Vocational Rehabilitation Services Manual (VRSM) Revision Log

Sort this table by revision date, chapter or section name to locate details of revisions. Unless otherwise indicated, all linked documents are in Microsoft Word format.

Note: The revisions in each Word document should be visible through the Track Changes feature of Microsoft Word. If you do not see the revisions when you open the document in Word, go to the Review tab at the top of the document, and select "All Markup" from the Display for Review drop-down menu.

Please email any questions about VR Services Manual content or revisions to vrsm.support@twc.state.tx.us.

REVISION DATE CHAPTER SECTION TYPE DESCRIPTION

05/03/2021

B-200: Processing Initial Contacts and Applications

B-204-1: Application Process

REVISED

Revised to clarify that staff cannot deny or delay an application and to clarify financial information for SSI/SSDI recipients

05/03/2021

C-700: Medical Services and Equipment

C-704-10: Hearing Aids

REVISED

Revised to incorporate policies and procedures previously published in VR-SFP Chapter 6 to the VRSM

05/03/2021

E-200: Summary Table of Approvals, Consultations, and Notifications

E-200: Summary Table of Approvals, Consultations, and Notifications

REVISED

Revised to include approval of medical clearance for hearing aids if evaluation is delayed; see VRSM C-704-10 for policy.

04/01/2021

A-200: Customer Rights and Legal Issues

A-208-2: Release of Customer Criminal History Records

REVISED

Revised to clarify the difference between a name-based and fingerprint-based background check. Also, to clarify when results of the background check can be released.

04/01/2021

B-100: Vocational Rehabilitation Process, Roles, and Responsibilities

B-101-7: Consultants

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

B-200: Processing Initial Contacts and Applications

B-204: Application

REVISED

Revised to clarify initial contact and application timeline.

04/01/2021

B-200: Processing Initial Contacts and Applications

B-204-1: Application Process

REVISED

Revised to include the SSA 3288 in the list of disclosure forms during the application phase.

04/01/2021

B-300: Determining Eligibility

B-300: Determining Eligibility

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

B-500: Individualized Plan for Employment

B-500: Individualized Plan for Employment

REVISED

Removes approval requirement for EOT for IPE and clarifies procedure when the customer and counselor do not agree on the contents of an IPE.

04/01/2021

B-600: Closure and Post-Employment Services

B-604-1: Disability Too Significant to Benefit from Services

REVISED

Removes requirement for VR Supervisor approval to close a case as "disability too significant."

04/01/2021

C-200: Technology Services

C-200: Technology Services

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

C-200: Technology Services

C-204-3: Phase 3—Vehicle Selection and TTI Review

REVISED

Revised to note that vehicle modification reviews under $1500 are at no cost. 

04/01/2021

C-400: Training Services

C-400 Training Services

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

C-400: Training Services

C-421: Work Experience Services

REVISED

Revised to change approval required for Work Experience exceeding 12 weeks from VR Manager to VR Supervisor.

04/01/2021

C-600: Orientation and Mobility Services

Introduction

REVISED

Added instruction explaining when counselors should seek approval exceptions to facilitate customer progress.

04/01/2021

C-700: Medical Services and Equipment

C-700: Medical Services and Equipment

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

C-800: Neurodevelopmental and Psychological Services

C-800: Neurodevelopmental and Psychological Services

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

C-1000: Employment Services

C-1007-4: On-the-Job Training

REVISED

Revised to change requirement for VR Supervisor approval to consultation with the State Office Program Specialist for Employment Re-entry, Work Experience and Proprietary Schools for VR to pay a higher percentage of reimbursement for On-the-Job Training.

04/01/2021

C-1100: Self-Employment Services

C-1100: Self-Employment Services

REVISED

Revised to update various required approvals throughout chapter and to change references from "RPS" and "RPSS" to "regional specialist assigned to self-employment." 

04/01/2021

C-1300: Transition Services for Students and Youth with Disabilities

C-1300: Transition Services for Students and Youth with Disabilities

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

C-1300: Transition Services for Students and Youth with Disabilities

C-1303-3 Students Enrolled in Private School or Homeschool Settings

ADDED

Added new section on providing services to private and homeschooled students

04/01/2021

C-1300: Transition Services for Students and Youth with Disabilities

C-1305-6: Providing Pre-Employment Transition Services

REVISED

Revised to clarify how Pre-ETS services are documented in ReHabWorks.

04/01/2021

C-1400: Supportive Goods and Services

C-1400: Supportive Goods and Services

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

D-200: Purchasing Goods and Services

D-200: Purchasing Goods and Services

REVISED

Revised to update various required approvals or consultations throughout the chapter.

04/01/2021

D-200: Purchasing Goods and Services

D-204-6 Changing a Provider on a Service Authorization

REVISED

Revised to clarify that the service provider on SAs for medical records can be changed.

04/01/2021

D-200: Purchasing Goods and Services

D-211 Setting up and Paying Providers

REVISED

Revised to clarify the process and requirements for establishing providers in ReHabWorks.

04/01/2021

D-200: Purchasing Goods and Services

D-213-8 Scheduling of Payments Greater than $5000

ADDED

Edit adds information regarding the use of payment scheduling in compliance with the Prompt Payment Act. 

04/01/2021

D-200: Purchasing Goods and Services

D-215 Service Authorizations when RHW is Not Available

REVISED

Revised to note that VR management provides direction for purchasing processes when RHW is not available. 

04/01/2021

D-500: Business Procedures for VR Staff

D-505-1: Refunds

ADDED

Added new section providing instructions for handling cash receipts/refunds.

