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The TWC Civil Rights Division (CRD) reviews personnel policies and procedures for Texas state agencies and public higher education institutions (excluding junior colleges) on a six-year schedule to ensure compliance with Texas Labor Code Chapter 21 (see Subchapter I, Personnel Policies & Procedures).
When your agency is due for review, we send the agency head a notification letter and request:
The CRD reviewer will contact the agency to:
If the review identifies no issues, we send the agency a letter certifying compliance with Texas Labor Code Chapter 21.
If the review identifies issues in your compliance with Texas Labor Code Chapter 21, we send the agency a recommendations letter. Your agency has 60 days to consider our recommendations and report to the Governor, the Legislature, the Legislative Budget Board, and CRD whether the agency implemented the recommendations and if not, state the reasons for rejecting any of the recommendations.
For technical assistance during the review process, contact the TWC Civil Rights Division:
The receiving agency may contact the reviewer with questions at any time during the review process.