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If you believe you may have been discriminated against in housing and meet the complaint requirements listed on this page, you may submit a discrimination complaint through the TWC Civil Rights Division.
The Civil Rights Division conducts neutral investigations and gathers information to determine if discrimination has occurred under the Texas Fair Housing Act and rules.
These are a few of the most common housing discrimination allegations:
To submit a housing discrimination complaint to us, all of these requirements must be met:
You must submit your complaint within one year (365 calendar days) from the date of the discrimination. You can submit a housing discrimination. The preferred method for submitting a housing discrimination complaint form is through our Online Housing Discrimination Complaint Form.
Complaints cannot be provided over the telephone.
New Contact Information (as of January 9, 2017):
Address: 1215 Guadalupe St, Austin, TX 78701
Call: 512-463-2642 or (Texas only) 888-452-4778
As the party making the complaint, you are required to actively participate in the complaint process.
You must include in your housing discrimination complaint form each of the following:
If your address or phone number change during an investigation, you must notify your investigator immediately.
Your full cooperation is very important during the processing of your complaint, and failure to cooperate may result in a dismissal of your complaint.