04/01/2021

E-200 Summary Table of Approvals Consultations and Notifications

E-200 Summary Table of Approvals Consultations and Notifications

REVISED

Revised to update various required approvals or consultations throughout the document.

03/01/2021

B-300: Determining Eligibility

B-308-1: Required Assessments and Policy for Selected Conditions

REVISED

Revised to reflect changes from the new Substance Use Disorder Services policy.

03/01/2021

C-200: Technology Services

C-204: Vehicle Modification Services

NEW

New Vehicle Modification Services policy (complete replacement of existing policy)

03/01/2021

C-800: Neurodevelopmental and Psychological Services

C-806: Substance Use Disorders Services

REVISED

Revised Substance Use Disorder Services policy.

03/01/2021

E-200: Summary Table of Approvals, Consultations, and Notifications

E-200: Summary Table of Approvals, Consultations, and Notifications

REVISED

Revised approvals for vehicle modification, vehicle modification repair, driver training, and vehicle payment assistance.

02/19/2021

B-200: Processing Initial Contacts and Applications

B-204-1: Application Process

REVISED

Revised to clarify procedures when ReHabWorks is not available.

02/08/2021

A-200: Customer Rights and Legal Issues

A-210: PIN and Signature Procedures

REVISED

Revised to update guardian and representative pseudo PIN procedures.

02/08/2021

B-200: Processing Initial Contacts and Applications

B-204-1: Application Process

REVISED

Revised to include request for customer to bring documentation of customer's start date if employed at time of application

02/08/2021

B-500: Individualized Plan for Employment

B-502: IPE Process

REVISED

Revised to explain the pop-up notice in RHW at IPE that reminds staff of documents to be obtained prior to IPE.

02/08/2021

B-600: Closure and Post-Employment Services

B-600: Closure and Post-Employment Services

REVISED

Revised required documentation for start date of employment, verification of wages, verification of employment, and customer notification. 

02/08/2021

D-200: Purchasing Goods and Services

D-204-4: Replacement Service Authorizations

REVISED

Revised to note that replacement SAs must be issued within five calendar days of the day on which the original SA is canceled or closed. New SAs should be issued before ones being replaced are canceled or closed. Added instruction for staff to contact UPS if a vendor change is needed. 

02/08/2021

D-200: Purchasing Goods and Services

D-208-3: Incomplete or Inaccurate Invoices

REVISED

Revised to note that the billing statement may be used as the invoice for advanced payments and to note when to attach the RHW system generated billing cover sheet.

02/08/2021

D-300: Records Management

D-304: Transfer of Cases and Caseloads

REVISED

Revised to add VRM, VRS, or designee as the person to transfer a case to and from the management unit. 

02/08/2021

E-400: Applying Basic Living Requirements (BLR) to VR Services

E-400: Applying Basic Living Requirements (BLR) to VR Services

REVISED

Correction to delete requirement for the application of BLR to Home or Jobsite Modification evaluations.

02/08/2021

VR Glossary

VR Glossary

REVISED

Revised to add and update RSA-911 terms and definitions.

01/15/2021

A-200: Customer Rights and Legal Issues

A-202-6: Discrimination Based on Gender Expression and Identity

ADDED

Added guidance on discrimination based on gender expression.

01/15/2021

B-200: Processing Initial Contacts and Applications

B-203-2: Initial Contact Procedures

REVISED

Revised to add nondiscrimination statement and instructions on working with applicants who are homeless.

01/15/2021

B-200: Processing Initial Contacts and Applications

B-204-1: Application Process

REVISED

Revised to add details for customer identification in ReHabWorks, including preferred nickname and gender.

01/15/2021

B-200: Processing Initial Contacts and Applications

B-204-2: Customer Identification and Authorization for Employment

REVISED

Revised to add instructions on handling a customer's revised name and gender markers.

01/15/2021

B-200: Processing Initial Contacts and Applications

B-206: Opening a Case

REVISED

Revised to add instructions regarding approval for phase adjustment requests for open cases and for requests outside the current program year.

01/15/2021

B-300: Determining Eligibility

B-311-1: Residency Requirement

REVISED

Revised policy and procedure on residency requirements

01/15/2021

B-500: Individualized Plan for Employment

B-502-1: Mismatched Identification After the IPE in Reports and  Other Correspondence

ADDED

Added instructions for handling mismatched customer identification details, such as name changes.

01/15/2021

B-500: Individualized Plan for Employment

B-504-5: Planned Services

REVISED

Revised to clarify that specific rates should not be included the IPE, and to remove requirement for planned services to extend beyond six months, to align with policies in VRSM B-300: Determining Eligibility.

01/15/2021

C-100: Counseling and Guidance

C-105-4: Counseling and Guidance Based on Gender Expression and Identity

ADDED

Added guidance on providing nondiscriminatory counseling and guidance services based on a customer's gender expression.

01/15/2021

C-200: Technology Services

Introduction

REVISED

Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.

01/15/2021

C-300: Communication Services

C-302: Typical Services

REVISED

Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.

01/15/2021

C-400: Training Services

C-404: VR Counselor Responsibilities

REVISED

Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.

01/15/2021

C-400: Training Services

C-410-2: Pell Grant

REVISED

Revised to note that there are no exceptions to the use of Pell Grant funds.

01/15/2021

C-400: Training Services

C-411-2: Supplemental Security Income and Social Security Disability Income Recipients

REVISED

Revised to add exemption from required participation in the cost of training services for independent or proprietary training institutions if there is no comparable public training institute.

01/15/2021

C-400: Training Services

C-413-1: Out-of-State Training at a Proprietary Institution

REVISED

Revised to delete sentence as it is duplicative to the last bullet referring staff to the section above for procedures on amount paid to institution. 

