The first step is to file a request for an appeal. This must be
done in writing 14 calendar days from the date that we mail you
the Determination Notice. The date mailed is located on the top
of the Determination Notice form and the last day you can file an
appeal is at the bottom of the form. If the fourteenth day falls
on a federal or state holiday, you have until the next business
day to file your appeal.
You can file your appeal in person at your nearest Workforce Solutions
office or you can mail or fax your appeal letter to the Appeals
Department. The contact information for the Appeals Department is
on your Determination Notice. Your letter should include:
- The Claimant's name and Social Security Number
- Your name and TWC Tax ID number
- Your current address
- The date TWC mailed you the Determination Notice
- A copy of the Determination Notice, if possible
- We also need to know if there are any dates on which you will
not be able to participate in a hearing.
We suggest you keep a copy of your appeal for your records. If
you choose to fax the information, keep the paperwork that indicates
successful transmission of your appeal.
To allow us time to prepare, we ask that you let us know when you
file an appeal whether you or any of your witnesses need interpreters
and if so, which languages. We also need to know whether we need
to accommodate anyone with a hearing impairment. Finally, let us
know if you need access to a telephone or fax machine, so we can
make appropriate arrangements.