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Welcome, we're here to help.
Resources, tips and tools to build a stronger Texas workforce.
Contact Information
On this page:
Jobs & Workforce Services
For help with WorkInTexas.com, job posting and placement, recruiting, training, career development and child care.
- Call or visit: Your local Texas Workforce Solutions office
- Online service options:
- Ask a question or get help with WorkInTexas.com
- Job matching for job seekers and employers: WorkInTexas.com
Unemployment Tax
For help with filing and paying taxes, tax information, forms and new accounts.
- Call or visit: Unemployment Tax Contact Information
- E-mail about Tax: tax@twc.state.tx.us
- Online service options:
Unemployment Benefits & Claims
For help with applying for and managing unemployment benefits claims.
- Tele-Center phone number & hours
- Call: 800-939-6631
- Online service options:
- Automated phone service options:
- Tele-Serv phone number & hours
- Call: 800-558-8321
- Tele-Serv phone number & hours
- Benefit overpayment collections unit:
- Call: 512-936-3338
- E-mail: special.colloverpay@twc.state.tx.us
Appeals
For help with the status of an appeal.
- E-mail about the status of appeals:
appeals.status@twc.state.tx.us - Hearing Officer contact information:
Appeal Tribunal Hearing Officers
TWC Leadership
- Chairman and Commissioner Representing the Public
- Commissioner Representing Labor
- Job seekers & employees call:
800-832-2829 - E-mail: laborinfo@twc.state.tx.us
- Job seekers & employees call:
- Commissioner Representing Employers
- Employers call: 800-832-9394
- E-mail: employerinfo@twc.state.tx.us
- TWC Executives
Other Resources
- TWC state office main number
- Call: 512-463-2222
- Report fraud
- Call: 800-252-3642
- Open records requests
- Call: 512-463-2422
- Fax: 512-463-2990
- E-mail: open.records@twc.state.tx.us
- Report broken links
- E-mail: webadmin@twc.state.tx.us
- Request new links
- Other Texas state web sites
Labor Market & Career Information
For help with career planning and labor market information for students and parents, researchers, job seekers and employers.
- Call:
- Labor Market Information Hotline: 866-938-4444
- BLS-790 Reports: 800-827-2005
- Industry Verification Reports: 800-227-7816
- OES Wage Survey: 800-252-3616
- Career Information Hotline: 800-822-7526
- E-mail about labor market or career information: lmci@twc.state.tx.us
- Online service options:
Labor Market and Career Information
More Program Contacts
- Career Schools & Colleges: Call 512-936-3100
- Child Care: Call 211 or e-mail childcare.programassistance@twc.state.tx.us
- Employment and Housing Discrimination: Call 512-463-2642 or 888-452-4778
- Dislocated Workers: Contact your Workforce Solutions office
- Employers customized training with Skills Development funds: Call 877-463-1777 or e-mail Skills@twc.state.tx.us
- Foreign Labor Certification: Call 512-475-2571 or e-mail foreignlabor@twc.state.tx.us
- Payday, Child Labor and Texas Minimum Wage Law: Call 800-832-9243 or e-mail labor.law@twc.state.tx.us
- Texas Veterans Leadership Program: Call 888-838-8391
- Job seekers customized training: Contact your Workforce Solutions office
- Trade Affected Workers: Call 512-936-2559 or e-mail TAA@twc.state.tx.us
- Work Opportunity Tax Credit: Call 800-695-6879
- Worker Adjustment and Retraining Notification (WARN) Act: Call 512-463-2245
Customer Relations
- TWC's Compact with Texans
- How are we doing? Customer service survey
- E-mail TWC Customer Relations: customers@twc.state.tx.us
- TWC Ombudsman: For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:
- Call: 512-463-2236
- E-mail: ombudsman@twc.state.tx.us
- Mail written complaints or requests to:
TWC Ombudsman
Texas Workforce Commission
101 E 15th St, Rm 651
Austin, TX 78778-0001