01/15/2021

C-400: Training Services

C-417-2: Room and Board Payments and Prorating

REVISED

Revised to clarify that room and board should be issued on one SA for the entire grading period.

01/15/2021

C-700: Medical Services and Equipment

C-701: Professional Medical Services

REVISED

Revised to clarify circumstances when field office staff must coordinate medical services, and when the Medical Services Coordinator must organize the customer's medical services.

01/15/2021

C-700: Medical Services and Equipment

C-703-36: Eye Surgery and Treatment for Eye Conditions

REVISED

Revised to update situations requiring state ophthalmological consultant review and to clarify eye prescription, eye injection, and corneal transplant procedures.

01/15/2021

C-800: Neurodevelopmental and Psychological Services

C-803-4: Social Skills

REVISED

Revised to clarify that social skills is a plan, not an assessment.

01/15/2021

C-1400: Supportive Goods and Services

Introduction

REVISED

Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.

01/15/2021

C-1400: Supportive Goods and Services

C-1402: Transportation Services

REVISED

Revised to clarify that SAs for recurring transportation payments should be issued monthly or for the duration of the service and be paid weekly.

01/15/2021

D-200: Purchasing Goods and Services

D-203-3: Comparable Services and Benefits

REVISED

Revised to add instructions on documenting arranged service records in RHW when substantial or supportive goods and services are arranged by a comparable benefit.

01/15/2021

D-200: Purchasing Goods and Services

D-203-4: Customer Participation in the Cost of Services

REVISED

Revised to clarify BLR requirements.

01/15/2021

D-200: Purchasing Goods and Services

D-204: The Purchasing Process

REVISED

Revised to clarify backdated, replacement, and ATF case note documentation. Also clarified language for goods and services regarding backdated SA.

01/15/2021

D-200: Purchasing Goods and Services

D-205: Purchasing Threshold Requirements

REVISED

Revised to clarify when competitive bids are needed for tuition and required fees for training at an out of state or private training institution. Also clarifies purchases exempted from purchasing threshold requirements.

01/15/2021

D-200: Purchasing Goods and Services

D-209-1: Noncompetitive Purchases

REVISED

Revised to align language with policy in D-205-3: Competitive Bids.

01/15/2021

D-200: Purchasing Goods and Services

D-212: Creating the Service Authorization

REVISED

Revised to provide instructions on documenting customer identification preference in service authorizations.

01/15/2021

E-200: Summary Table of Approvals, Consultations, and Notifications

E-200: Summary Table of Approvals, Consultations, and Notifications

REVISED

Revised to add new approval for requests for phase adjustment for open cases and for closed cases outside of the program year. Also revised eye injection service requiring approval.

01/15/2021

E-300: Case Note Requirements

E-300: Case Note Requirements

REVISED

Revised to clarify backdated, replacement, and ATF case note documentation.

01/15/2021

VR Glossary

VR Glossary

REVISED

Revised to add "Homeless"

10/01/2020

A-200: Customer Rights and Legal Issues

A-200: Customer Rights and Legal Issues

REVISED

Revised to note that information about CAP must be provided to customers who are potentially eligible when they complete the VR1820.

10/01/2020

A-200: Customer Rights and Legal Issues

A-214: Harm to Self and Others

ADDED

New section provides guidance and procedures for staff to use when a customer is a harm to themselves and/or others.

10/01/2020

A-500: Measurable Skill Gains

A-500: Measurable Skill Gains

REVISED

Revised to expand information about documentation of MSGs and staff responsibilities.

10/01/2020

A-600: Credential Attainment

A-604: Documenting Credential Attainment

REVISED

Revised to add more information about documentation of credential attainment and staff responsibilities. 

10/01/2020

B-100: Vocational Rehabilitation Process, Roles, and Responsibilities

B-101-7: Consultants

REVISED

Revised to include content for Eye Medical policy and procedures.

10/01/2020

B-300: Determining Eligibility

Introduction

REVISED

Added language from CFR on non-discrimination in eligibility.

10/01/2020

B-300: Determining Eligibility

B-308: Assessments

REVISED

Revised to include content for Eye Medical policy and procedures.

10/01/2020

B-300: Determining Eligibility

B-309-4: Designating the Level of Significance in RHW

REVISED

Revised to align documentation language with E 300: Case Note Requirements. 

10/01/2020

B-300: Determining Eligibility

B-311: Other Eligibility Considerations

REVISED

Revised to add language from CFR on non-discrimination in eligibility.

10/01/2020

B-500: Individualized Plan for Employment

B-504-5: Planned Services

REVISED

Revised to add reference to new form, VR3109, Eye Surgery and Treatment Recommendations.

10/01/2020

B-600: Closure and Post-Employment Services

B-603-3: More Than One Employment in the 90-Day Period

REVISED

Revised to clarify if there is a provider placement, they can bill for benchmark C as per VR-SFP; however, if there is a gap of 8 or more weeks, the 90-day period will start over for VR successful closure.

10/01/2020

C-300: Communication Services

C-305: Interpreter Services for Deaf and Hard of Hearing Customers

REVISED

Revised to clarify Interpreter Certifications, rates and guidelines for CSSA, and purchasing processes.

10/01/2020

C-300: Communication Services

C-309: Reader Services

REVISED

Revised to clarify procedures for purchasing reader services for students in an academic setting.

10/01/2020

C-300: Communication Services

C-310: Communication Access Realtime Translation (CART)

ADDED

New section added to provide policy on the provision of CART services.

10/01/2020

C-400: Training Services

C-405-1: Required Documents

REVISED

Revised to align language with VRSM A-500 and A-600 and provided links to these chapters.

10/01/2020

C-700: Medical Services and Equipment

C-700: Medical Services and Equipment

REVISED

Revised to add policy and procedures for Eye Medical Services.

10/01/2020

C-700: Medical Services and Equipment

C-703-36: Eye Surgery and Treatment for Eye Conditions

ADDED

New section added for Eye Medical policy and procedures.

10/01/2020

C-800: Neurodevelopmental and Psychological Services

C-804-2: Psychological Services Limits

REVISED

Revised to clarify approval requirements for psychological services.

10/01/2020

D-200: Purchasing Goods and Services

D-204-5: No Show Payment

REVISED

Revised to remove no show payments for communication access services.

10/01/2020

D-200: Purchasing Goods and Services

D-204-7: Cancellation Upon Arrival

ADDED

New section added allowing for payment of cancellations upon arrival for communication access providers under certain circumstances.

10/01/2020

D-200: Purchasing Goods and Services

D-209-3: Contracted Goods and Services

REVISED

Revised to update the Contracted Goods and Services delivery process.

10/01/2020

D-200: Purchasing Goods and Services

D-210-4: Completing VR3472, Contracted Service Modification Request

REVISED

Revised to add the Director of the Vocational Rehabilitation Division may delegate signature authority for approval of the VR3472. 

10/01/2020

D-300: Records Management

D-304-2: Transfer of Open Cases

REVISED

Revised to allow a VR Supervisor to verify case transfer through a RHW case note; to require case transfer coordination between two VR Supervisors in a single MU; and to allow the USC to complete the review and transfer process to transfer cases to another management unit.

10/01/2020

D-300: Records Management

D-307: Processing Closed Case Files

REVISED

Revised to update information on file location status in RHW.

10/01/2020

E-200: Summary Table of Approvals, Consultations, and Notifications

E-200: Summary Table of Approvals, Consultations, and Notifications

REVISED

Revised to update required approvals for various services.

09/01/2020

A-200: Customer Rights and Legal Issues

A-200: Customer Rights and Legal Issues

REVISED

Revised to add information on alternatives to handwritten signatures and new section A-210-5: Signature Procedures, and to update information on PINs.

09/01/2020

B-200: Processing Initial Contacts and Applications

B-204-1: Application Process

REVISED

Revised to add a reference to A-210 for signatures.

09/01/2020

B-200: Processing Initial Contacts and Applications

B-204-2: Customer Identification and Authorization for Employment

REVISED

Revised to allow customers to provide identification and employment authorization documents in person, by mail, or remotely.

09/01/2020

B-600: Closure and Post-Employment Services

B-605: Customer Notification

REVISED

Revised to remove the certified letter requirement.

09/01/2020

C-200: Technology Services

C-202-3: Prerequisites for Evaluation and Training

REVISED

Revised to remove typing and contracted braille reading prerequisites for ATU evaluation and training.

09/01/2020

C-200: Technology Services

C-204-2: Purchasing a Vehicle for Modification or a Modified Vehicle

REVISED

Revised procedure for purchasing to allow remote services.

09/01/2020

C-400: Training Services

C-419: Work Readiness Services

REVISED

Revised to clarify when Work Readiness Services and related meetings can be conducted remotely.

09/01/2020

C-400: Training Services

C-419-3: Vocational Adjustment Training

REVISED

Revised to list the new VAT service, Exploring Post-Secondary Education and Training (see VR-SFP 13.17), and to note that certain planning meetings may be conducted remotely.

09/01/2020

C-400: Training Services

C-421: Work Experience Services

REVISED

Revised to clarify under what circumstances Work Experiences Services can be conducted remotely.

09/01/2020

C-400: Training Services

C-422: Project SEARCH

REVISED

Revised to add that a customer must work in a position for at least 30 cumulative calendar days before achieving Benchmark C after accepting a new position.

09/01/2020

C-400: Training Services

C-424-5: Customer Referral Process

REVISED

Revised the process for referring customers to Vocational Rehabilitation Teachers, and updated to allow the referrals to be completed in-person as well as remotely.

09/01/2020

C-700: Medical Services and Equipment

C-701-10: Telehealth for Medical Services

ADDED

Added new section directing staff to new policy on telehealth options.

09/01/2020

C-800: Neurodevelopmental and Psychological Services

C-800: Neurodevelopmental and Psychological Services

REVISED

Revised to add new sections directing staff to new policy on telehealth services.

09/01/2020

C-800: Neurodevelopmental and Psychological Services

C-805-2: Wellness Recovery Action Plan Service Delivery

REVISED

Revised to note that WRAP services can be provided remotely under certain circumstances.

09/01/2020

C-1000: Employment Services

C-1007: Job Placement Services

REVISED

Revised to add remote service delivery options, and to add that a customer must work in a position for at least 30 cumulative days before achieving Benchmark C after accepting a new position.

09/01/2020

C-1200: Supported Employment Services

C-1206: Benchmarks

REVISED

Revised to add remote service delivery options.

09/01/2020

C-1400: Supportive Goods and Services

C-1407-3: Purchasing and Documenting Tools or Equipment

REVISED

Revised to add reference to A-210 for signatures. 

09/01/2020

D-200: Purchasing Goods and Services

D-200: Purchasing Goods and Services

REVISED

Revised to note that service authorizations may be signed digitally; also added link to step by step instructions.

09/01/2020

D-200: Purchasing Goods and Services

D-208: Invoices

REVISED

Added link to Advise TX IO Purchasing Guide.

