TWC Tax Department
The mission of the TWC Tax Department is to assist Texas employers in complying with Tax portions of the Labor Code. The department also collects unemployment taxes from employers subject to the Texas Unemployment Compensation Act (TUCA) - such taxes provide for the Unemployment Compensation Fund, a reserve from which unemployment benefits are paid to eligible claimants.
Tax Department Sections
Steve Riley, Deputy Director, Customer Service and UI Operations
Leigh Pursell, Director of Tax
Central Tax Operations Section
Phone No: 512-305-9667 Fax No: 512-463-2969
The Central Tax Operations Section has a three part mission. First, performing specialized accounting procedures, second processing refunds requests and finally responding to employer inquiries for assistance and 940 certifications.
Phone No: 512-463-2731 Fax No: 512-463-9111
The functions of the Status Section are to register and determine liability of employing units under the Texas Unemployment Compensation Act, notify liable employers of their account number and tax rate, determine applicability of the provision for transfer of compensation experience between employers, update employer accounts to reflect the current status, current address and phone number, current ownership and business activities and provide employers with accurate information and assistance regarding tax liability.
Training and Evaluation Unit (TEU)
Phone No: 512-463-6491 Fax No: 512-463-0808
The TEU has a two-part mission. First, TEU acts as the liaison between Field Tax personnel and State Office departments, working to improve communications and formulating actions to enhance cooperation. Second, TEU evaluates Field Tax Operations and Central Tax Operations to verify compliance with policy and procedures, identifying training needs, updating procedures and delivering training statewide.
Local Tax Offices
The functions of the Local Tax Offices are employer assistance, public education activities, collections, audits, and investigations.
Check our directory for the location and phone number of your nearest TWC Tax Office.