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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

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If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date
TA Bulletin 307 Active Provider Account Creation in WorkInTexas.com Instructions for Managing Providers in WorkInTexas.com Apprenticeship, ETP, General, WorkInTexas.com 04/09/2024
AEL 03-20, Chg 1 Active Remote Testing, Waivers, and Performance in Adult Education and Literacy for Program Year 2020–2021 Revisions to AEL Letter 03-20 Shown in Track Changes AEL, Natural Disaster, WIOA 01/25/2021
AEL 02-19 Active Collection of Certain Participant Information for Performance Reporting AEL, TANF/Choices, WIOA 08/08/2019
TA 225 Active Customers Requiring Relay Services Equal Opportunity, ES 07/09/2010
WD 23-22, Chg 1 Active Texas Rising Star Entry Level Designation Implementation—Update Attachment 1: Revisions to WD Letter 23-22 Shown in Track Changes Child Care 04/05/2023
TAB 294, Change 1 Active Provider and Program IDs Used in WorkInTexas.com and Eligible Training Provider/Program List—Update Revisions to TA Bulletin 294 Shown in Track Changes ETP, TAA, WIOA, WorkInTexas.com 03/18/2024
TA 280, Chg 2 Active Determining High-Poverty Geographic Areas Revisions to TAB 280, Change 1, Shown in Track Changes WIOA 10/12/2021
AEL 02-23 Active Reporting Adult Education and Literacy Career Services and Training Services AEL 03/08/2023
TA 263 Active The Workforce Information System of Texas Trade Adjustment Assistance Desk Aid TWIST TAA Desk Aid TAA, TWIST 09/04/2013
SR WFCMS-06, Change 1 Active WorkInTexas.com Program Service Sequences wfcms-06-service-ch1-att1-service-sequencing-twc.pdf WorkInTexas.com 04/25/2024
WD 01-21, Change 1 Active Applying Priority of Service and Identifying and Documenting Veterans and Transitioning Service Members―Update Self-Attestation Form , Revisions to WD Letter 01-21 Shown in Track Changes ES, TAA, Veterans, WIOA, WorkInTexas.com 03/18/2024
WD 07-23 Active Board Contract Year 2023 Child Care Allocation BCY’23 Child Care Allocation and Adjusted Targets Child Care 06/05/2023
AEL 01-20, Chg 1 Active Program Year 2019–2020 AEL Enrollment and Performance Targets—Update Updated Program Year 2019–2020 Adult Education and Literacy Enrollment Targets , Target Renegotiation Comparison , Program Year 2019 Adult Education and Literacy Performance Targets , Texas Educating Adults Management System Funding Codes and Applicable Target Categories , Revisions to AEL Letter 01-20 Shown in Track Changes AEL, WIOA 05/05/2020
TA 261 Active U.S. Department of Veterans Affairs Work-Study Program All Programs 05/30/2013
WD 16-19, Change 1 Active Collection of Limited English Proficiency Status and Preferred Language Data—Update Revisions to WD Letter 16-19, Shown in Track Changes Equal Opportunity, WIOA, WorkInTexas.com 04/09/2024
WD 13-19 Active Online Security Verification Procedures for the Cash Draw and Expenditure Reporting System AEL, Financial Reporting 06/05/2019
WD 06-22 Active CLASS® Optional for Texas Rising Star Assessments Texas Rising Star and CLASS® Crosswalk: Category 2 Child Care 03/18/2022
WD 02-18, Change 1 Active Handling Sensitive Personal Information and Other Confidential Information—Update Revisions to WD Letter 02-18 Shown in Track Changes Administration, General 03/18/2024
WD 28-15 Active Employment-First Policy 11/13/2015
WD 14-08 Active Modifications to Unemployment Insurance Benefits System Access Unemployment Insurance Benefits System Screens ES, UI 03/19/2008
TA Bulletin 305, Change 2 Active Workforce Case Management System Policy Guidance—Update Revisions to TA Bulletin 305, Change 1, Shown in Track Changes Administration, ES, ETP, NCP Choices, RESEA, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 04/09/2024
WD 05-19, Chg 1 Active Workforce Innovation and Opportunity Act, Eligible Training Provider Program, Eligibility Criteria, and Performance Expectations—Update Revisions to WD 05-19 Shown in Track Changes ETP, WIOA 01/12/2021
WD 10-19, Change 4 Active Fidelity Bonding Services—Update Fidelity Bond Request Form , Fidelity Bonding Brochure , Fidelity Bonding At-a-Glance , Fidelity Bonding Poster , Revisions to WD Letter 10-19, Change 3, Shown in Track Changes ES, NCP Choices, SNAP E&T, WorkInTexas.com 03/18/2024
WD 06-14, Chg 1 Active On-the-Job Training—Update On-the-Job Training Plan , On-the-Job Training Monthly Time Report and Invoice , Revisions to WD Letter 06-14 Shown in Track Changes TANF/Choices, TWIST, WIOA, WorkInTexas.com 09/27/2021
TA 259 Active Provision of Meals and Refreshments All Programs, Fiscal - Administration 04/22/2013