09/01/2020

D-200: Purchasing Goods and Services

D-210-4: Completing VR3472 Contracted Service Modification Request

REVISED

Revised requirements for completing VR3472, Contracted Service Modification Request.

09/01/2020

D-200: Purchasing Goods and Services

D-221: Telehealth Options

ADDED

Added new section on telehealth options for some VR services.

09/01/2020

D-300: Records Management

D-303-1: Two-Sided or Six-Sided Case Files

REVISED

Revised to add digital signature option.

08/21/2020 C-1400: Supportive Goods and Services C-1405-4: Child Care Payment Guidelines REVISED Revised to update reference to maximum child care rates effective October 1, 2019.
08/06/2020 D-200: Purchasing Goods and Services D-214: Contractor Performance Issues REVISED Revised to correct referenced forms and deleted incorrect references.
07/01/2020 C-400: Training Services C-400: Training Services REVISED Revised to update maximum payment rates for college/university/institution training.
06/29/2020 A-200: Customer Rights and Legal Issues A-200: Customer Rights and Legal Issues REVISED Revised A-202 and A-204 to note that case note documentation is required when informing customers about the appeals process.
06/29/2020 A-200: Customer Rights and Legal Issues A-202-3: Allegations of Abuse Neglect or Exploitation REVISED Revised to add procedures for staff to use when a customer is abused.
06/29/2020 A-400: Business Services A-406-5: Job Readiness REVISED Revised to add a cross reference to E-300: Case Note Requirements for more information on what needs to be documented in the Job Ready case note.
06/29/2020 B-100: B-100: Vocational Rehabilitation Process, Roles, and Responsibilities B-104-3: Ethical Standards DELETED Deleted from this chapter and moved to new chapter D-500: Business Procedures for VR Staff as section D-501: Ethics Policy.
06/29/2020 B-200: Processing Initial Contacts and Applications B-200: Processing Initial Contacts and Applications REVISED Revised to note that documentation is required when informing customers about the appeals process.
06/29/2020 B-200: Processing Initial Contacts and Applications B-203-4: Adjusting the Phase of an Initial Contact with Case Assignment to Initial Contact without Case Assignment REVISED Revised for RHW Summer Release to add a section on phase adjusting a case from initial contact with case assignment to initial contact without case assignment.
06/29/2020 B-200: Processing Initial Contacts and Applications B-204: Application REVISED Defined "Fast Track" and added procedure.
06/29/2020 B-200: Processing Initial Contacts and Applications B-206: Opening a Case REVISED Revised to conform to RHW summer release changes. Phase adjustments can occur within the program year, not just quarter and a new phase adjustment option allows for cases closed before case assignment
06/29/2020 B-300: Determining Eligibility B-300: Determining Eligibility REVISED Revised to note that case note documentation is required when informing customers about the appeals process.
06/29/2020 B-300: Determining Eligibility B-309: Establishing the Level of Significance REVISED Revised to clarify that cases labeled "significant" or "most significant" that are in active services for less than six months are not required to be changed to "not significant."
06/29/2020 B-500: Individualized Plan for Employment B-500: Individualized Plan for Employment REVISED Revised to note that case note documentation is required when informing customers about the appeals process.
06/29/2020 B-600: Closure and Post-Employment Services B-600: Closure and Post-Employment Services REVISED Revised B-604 and B-605 to note that case note documentation is required when informing customers about the appeals process.
06/29/2020 B-600: Closure and Post-Employment Services B-602: Reasons for Closures REVISED Revised to add "Complete Pre-ETS Services, Not Pursuing VR Application" as a reason for closure.
06/29/2020 B-600: Closure and Post-Employment Services B-607: Post-Employment Services REVISED Added procedure instructing staff when "Fast Track" can be used and provides a link to VRSM B-204 Application.
06/29/2020 C-200: Technology Services C-204-2: Purchasing a Vehicle for Modification or a Modified Vehicle REVISED Revised to note that a review by the State Office Transition team is required when considering a vehicle modification for a student with a disability.
06/29/2020 C-400: Training Services C-424-5: Customer Referral Process REVISED Revised the referral process for VR Teacher services.
06/29/2020 C-1000: Employment Services C-1000: Employment Services REVISED Edited to remove permanent, not temporary or seasonal, and to add seasonal, temp-to-hire, and PRN as acceptable if considered for continued employment. Added reference to VR-SFP for provider placements in seasonal positions.
06/29/2020 C-1000: Employment Services C-1007-4: On-the-Job Training REVISED Deleted sentence that was a carryover from the former Blind Services Division policy manual that was longer accurate. 
06/29/2020 C-1300: Transition Services for Students and Youth with Disabilities C-1300: Transition Services for Students and Youth with Disabilities REVISED Multiple sections revised to clarify which VR services can be purchased with Pre-ETS funds.
06/29/2020 C-1300: Transition Services for Students and Youth with Disabilities C-1305-14: Dual Credit Courses REVISED Changed approval from VR Manager to VR Supervisor for consistency with less than full-time approvals.
06/29/2020 C-1300: Transition Services for Students and Youth with Disabilities C-1308: Case Note Documentation DELETED Section deleted
06/29/2020 C-1400: Supportive Goods and Services C-1402: Transportation Services REVISED Revised to clarify that calculations are required in a case note; VR manager approval is documented only when approval is required; and to remove multiple lines are used in a SA.
06/29/2020 D-200: Purchasing Goods and Services D-203-4: Customer Participation REVISED Revised to clarify that VR services that directly support Pre-ETS, such as transportation, maintenance, and personal assistant services are exempt from the customer's cost participation.
06/29/2020 D-200: Purchasing Goods and Services D-211: Setting Up and Paying Providers REVISED Updates the process and provides more guidance to staff.
06/29/2020 D-500: Business Procedures for VR Staff D-500: Business Procedures for VR Staff ADDED New chapter added to incorporate procedures formerly documented in the now retired DARS Business Procedures Manual.
06/29/2020 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications REVISED Removed note that is no longer a functionality, edited phase adjustment, and added dual credit courses below full time. 
06/29/2020 E-300: Case Note Requirements E-300: Case Note Requirements REVISED Revised to note that case note documentation is required when informing customers about the appeals process. Also revised to note VR Supervisor approval and not VR Manager consultation is required for phase adjustments and changed staff use to VR Counselor Only to align with policy. Also added what needs to be documented in a Job Ready case note. 
06/29/2020 E-400: Applying Basic Living Requirements (BLR) to VR Services E-400: Applying Basic Living Requirements (BLR) to VR Services REVISED Revised to clarify that BLR does not apply to VR services that directly support Pre-ETS, such as transportation, maintenance, and personal assistant services.
04/01/2020 A-200: Customer Rights and Legal Issues A-202-5: Customers Requesting Amendments to Their Records REVISED Revised to move content from the Business Procedures Manual section 20.6 Consumers Requesting Amendments to Their Records to VRSM A-202-5.
04/01/2020 A-200: Customer Rights and Legal Issues A-207-2: Obtaining Customer Information REVISED Revised to move content from the Business Procedures Manual section 20.5, Consumer Releases to Obtain Records from Other Agencies to VRSM A-207-2.
04/01/2020 B-300: Determining Eligibility B-310-3: Trial Work Experience REVISED Revised to clarify that Paid Work Experience purchased from the Local Workforce Development Boards cannot be used for Trial Work Experience.
04/01/2020 B-400: Completing the Comprehensive Assessment B-402-1: Comprehensive Assessment Case Notes REVISED Revised to clarify documentation of best value.
04/01/2020 B-500: Individualized Plan for Employment B-505-2: IPE Amendment REVISED Revised to clarify documentation of best value.
04/01/2020 C-400: Training Services C-421: Work Experience REVISED Revised to align VRSM policy with policy in the VR-SFP for Work Experience.
04/01/2020 C-1300: Transition Services for Students and Youth with Disabilities C-1305-9: Group Skills Training with More Than One Management Unit and/or Region REVISED Revised to state that the counselor must hold a staff meeting with the other unit/region.
04/01/2020 C-1400: Supportive Goods and Services C-1401-7: Processing Maintenance Payments REVISED Revised to add specification levels for maintenance payments.
04/01/2020 C-1400: Supportive Goods and Services C-1402: Transportation Services REVISED Revised to replace Transportation Services policy and procedures.
04/01/2020 C-1400: Supportive Goods and Services C-1407-3: Purchasing and Documenting Tools or Equipment REVISED Revised to add purchasing thresholds for tools or equipment.
04/01/2020 D-200: Purchasing Goods and Services D-207-5: Customer Warrants Mailed to the VR Office ADDED Added new policy and procedures for handling customer warrants mailed to the VR office.
04/01/2020 D-200: Purchasing Goods and Services D-210-7: Noncontract Purchases from Contract Providers REVISED Removed procedure that is no longer a function in ReHabWorks.
04/01/2020 VR Glossary VR Glossary REVISED Revised to add definitions from the ReHabWorks Users Guide.
04/01/2020 E-200: Summary Table of Approvals Consultations and Notifications E-200: Summary Table of Approvals Consultations and Notifications REVISED Revised to add new approvals under Transportation Services and approval thresholds for tools or equipment.
04/01/2020 E-300: Case Note Requirements E-300: Case Note Requirements REVISED Revised to include the documentation of best value and to clarify the counseling and guidance case note.
03/02/2020 A-200: Customer Rights and Legal Issues A-208-2: Release of Customer Criminal History Records REVISED Added instructions on releasing criminal history record information (CHRI).
03/02/2020 B-500: Individualized Plan for Employment B-505: Joint Annual Review and IPE Amendments REVISED Updated to align with E-300 and to clarify what needs to be updated in RHW during JAR and IPE amendments for MSGs and credentials.
03/02/2020 C-700: Medical Services and Equipment C-704-5: Procedures for Purchasing Contracted Medical Assistive Devices, Excluding Hearing Aids REVISED Added BiPAP and CPAP to list of contracted medical assistive devices.
02/24/2020 C-100: Counseling and Guidance C-105: Essential Aspects of Counseling and Guidance REVISED Restored to chapter after accidental deletion on February 3, 2020.
02/03/2020 B-300: Determining Eligibility B-309-3: Required Level of Significance for Certain Cases REVISED Revised to clarify that all customers who require extended services must have their cases designated in RHW as "most significant disability" for the life of the case.
02/03/2020 B-500: Individualized Plan for Employment B-504: Content of the IPE REVISED Revised to add secondary and post-secondary education to the IPE.
02/03/2020 B-600: Closure and Post-Employment Services B-603: Successful Closures REVISED Revised to add Employment Outcome Types table and information on entering wage and verification data in RHW.
02/03/2020 C-100: Counseling and Guidance C-102: Individualized Plan for Employment Requirement REVISED Updated to require C&G case note at the time of IPE completion.
02/03/2020 E-300: Case Notes Requirements E-300: Case Notes Requirements REVISED Updated to require C&G case note at the time of IPE completion.
