As of 10/1/2017, this manual has been retired. For current policies, procedures, and standards for the Texas Workforce Commission Vocational Rehabilitation Division, please refer to the following manuals:

In this manual, references to DARS now refer to TWC. The manual includes both links to public content and links to content available only to staff.

Chapter 10: Counseling and Guidance

(Revised 08/15)

10.1 Overview

Counseling and guidance helps the consumer throughout the rehabilitation process and, in some cases, may be the only substantial service needed to achieve the employment outcome. Rehabilitation counseling is short-term and problem-centered and should not be considered therapy. Refer the consumer who needs more intensive counseling services to an appropriate resource.

Work one-on-one to help the consumer:

Whether or not it is listed in the individualized plan for employment as a service, counseling and guidance:

*Based on 34 CFR Section 361.48(c)

Essential aspects of counseling and guidance are:

VR counselors are professional counselors unique to the field of vocational rehabilitation. While the goals, roles, and skills may be similar to those other counselors use, VR often poses additional challenges related to disability that must be identified so that counseling strategies can be incorporated into the counseling relationship to help the consumer.

10.2 The Frequency of Counseling and Guidance

Base the frequency and extent of counseling and guidance on such factors as:

Counseling and guidance will be provided at a minimum of every 180 days. Exceptions to this service-need should be documented clearly.

The effective use of your time in addressing the barriers identified through assessment will allow you to deliver sufficient vocational counseling to meet established goals and objectives. When the consumer appears to have severe thought disturbances or need an unusual amount of counseling, refer the consumer to another agency, such as local Texas Department of State Health Services centers, university psychology clinics, and other resources.

10.3 Counseling and Guidance as a Substantial Service

If counseling and guidance is the only vocational rehabilitation service other than employment assistance, the case can meet the criteria for a successful closure only if it reflects that counseling was a substantial service. Ensuring that counseling was a substantial service may include focusing on topics that: