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To continue to be eligible for unemployment benefits, you must be totally or partially unemployed (working part time) and meet all of the requirements listed below and explained in detail later on this page:
To learn more about your work search requirements, go to the Work Search Requirements for Unemployment Benefits page.
While you are totally or partially unemployed, submit a payment request online or by phone every two weeks for the previous two-week period. You must request payment within the calendar week your request is due or your payment may be delayed or denied.
When requesting payment, you will answer several questions regarding your work and earnings and whether you met eligibility requirements during the claim period. You must then certify that your responses are true and complete.
For more information, visit our Request Benefit Payments page.
You must be able to perform full-time work to be eligible for unemployment benefits.
Being able to work means that you are physically and mentally able to perform the work you are seeking. You must have the health, endurance, and other physical and mental requirements necessary to perform suitable full-time work for which you are qualified or can readily learn to perform, and which exists in your job search area.
Tell us if you apply for or receive Social Security Disability Insurance (SSDI) benefits. If you are on SSDI, able to work part time, and seeking part-time work, you may be eligible to receive unemployment benefits. If you are applying for SSDI and are not able to work full time, you may not be eligible to receive unemployment benefits.
You must be available for full-time work to be eligible for unemployment benefits.
Being available for work means that you are ready, willing and able to accept any suitable full-time work. If you are incarcerated, you are not available for work. See Unemployment Benefits Fraud.
If we identify you as someone likely to exhaust unemployment benefits, we will require you to participate in reemployment services. If you need to participate, staff from your local Workforce Solutions office will contact you.
If you do not participate in reemployment services as required, your benefit payments will be delayed or denied.
We may contact you by mail or phone and instruct you to call the TWC Tele-Center at 800-939-6631. Your local Workforce Solutions office also may contact you for job referrals or to participate in mandatory reemployment services.
If you do not contact TWC by phone or mail or report to a Workforce Solutions Office when requested, we may deny or delay your benefit payments.
If you have another job separation after you apply for benefits, you must be unemployed through no fault of your own to be eligible for benefit payments.
We investigate each job separation to determine whether you can continue to receive benefits, which may cause a delay or denial of payment, and mail you a Determination on Payment of Unemployment Benefits.
If you are not a U.S. citizen, you may be eligible for unemployment benefits if you are: