The first step is to file a request for an appeal. This must be done in writing 14 calendar days from the date that we mail you the Determination Notice. The date mailed is located on the top of the Determination Notice form and the last day you can file an appeal is at the bottom of the form. If the fourteenth day falls on a federal or state holiday, you have until the next business day to file your appeal.

You can file your appeal in person at your nearest Workforce Solutions office or you can mail or fax your appeal letter to the Appeals Department. The contact information for the Appeals Department is on your Determination Notice. Your letter should include:

• The Claimant's name and Social Security Number
• Your name and TWC Tax ID number
• Your current address
• The date TWC mailed you the Determination Notice
• A copy of the Determination Notice, if possible
• We also need to know if there are any dates on which you will not be able to participate in a hearing.

We suggest you keep a copy of your appeal for your records. If you choose to fax the information, keep the paperwork that indicates successful transmission of your appeal.

To allow us time to prepare, we ask that you let us know when you file an appeal whether you or any of your witnesses need interpreters and if so, which languages. We also need to know whether we need to accommodate anyone with a hearing impairment. Finally, let us know if you need access to a telephone or fax machine, so we can make appropriate arrangements.