In this manual, references to DARS now refer to TWC. The manual includes both links to public content and links to content available only to staff.

Rehabilitation Policy Manual
2014 Revision Log

Revision Logs: 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2015, 2016, 2017

February 2014

Chapter 4: Assessing and Planning

4.3.2 Criminal Background Checks, revised to comply with current interpretation of TDPS requirements for use of consumer CBC results.

Feb Ch 4 Markup

Chapter 7: Purchasing

7.8.1 Verifying Invoice Accuracy and Acknowledging Receipt, revised to provide additional instructions for verifying content consistency between required reports for services provided and the invoices for the services.

Feb Ch 7 Markup

April 2014

Chapter 4: Assessing and Planning

4.4 Developing the IPE, 4.4.1 Overview, revised to be consistent with current transition service delivery for DRS consumers.

Apr Ch 4 Markup

Chapter 5: Services

5.6 Transition Services, revised to be consistent with current transition service delivery for DRS consumers and to remove references to the Assessment Action Map.

Apr Ch 5 Markup

Chapter 7: Purchasing

7.2 Health Care Professionals—Required Qualifications, revised to clarify job functions of advanced practice nurses and psychiatric-mental health advanced practice nurses.

Apr Ch 7 Markup

Chapter 9: Comprehensive Rehabilitation Services (CRS)

Entire chapter revised to include updates to definitions, references, rule structure and rule content that may affect counselor actions and/or consumer services.

Apr Ch 9 Markup

April 7, 2014: ReHabWorks Updates

The following updates were published April 7, 2014 to coincide with changes to the ReHabWorks case management system pertaining to new federal RSA-911 reporting requirements.

Chapter 3: Eligibility

Apr Ch 3 Markup

Chapter 4: Assessing and Planning

4.9 Developing an IPE for Extended Evaluation

Apr 4.9 Markup

Chapter 6: Closure

6.3.2 Reasons and Procedures for Unsuccessful Closures

Apr Ch 6 Markup

Chapter 11: Technical Information and References

11.2 Disability Classifications and Codes

Apr Ch 11 Markup

June 2014

Chapter 5: Services

5.5.8 Embedded Training and Placement Services, section deleted.

Jun Ch 5 Markup

Chapter 10: Consumer Rights and Legal Issues

10.6.3 [Subrogation] Responsibilities, section revised to update contact information and fax number for DARS Legal Services.

Jun Ch 10 Markup

July 2014

Chapter 5: Services

5.4.1 Academic and Vocational-Technical Training:

Jul Ch 5 Markup

August 2014

Chapter 5: Services

5.3.1 Physical Restoration Services/Comparable Services and Benefits for Restoration Services, revised to clarify existing policy and to update the name of the U.S. military health benefit program from the "Civilian Health and Medical Program of the Uniformed Services in the United States (CHAMPUS)" to "TRICARE."

Aug Ch 5Markup

Chapter 7: Purchasing

7.5.8 Exceptions to Contracts, revised to update approval authority from director of Consumer Procurement Client Service Contracting (CPCSC) to the Chief Operating Officer.

Aug Ch 7 Markup

Chapter 9: Comprehensive Rehabilitation Services (CRS)

9.6.3 IWRP Service Records, section deleted to align with recent changes to the CRS program.

Aug Ch 9 Markup

Chapter 10: Consumer Rights and Legal Issues

10.6 Subrogation, revised to update policy with respect to required DARS subrogation processes and to clarify counselor roles.

Aug Ch 10 Markup

September 2014

Chapter 2: Initial Contact and Application

2.4.4 Completing the Application, revised to update links to "paper" application for services (new form) and application statements for VR, ILS, and CRP (DARS5056, DRS Application for Services, DARS5057, DRS Application Statement—Vocational Rehabilitation Program, DARS5058, DRS Application Statement—Independent Living Program, or DARS5059, DRS Application Statement—Comprehensive Rehabilitation Program).

The following sections were revised to reference the new definition of "consumer representative" in BPM Chapter 20.

Sept Ch 2 Markup

Chapter 4: Assessing and Planning

4.8.1 Amending the IPE for Post-Employment Services, revised to remove orientation and mobility from the list of post-employment services, because this service is available only for consumers who are blind or visually impaired.

Sept Ch 4 Markup

Chapter 5: Services

Sept Ch 5 Markup

Chapter 7: Purchasing

7.5.8 Exceptions to Contracts, revised to clarify who can sign as the DARS representative on DARS3472, Contracted Service Modification and to remove procedural references to defunct business unit, Consumer Procurement and Client Services Contracting.

Sept Ch 7 Markup

September 29, 2014: ReHabWorks Updates

The following updates were published September 29, 2014 to coincide with changes to the ReHabWorks case management system that comply with new federal RSA-911 reporting requirements.

Chapter 2: Initial Contact and Application

Sept 2.3 Markup

Chapter 4: Assessing and Planning

4.5.3 Documenting Use of Comparable Services and Benefits (new section)

Sept 4.5.3 Markup

Chapter 5: Services

5.1 Overview

Sept 5.1 Markup

Chapter 7: Purchasing

7.5.4 Service Records

Sept 7.5.4 Markup

Chapter 11: Technical Information and References

11.6.2 Service Categories

Sept 11.6.2 Markup

October 2014

Chapter 4: Assessing and Planning

The following sections were revised to update policy related to SSI and SSDI, processing Tickets to Work and EN Payments. A new form letter, DARS3310, was developed to use when requesting medical records from Disability Determination Services related to VR cost reimbursement or Ticket to Work.

Oct Ch 4 Markup

Chapter 5: Services

The following sections were revised to redefine the types of maintenance and transportation services, define documentation requirements when using these services, and to add requirements to verify the receipt of these services. Revisions also clarify self-employment policies related to limited liability corporations and the required use of benefits planning for SSI/SSDI recipients pursuing self-employment.

Oct Ch 5 Markup

October 17, 2014 - special publication to reorganize the RPM

The Rehabilitation Policy Manual (RPM) has been updated to renumber and reorganize existing content to enable more intuitive use of the RPM. Chapters 1-4 will remain the same. Chapter 5, which was previously titled, "Services," has been separated into eight individual chapters organized by the type of service provided. These new chapters are:

The remaining RPM chapters have been renumbered and their order aligned with the VR process.

Oct Various Markup

December 2014

Chapter 8: Training Services

The following sections were deleted and replaced by links to sections within the new Chapter 9: Employment Services.

Dec Ch 8.1.9 Markup

8.3 Community Rehabilitation Program (CRP) Training, revised to remove the following services: job coaching, job placement, and supported employment.

8.4 Nontraditional Providers for Job Coaching Services, section deleted and replaced by a link to the new Chapter 9: Employment Services.

Dec Ch 8.3 Markup

Chapter 9: Employment Services

New chapter; section 5.5 Employment Services was updated to align with DRS standards and DBS employment services in the DBS Vocational Rehabilitation Manual Chapter 30: Supported Employment Services. Section 5.5 was removed from Chapter 5: Services, and converted to a new standalone chapter, Chapter 9: Employment Services.

Dec Ch 9 Markup