01/31/2020 A-200: Customer Rights and Legal Issues A-202-3: Allegations of Abuse, Neglect, or Exploitation and A-202-4: Allegations of Fraud or Employee Misconduct REVISED Restored to chapter following the content reorganization on 01/15/2020.
01/31/2020 A-200: Customer Rights and Legal Issues A-212: Voter Registration REVISED Moved from A-208 to A-212 following the content reorganization on 01/15/2020.
01/31/2020 A-200: Customer Rights and Legal Issues A-213: Incident Reporting and Documentation REVISED Moved from A-207 to A-213 following the content reorganization on 01/15/2020.
01/15/2020 A-200: Customer Rights and Legal Issues A-200: Customer Rights and Legal Issues ADDED Reorganized content of entire chapter, and moved contents of other chapters to this chapter, with no substantial changes except for clarification of information on litigation.
01/15/2020 A-200: Customer Rights and Legal Issues A-200: Customer Rights and Legal Issues DELETED Document retired and replaced with new reorganized version.
01/15/2020 A-500: Measurable Skill Gains A-500: Measurable Skill Gains REVISED Clarified content related to 18+ participants and documentation requirements.
01/15/2020 B-200: Processing Initial Contacts and Applications B-204: Application REVISED Relocated content on signatures and PINs to A-200: Customer Rights and Legal Issues.
01/15/2020 B-300: Determining Eligibility B-308: Assessments REVISED Added information about fractures.
01/15/2020 C-400: Training Services C-422: Project SEARCH ADDED Added new section on Measurable Skill Gains related to Project SEARCH.
01/15/2020 C-700: Medical Services and Equipment C-703-33: Fractures ADDED Added section on fractures.
01/15/2020 C-700: Medical Services and Equipment C-704-10: Hearing Aids REVISED Clarified requirements for use of insurance or other comparable benefits when customer is over BLR.
01/15/2020 C-1000: Employment Services C-1007-3: Job Skills Training ADDED Added new content regarding Extended Services for Youth with Disabilities.
01/15/2020 C-1200: Supported Employment Services C-1200: Supported Employment Services REVISED Revised to...
01/15/2020 C-1300: Transition Services for Students and Youth with Disabilities C-1302-4: Local Education Agency, 18+ Programs ADDED Added new content related to 18+ programs and documentation of Measurable Skill Gains.
01/15/2020 C-1300: Transition Services for Students and Youth with Disabilities C-1306-3: Explore STEM! REVISED Added content regarding the use of new referral form VR1828, Referral Form to Explore STEM!
01/15/2020 C-1400: Supportive Goods and Services C-1408: Wage Services for Work Experience ADDED Added new content regarding wage services for work experience.
01/15/2020 D-200: Purchasing Goods and Services D-203-4: Customer Participation in the Cost of Services REVISED Clarified required use of comparable benefits for hearing aids and required approvals for exceptions.
01/15/2020 D-200: Purchasing Goods and Services D-203-7: Service Category Codes REVISED Added content regarding the requirement to use the correct service category code.
01/15/2020 D-200: Purchasing Goods and Services D-205-3: Competitive Bids REVISED Clarified documentation related to "get bids" requirements for purchasing through private or out of state training institutions.
01/15/2020 D-200: Purchasing Goods and Services D-206-2: Payee Restrictions REVISED Added definition of "family member."
01/15/2020 D-200: Purchasing Goods and Services D-206-4: Taxes ADDED Added new section regarding payment of sales taxes.
01/15/2020 D-200: Purchasing Goods and Services D-210-3: Exceptions to Hospital Contracts REVISED Corrected process and procedure instructions for hospital contract exceptions.
01/15/2020 D-300: Records Management D-306: Open Records Requests REVISED Relocated section to A-209-15: Records Requests Received from TWC Open Records.
01/15/2020 D-400: Quality Assurance and Continuous Quality Improvement D-404: Internal Controls ADDED Added new section on internal controls
01/15/2020 E-200: Summary Table of Approvals Consultations and Notifications E-200: Summary Table of Approvals Consultations and Notifications REVISED Added new policy reference regarding fractures.
10/29/2019 VR Glossary VR Glossary REVISED Added definitions of: Service Category Codes, Acquired Brain Injury, Employment Supports for Brain Injury (ESBI), Cognitive Rehabilitation Therapy (CRT), Interdisciplinary Team (IDT), Youth with a Disability, and English Language Learner (related to recent Babel Notice guidance memo).
10/09/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications REVISED Updated RHW Purchase Approval Category for AT purchases with a cost of $9,000 or more, and removed a service-specific approval that is no longer required per policy.
10/01/2019 A-200: Customer Rights and Legal Issues A-205: Subrogation REVISED Relocated policies and procedures from the VR Business Procedures Manual and VR3500 instruction sheet.
10/01/2019 A-600: Credential Attainment A-600: Credential Attainment ADDED Added new chapter on credential attainment.
10/01/2019 B-100: Vocational Rehabilitation Process, Roles, and Responsibilities B-102-1: Legal Authorization for Informed Choice REVISED Added new section containing federal regulations for staff reference, so they may provide information about informed choice to VR customers throughout the VR process.
10/01/2019 B-200: Processing Initial Contacts and Applications B-204: Application REVISED Removed content regarding the timeline for the completion of a diagnostic interview.
10/01/2019 B-600: Closure and Post-Employment Services B-603-1: B-603-1: Verifying Employment for Closure REVISED Revised to clarify that verification of employment must be completed on the same day that the case is closed in RHW.
10/01/2019 C-200: Technology Services C-200: Technology Services REVISED Revised to clarify and reflect changes in the procedure for purchasing and providing technology services.
10/01/2019 C-400: Training Services C-417: Room and Board Services REVISED Revised to clarify the process and procedure for the purchase of room and board services.
