TWC Executive Staff

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Executive Director

Larry Temple
Phone: 512-463-0735
Email: larry.temple@twc.state.tx.us

Mr. Larry Temple is the executive director of the Texas Workforce Commission charged with day-to-day operations of the agency including implementation of policies set by the commission.

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Deputy Executive Director

Ed Serna
Phone: 512-305-9636
Email: edward.serna@twc.state.tx.us

In addition to responsibilities as the deputy executive director, Mr. Serna also directs the departments providing core internal services that include:

  • Finance
  • Human Resources Management
  • Business Operations

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Unemployment Insurance & Regulation Division

LaSha Lenzy, Division Director
Phone: 512-463-7234
Email: lasha.lenzy@twc.state.tx.us

The unemployment insurance program, funded through employer taxes, provides temporary partial income replacement to workers who have lost their jobs through no fault of their own. The Unemployment Insurance and Regulation Division (UI) oversees:

  • Payment of unemployment benefits to qualified claimants
  • Collection of unemployment taxes from employers

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Workforce Development Division

Reagan Miller, Division Director
Phone: 512-936-3563
Email: reagan.miller@twc.state.tx.us

The Workforce Development Division provides oversight, coordination, guidance, planning, technical assistance and implementation of employment and training activities with a focus on meeting the needs of employers throughout the state of Texas. In addition the division:

  • Supports work conducted in local workforce development areas
  • Provides assistance to Workforce Development Boards in the achievement of performance goals
  • Evaluates education and training providers
  • Promotes and develops partnerships with other agencies and institutions

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External Relations Division

Tom McCarty, Division Director
Phone: 512-936-2346
Email: tom.mccarty@twc.state.tx.us

The External Relations Division is responsible for planning and implementing a coordinated outreach and education effort to customers and stakeholders. This includes:

  • Managing external and internal communications for the agency
  • Coordination of labor market and career information
  • Implementing a marketing strategy that unifies the workforce system under an umbrella brand

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Information Technology Division

Lisa Richardson, Interim Division Director
Phone: 512-936-3191
Email: lisa.richardson@twc.state.tx.us

The Information Technology Division is responsible for the agency's technology infrastructure, including:

  • Project management
  • Information technology operations
  • Applications development and maintenance

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Employer Initiatives

Aaron S. Demerson, Director
Phone: 512-463-1473
Email: aaron.demerson@twc.state.tx.us

The primary responsibility of Employer Initiatives is to provide the leadership and direction within the Texas workforce system to engage employers, business organizations and the economic development community in the ongoing development of a customer-focused, market-driven workforce system.

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Operational Insight

Adam Leonard, Director
Phone: 512-936-5866
Email: adam.leonard@twc.state.tx.us

The Division of Operational Insight is responsible for evaluating operational, programmatic and outcome data to generate operational insights that TWC and its partners can use to improve quality throughput and efficiency to better meet the needs of employers and workers in Texas.

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Internal Audit

Ashley Sagebiel, Director
Phone: 512-463-8024
Email: ashley.sagebiel@twc.state.tx.us

Internal Audit is an independent, objective assurance and consulting activity designed to add value and improve operations. The role of Internal Audit is:

  • To help the agency achieve its objectives
  • To improve the effectiveness of risk management, control and governance processes

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Civil Rights Division

Lowell A. Keig, Division Director
Phone: 512-463-4432
Email: lowell.keig@twc.state.tx.us

The Civil Rights Division (CRD) enforces the Texas Commission on Human Rights Act (Texas Labor Code, Chapter 21) and the Texas Fair Housing Act (Texas Property Code, Chapter 301). The Texas Commission on Human Rights Act prohibits employment discrimination based on race, color, religion, sex, age, national origin, disability and retaliation. The Texas Fair Housing Act prohibits housing discrimination based race, color, religion, sex, national origin, mental or physical disability, familial status and retaliation. The CRD conducts the following activities:

  • Review of personnel policies and procedural systems of state agencies and institutions of higher education
  • Review of initial firefighter testing
  • Reporting of equal employment opportunity statistics
  • Equal employment opportunity training of state agencies, institutions of higher education, and other public and private employers
  • Enforcement of fair employment laws
  • Enforcement of fair housing laws

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Regulatory Integrity Division

Paul D. Carmona, Division Director
Phone: 512-463-3454
Email: paul.carmona@twc.state.tx.us

The Regulatory Integrity Division enforces all regulatory statutes within the jurisdiction of the agency, including UI, career schools, board sanctions, wage claims and child labor. The prevention, detection and elimination of fraud and abuse in the UI program is a priority of the division. Division responsibilities also include Monitoring, Performance & Legal Enforcement, Office of Investigations, Collections & Civil Actions, Subrecipient Monitoring and Labor Law.

Additionally, all collection matters for the agency involving overpayments and delinquent taxes owed to the Unemployment Compensation Trust Fund, collection matters for the agency involving wage claims, and the collection of disallowed costs arising from contract monitoring are included in the Regulatory Integrity Division.

The Regulatory Integrity Division also works with the Office of Attorney General in all judicial reviews arising from enforcement actions, including UI and wage claim appeals.

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General Counsel

Paul N. Jones, General Counsel
Phone: 512-475-4221
Email: paul.jones@twc.state.tx.us

The General Counsel is responsible for providing legal advice and support to the agency.

Responsibilities encompassed include:

  • Coordinating litigation
  • Reviewing contracts
  • Responding to civil rights charges
  • Advising on open government issues

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Last Verified: December 10, 2014

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