TA 142 Active E-mail address for Trade Readjustment Allowances Questions TAA 02/02/2007
WD 23-23 Active Child Care Quality Funds Report and Implementation and Expenditure Plan Board Child Care Quality Expenditure & Activity Report Template , Child Care Quality Expenditure & Activity Report Desk Aid, September 2023 Child Care 10/23/2023
WD 17-07, Change 2 Active Storage and Use of Disability-Related and Medical Information—Update Revisions to WD Letter 17-07, Change 1, shown in Track Changes Equal Opportunity, ETP, WIOA 04/16/2024
WD 03-17 Active Chief Elected Official’s Membership Guide for Local Workforce Development Boards—Update Administration, WIOA 01/19/2017
WD 06-15 Active Industry-Recognized Skills Certification Initiative Texas Workforce Commission Fiscal Year 2015 Industry-Recognized Skills Certification Initiative Funding Distributions WIA 03/09/2015
WD 17-10 Active Outreach and Promotional Materials, Advertising, Sponsorships, Employee Apparel, and Award Ceremonies Charged to Grant Awards and Subawards Funded through the Texas Workforce Commission Equal Opportunity, General 05/11/2010
WD Letter 15-19, Change 1 Active Guidelines for the Provision of Incentives for Workforce Innovation and Opportunity Act Youth and Choices, including NCP Choices Participants―Update Revisions to WD Letter 15-19 Shown in Track Changes NCP Choices, TANF/Choices, WIOA, WorkInTexas.com 03/18/2024
WD 29-22, Chg 2 Active Ban of TikTok and Other Nonwork-Related Social Network Services—Update State Agencies Letter , TWC Prohibited Technologies Security Policy , Revisions to WD Letter 29-22, Change 1, Shown in Track Changes Administration 04/25/2023
AEL 01-22 Active Program Year 2021–2022 AEL Allocations, Contracted Measures, and Performance-Based Funding FY2022/PY2021 Adult Education and Literacy Allocation by Provider (Year Beginning July 1, 2021) , Program Year 2021–2022 Adult Education and Literacy Enrollment Targets , Program Year 2021–2022 Performance-Based Funding Criteria , TEAMS Activity Codes for AEL Core Grantee Enrollment Targets AEL, WIOA 01/13/2022
WD 10-07 Active Adoption of Local Workforce Development Board Policies in Open Meetings Administration 02/02/2007
WD 03-24 Active Employment Service Complaint Determination Appeals Administration, ES 04/16/2024
AEL 09-20 Active Math Assistance Call Center AEL 12/21/2020
AEL 06-14 Active Contract Amendment Process for Adult Education and Literacy Contracts Ending June 30, 2016 Budget Amendment Worksheet , AEL Contract Action Request Form AEL, TANF/Choices 12/30/2014
WD 08-22 Active Using Eligible Training Provider List for CCDF-Funded Initiatives Child Care, ETP 03/31/2022
WD 07-17, Change 1 Active Local Workforce Development Board Transportation Policies to Safeguard against the Misuse of Funds—Update Revisions to WD Letter 07-17 Shown in Track Changes Administration, Child Care, SNAP E&T, TAA, TANF/Choices, WIOA 03/18/2024
AEL 05-20 Active Modifications to Grants Awarded under TWC RFP 320-18-01, Adult Education and Literacy Service Provider Grant AEL 03/19/2020
WD 14-22, Chg 1 Active Child Care Provider Data and Board Agreements—Update Revisions to WD Letter 14-22, Change 1, Shown in Track Changes Child Care 01/13/2023
WD 80-05, Chg 1 Active Senate Bill 286: Open Meetings and Public Information Training Requirements for Elected and Appointed Public Officials and Board Responsibilities under the Open Meetings Act and Public Information Act Administration 03/19/2008
SR WFCMS-04 Change 1 Active Workforce Case Management System Questions & Answers—Update 10/30/2023
AEL 08-18, Chg 1 Active AEL Enrollment and Performance Targets—Update Targets for Program Year 2018 AEL Participants Served—Updated with Final Targets , TEAMS Funding Sources and Applicable Target Categories , Statewide Q1–Q3 and Q4 Measurable Skill Gains Targets and Subtargets , Revisions to AEL Letter 08-18 Shown in Track Changes AEL 03/04/2019
WD 53-09 Active Guidelines for Safeguarding the Issuance of Nonmonetary Incentives for Workforce Investment Act and Choices Participants TANF/Choices, WIA 12/23/2009
WD Letter 27-20, Change 1 Active Common Exit Policy―Update Revisions to WD Letter 27-20 Shown in Track Changes ES, NCP Choices, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 03/18/2024
WD 04-21, Chg 3 Active Child Care Investments Partnership Program—Update Child Care Investments Partnership Project Examples , Revisions to WD Letter 04-21, Change 2, Shown in Track Changes Child Care 04/25/2023
FDCM 02-23 Active Agency Board Agreement Policy and Procedure Uploads FDCM 03/01/2023
TA 249 Active Identity Mismatch Verification Report Identity Mismatch Verification Report Child Care, TWIST 04/02/2013