Unemployment Tax Services
Internet Wage Report Filing
Frequently Asked Questions

Click on a question below or scroll through all of the questions and answers.

General Information

General Information

Who can submit Internet quarterly wage reports?

Employers with 1,000 or fewer employees in a quarter can use Unemployment Tax Services to submit their quarterly wage reports. Accessing Unemployment Tax Account FAQ provides more information.

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What are the core features of Unemployment Tax Services Internet wage report filing?

  • Adjust Wage Reports. Amend employee name, wages or Social Security Numbers that were reported incorrectly.
  • Increased employee reporting capability. Report up to 1,000 employees.
  • Wage record file upload. Upload employee wage details from a file (a Microsoft Excel spreadsheet or a comma-separated file).
  • Save as incomplete. Save an in-progress report and complete it later.
  • Sort employee information. Employee lists are sortable by name or Social Security Number.
  • Taxable wages calculation. The system calculates the taxable wages for each employee for the quarter being reported, based on their Social Security Number.
  • Social Security Numbers required. Each employee wage record must have a valid Social Security Number, to allow taxable wages to be calculated. Each Social Security Number must be unique to that quarterly wage report.
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What are the due dates for quarterly wage reports?

Reports must be submitted before 12:00 a.m. (midnight) Central Time on the due date. If the due date falls on a Saturday, Sunday, or legal holiday on which TWC offices are closed, the report is considered timely if it is submitted on the following business day. Late reports are subject to penalties.

Due Dates for Employers' Quarterly Reports:

For Wages Paid During Calendar Qtr. Ends Due Must be Filed By
Jan, Feb, Mar March 31 April 1 April 30
Apr, May, Jun June 30 July 1 July 31
Jul, Aug, Sep September 30 October 1 October 31
Oct, Nov, Dec December 31 January 1 January 31

Due Dates for Annual Domestic Employer's Annual Report:

Quarterly reports become due on January 1 and are required to be reported no later than January 31 with respect to wages for employment paid in the preceding calendar year.

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Can I view a quarterly wage report after I submit it?

Yes, submitted wage reports are available for viewing via the Report Filing tab in the Unemployment Tax Services system.

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How do I correct information on a quarterly wage report after it has been submitted?

To correct a quarterly wage report that has been submitted, you must file a wage adjustment report.  Corrections or adjustments can be filed online or by submitting Adjustment Report forms. 

File an online wage adjustment report by logging on to Unemployment Tax Services, select the Report Filing (C3) tab, select the Wage Adjustment Report link, and then select the quarter report period to be adjusted.

Adjustment Report (Form C-5) or Wage List Adjustment Schedule (Form C-7) can also be downloaded from the Tax Forms and Instructions page.

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What are the payment options, if I submit the quarterly wage report online?

Payments can be made using the Automated Clearing House (ACH) debit method, credit card, or check. ACH debit payments can be scheduled in advance of the actual payment date. Credit card payments can be made using American Express, Discover, MasterCard or Visa. A remittance form is also available, if the employer prefers to pay by check. ACH debit and check payment methods are provided free of charge. Internet Unemployment Tax Payments FAQ provides more information.

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Should I submit a duplicate paper report with my paper check if I have filed online?

As an online filer, it is recommended that you do not submit a duplicate paper copy of your online report at any time. Including a copy of the electronic report you submitted may cause your report to be posted twice. If you choose to remit a paper check instead of paying online, simply enter your 9 digit TWC account number on your check or download the Payment Voucher from the TWC Tax Forms and Instructions page and submit it along with your check.

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Why is the system unavailable?

The Unemployment Tax Services system is taken offline for a short period of time each evening to upload the data collected that day, as we are required by law to process the data on a daily basis. We schedule the downtime late in the evening, when the transaction volume is at its lowest. The expected downtime is only a few minutes but the time varies depending on the number of transactions being uploaded. When you get the "system unavailable" message, wait a few minutes before trying to use the system again.

Employers are encouraged to file and pay online before the due date to ensure that their entries are on time. Late reports and payments may result in interest and payment penalties.

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Who can I contact with other questions about Internet wage report filing?

You can contact the employer's TWC Accounts Examiner. You can find the employer's assigned Accounts Examiner by accessing the Account Info tab in the Unemployment Tax Services system.

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Last Verified: November 09, 2012

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Last Revision: November 09, 2012