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In accordance with Texas Government Code, Chapter 2054, Subchapter M, the Texas Workforce Commission (TWC) is committed to making its websites and other electronic and information resources (EIR) accessible to individuals with disabilities, including members of the public and agency employees, according to the standards set forth by Title 1 Texas Administrative Code Chapter 206 and Chapter 213.
This accessibility policy establishes a process to ensure that TWC EIR are accessible, or an exception to accessibility compliance has been approved by the TWC Executive Director.
This policy does not apply to durable medical equipment.
EIR designed in alternate formats, which can be used in a variety of ways and do not depend on a single sense or ability. Accessible EIR provide the same information, functionality and services to people with disabilities as to those without disabilities.
Other ways of publishing information. Some of these formats can be used by everyone while others are designed to address the specific needs of a user. Examples of alternate formats include Braille, ASCII text, large print, recorded audio, and electronic formats that comply with this policy.
Documents and resources, such as information technology and any equipment or interconnected system or subsystem of equipment, that is used in the creation, conversion, storage or duplication of data or information. As defined in Title 1 Texas Administrative Code (TAC) Chapter 213, electronic and information resources include "information technology and any equipment or interconnected system or subsystem of equipment, that is used in the creation, conversion, duplication, or delivery of data or information." The term includes but is not limited to "telecommunications products (such as telephones), information kiosks and transaction machines, World Wide Web sites, multimedia, and office equipment such as copiers and fax machines."
The term "Information and Communication Technology (ICT)" may be used interchangeably with "EIR" when used in documents and contracts.
TWC provides accessible EIR to its employees with disabilities to perform their job duties. Their access to EIR must be equivalent to the access provided to employees without disabilities, unless this requirement imposes a significant difficulty or expense.
TWC provides access to and use of information to members of the public with disabilities who are seeking information or services from TWC. This access must be comparable to that provided to members of the public without disabilities, unless this requirement imposes a significant difficulty or expense.
At a minimum, TWC employees and contractors who are responsible for EIR must comply with Section 508 of the Rehabilitation Act of 1973 as amended by the Workforce Investment Act of 1998 and Web Content Accessibility Guidelines (WCAG) version 2.0 Level AA.
TWC provides accessibility services in accordance with the following state and federal laws, rules and standards:
Under special circumstances such as significant difficulty or expense, staff may submit an EIR accessibility exception request for a non-compliant resource development or procurement.
Situations that may require a request for an exception to accessibility compliance include:
A request for an exception to accessibility compliance can be initiated only after the TWC Accessibility Team, including the business area’s Accessibility Liaison, has evaluated the document or resource for remediation and determined no accessible alternate formats are available.
A request for exception to accessibility compliance includes:
Such requests must be approved by the Executive Director, pursuant to § 2054.460, Texas Government Code. The Executive Director will specify an expiration date for each approved exception.
All TWC employees are responsible for ensuring that any EIR they create, purchase or procure and distribute are accessible.
The EIR Accessibility Liaison has the following responsibilities:
The TWC Accessibility Team has the following responsibilities:
The TWC Executive Director (or designee) has the following responsibilities:
TWC's EIR Accessibility Coordinator is a central point of contact for information concerning EIR accessibility issues and solutions. The coordinator monitors TWC's compliance with this accessibility policy and maintains TWC's plans and procedures for correcting non-compliant electronic and information resources.
Additionally, the Accessibility Coordinator has the following responsibilities:
TWC welcomes comments on how to improve accessibility for individuals with disabilities. Individuals who use assistive technology and find that the format of any material on our website interferes with their ability to access the information, or who have accessibility concerns regarding electronic and information resources, may contact TWC by email sent to email@example.com.