Top Ten Tips Disclaimer
It is legal for an employer to monitor employees’ use of the company’s phones for business purposes
Let employees and outside callers know in advance that such monitoring will take place
Stop listening as soon as it is apparent that personal, private details are being discussed – handle from there as a disciplinary matter
As long as one party to a conversation knows it is being recorded, it is legal to record it (this applies to in-person recordings as well)
Be on guard against surreptitious recording of conversations in the workplace - it is legal for an employer to prohibit possession or use of recording devices in the workplace
Frank B. Hall Company v. Buck case – a company was hit with a defamation lawsuit after bad statements were made in the context of job reference calls
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