrimination complaint to us, all of these requirements must be met:
As the party making the complaint, you are required to actively participate in the complaint process. You must include each of the following:
If your address or phone number change during an investigation, you must notify your investigator immediately.
Your full cooperation is very important during the processing of your complaint, and failure to cooperate may result in a dismissal of your complaint.