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Respond Online to Notice of Application or Request for Work Separation Information
If you received a Notice of Application for Unemployment Benefits or a Request for Work Separation Information, use our Employer Response to Notice of Application system to submit your response.
You will need:
- Applicant's Social Security Number
- Access Key printed on the upper right-hand corner of your notice
For help with responding online, see our Employer Response User Guide
.
About Responding Online
The online system asks for the same information as the notice TWC mailed you.
When you submit the response, the system displays a confirmation. Print or save the confirmation page for your records, or record the confirmation number on your notice, so you will have it if needed in an appeal.
If your TWC Account Number is different than the number on the Notice of Application for Unemployment Benefits we mailed to you, enter the correct account number in the Comments, Additional Information or Explanation field. A TWC representative will update the information on your account.
If we need additional information about your response, a TWC representative will contact you.
You may not change your response online once you receive a confirmation number. If you need to speak to us about the response, call the phone number shown on the Notice of Application for Unemployment Benefits.
If you experience difficulties using the system, mail or fax your response using the information provided on the Notice of Application for Unemployment Benefits, or call the number provided on the response.
Other Ways to Submit Your Employer Response
- Use our employer online submission portal at https://mft.twc.state.tx.us/form/UIsubmissionEMP. Upload both sides of the Notice of Application for Unemployment Benefits or the Request for Work Separation Information and all attachments.
- Call 888-876-6107. You must speak with a TWC representative and get a confirmation number. Leaving a voice message is not an adequate response. Keep the confirmation number to prove that you responded.
- Fax to 512-322-2827. Include both sides of the Notice of Application for Unemployment Benefits or the Request for Work Separation Information. Include all attachments. We use the date we receive your fax to determine if you responded on time. Keep your fax confirmation to prove you responded.
- Mail the Notice of Application for Unemployment Benefits or the Request for Work Separation Information and all attachments to the TWC address in the upper left-hand corner of the notice you received. TWC uses the postmark to determine if you responded on time.
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Frequently Asked Questions
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