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Designated Mailing Addresses
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Designated Mailing Addresses for Unemployment Claim and/or Chargeback Notices
Texas law allows Texas employers with a Texas Workforce Commission (TWC) account number to designate mailing addresses for:
By using a designated address, employers with multiple locations can receive unemployment and chargeback notices at a unique location. These addresses may be any address you choose, such as your TWC Tax Department address or a service agent.
If you do not designate an address for:
Note: If you currently use a service agent (third party representative) to handle unemployment insurance claims notices, you may designate that agent's address, as long as you have a Written Authorization Form (C-42) for that service agent on file with TWC (See 'Third Party Representation' below). Either you or your authorized service agent may request a designated claims or chargeback address.
To designate a claims and/or chargeback address, complete and submit the Designated Address Form (BR-001).
Note: A designated claims and/or chargeback address remains in place until you provide a new designated claims and/or chargeback address or you notify TWC that the designated address is no longer valid. Make sure you update your designated claims and/or chargeback address if you move or change your authorized third party representative.
Third Party Representation
If you designate a mailing address to a different company or a person not employed by your company, you must authorize that company or person to represent you with TWC by completing a Written Authorization Form (C-42). If you do not have a Form C-42 on file with TWC, attach one to the Designated Address Form (BR-001).
You may authorize a representative, such as a service agent or a Certified Public Account (CPA), to represent you in your relations with TWC. If you authorize a representative to transact all business with TWC by completing a Written Authorization Form C-42, they will serve as your lawful representative until you revoke authorization by completing a Revocation of Written Authorization Form, C-43.
Tips for Handling Unemployment Claim and Chargeback Notices
Unemployment claim notices allow you to:
Chargeback notices allow you to:
Staff who respond to: