Noncustodial Parent Choices — Program Overview

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The Noncustodial Parent (NCP) Choices program targets low-income unemployed or underemployed noncustodial parents who are behind on their child support payments and whose children are current or former recipients of public assistance.

The goal of the program is to help noncustodial parents overcome substantial barriers to employment and career advancement while becoming economically self-sufficient and making consistent child support payments.

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Customers

The NCP Choices program serves low-income unemployed or underemployed noncustodial parents who are behind on their child support payments and whose children are current or former recipients of public assistance, helping them overcome substantial barriers to employment and career advancement while becoming economically self-sufficient and making consistent child support payments.

The NCP Choices program currently operates in 17 Workforce Development Boards in Texas:

  • Alamo
  • Cameron County
  • Capital Area
  • Coastal Bend
  • Dallas County
  • Deep East Texas
  • East Texas
  • Golden Crescent
  • Gulf Coast
  • Lower Rio Grande
  • Tarrant County
  • Panhandle
  • Rural Capital
  • South Plains
  • Southeast Texas
  • Upper Rio Grande
  • West Central Texas

Despite the fact that this is one of the hardest-to-serve populations, the NCP Choices program has seen unprecedented employment, job retention, and child support results. The following information has been collected regarding the NCP Choices program between August 2005 and August 2013 (Fiscal Years 2006–2013):

  • 71 percent of participating noncustodial parents entered employment.
  • On average, the noncustodial parents entered employment within eight weeks.
  • 63 percent of participating noncustodial parents retained employment for at least six months.
  • More than $100 million in child support was collected - more than $4.40 for every $1 spent.

The services provided to noncustodial parents mirror the services provided to TANF recipients under Texas’ Choices program. The services emphasize Work First, providing job referrals and job search assistance, and include:

  • Job referrals and job development
  • Support services
  • Short-term training
  • Subsidized employment/work experience
  • General Educational Development (GED) and English as a Second Language (ESL) classes
  • Retention and career advancement assistance

When a noncustodial parent is ordered into the program, Workforce Solutions office staff performs an assessment of needs and barriers and creates an individual employment plan designed to move that individual into a stable employment situation.

To be eligible for NCP Choices, a noncustodial parent must:

  • Have a child support case in which the child and/or custodial parent is a current or former recipient of Temporary Assistance for Needy Families (TANF) or Medicaid benefits
  • Be delinquent in child support payments
  • Be unemployed or underemployed
  • Reside in the geographical area served by the participating Board
  • Be legally able to work in the United States
  • Have an Office of the Attorney General (OAG)-issued consent order and/or be ordered by a court to participate in the program

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Reports

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Authority & Funding

Initiated in August 2005, NCP Choices is a collaborative effort of the Office of the Attorney General of Texas, the Texas Workforce Commission, and family court judges.

NCP Choices is funded by TANF and is authorized under the TANF State Plan – Texas Health & Human ServicesPDF and the following federal statutes and regulations:

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Tips & Guides

Access a comprehensive guide and a desk aid providing policies and procedures and TWIST instructions for the NCP Choices program.

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Last Verified: October 30, 2014

Auxiliary aids and services are available upon request to individuals with disabilities.
Deaf, hard-of-hearing or speech-impaired customers may contact Relay Texas: 800-735-2989 (TTY) and 711 (Voice). Equal opportunity is the law.

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