10/01/2019 C-700: Medical Services and Equipment C-701-2: Medical Services Required Review and Approvals Policy REVISED Added new content for State Physical Medicine and Rehabilitation Consultant and State Neuropsychological Consultant to support ESBI.
10/01/2019 C-700: Medical Services and Equipment C-703-33: Post-Acute Brain Injury Rehabilitation REVISED Deleted section on Post-Acute Brain Injury (PABI) Rehabilitation, which has been replaced with ESBI (see C-705).
10/01/2019 C-700: Medical Services and Equipment C-704-4: Required Review before Purchase REVISED Revised to reflect changes in the review process for durable medical equipment and the role of the assistive technology specialist (ATS).
10/01/2019 C-700: Medical Services and Equipment C-705: Employment Supports for Brain Injury Overview REVISED Added new policy on Employment Supports for Brain Injury (ESBI), a service for customers with brain injuries. This service replaces PABI services.
10/01/2019 C-1000: Employment Services C-1008: Employment Assistance Specialist Services REVISED Revised to add details on Basic Consultations and specification levels for creating service records for EAS services.
10/01/2019 C-1100: Self-Employment Services C-1102-11: Self-Employment Goods and Services REVISED Revised to require VR Manager approval for business rent payments that are over $300.
10/01/2019 C-1200: Supported Employment Services C-1200: Supported Employment Services REVISED Revised entire chapter to update and clarify policies and procedures.
10/01/2019 C-1300: Transition Services for Students and Youth with Disabilities C-1300: Transition Services for Students and Youth with Disabilities REVISED Revised to use terminology from federal regulations; clarified required casefile documentation; added content on Group Skills Training and the Advise TX and Explore STEM programs.
10/01/2019 D-200: Purchasing Goods and Services D-205: Purchasing Threshold Requirements REVISED Clarifies when exceptions to threshold requirements apply, and when and how to apply requirements to multicustomer SAs.
10/01/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications ADDED Document replaced due to significant revisions required to align content with VRSM policies and procedures and to update RHW Purchase Approval Categories column data.
10/01/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications DELETED Document retired and replaced with new version that aligns with VRSM policies and procedures and updates RHW Purchase Approval Categories column data.
10/01/2019 E-300: Case Notes Requirements E-300: Case Notes Requirements REVISED Updated requirements for documentation of approvals, diagnostic interviews, and pre-purchasing reviews.
10/01/2019 E-500: TWC-VR Acronyms List E-500: TWC-VR Acronyms List ADDED Added new resource for VR staff.
09/17/2019 C-400: Training Services C-417-2: Creating a Service Authorization for Room and Board REVISED Added ReHabWorks specification levels for room and board service authorizations at various types of training institutions.
07/29/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications REVISED Updated required RHW approval category for Vehicles subsection from 'VR Manager Approval with Consultation' to 'Vehicle Mod $2500-$8999.99' or 'VR Manager Approval,' as appropriate.
07/01/2019 A-200: Customer Rights and Legal Issues A-208: Voter Registration REVISED Updated to clarify that policy did not require staff to offer voter registration services to VR customers from September 1, 2016 – May 11, 2018.
07/01/2019 A-500: Measurable Skills Gains A-500: Measurable Skill Gains ADDED Added new chapter on Measurable Skill Gains (MSG) as a federal performance indicator.
07/01/2019 B-200: Processing Initial Contacts and Applications B-203: Initial Contact REVISED Updated to clarify that potentially eligible students must be assigned to a VR counselor as a point of contact; also clarifies when and how to close a case in initial contact; and defines "good faith effort."
07/01/2019 B-200: Processing Initial Contacts and Applications B-204-7: PIN Procedures REVISED Updated to clarify that a pseudo PIN may be used when a customer is not available to enter their PIN.
07/01/2019 B-500: Individualized Plan for Employment B-500: Individualized Plan for Employment REVISED Updated to replace the term "supplemental services" with "supportive goods and services" and to clarify frequency of contact requirements.
07/01/2019 B-600: Closure and Post-Employment Services B-602: Reasons for Closures REVISED Updated to replace "Reasons for Closures" table to align with current RHW functionality and reporting requirements.
07/01/2019 B-600: Closure and Post-Employment Services B-605: Customer Notification REVISED Updated to clarify when a certified letter is required.
07/01/2019 C-100: Counseling and Guidance C-100: Counseling and Guidance REVISED Updated to add instruction to frequency of Counseling and Guidance that must be included on the IPE.
07/01/2019 C-400: Training Services C-400: Training Services REVISED Updated to add new policies and procedures for the purchase of training services at Colleges, Universities, Technical, and Proprietary Institutions.
07/01/2019 C-1300: Transition Services for Students and Youth with Disabilities C-1300: Transition Services for Students and Youth with Disabilities REVISED Updated to add case note requirements for potentially eligible students, to clarify requirements for Pre-ETS, and to add new sections on Paid Work Experience and Purchasing Dual Credit Courses.
07/01/2019 C-1400: Supportive Goods and Services C-1400: Supportive Goods and Services REVISED Updated for consistent use of the term "supportive services" instead of "supplemental services."
07/01/2019 D-200: Purchasing Goods and Services D-208: Invoices REVISED Updated to clarify the use of the RHW coversheet for processing payments.
07/01/2019 D-200: Purchasing Goods and Services D-212: Creating the Service Authorization REVISED Updated the process and procedure for prorating service authorizations for tution and fees payments.
07/01/2019 D-200: Purchasing Goods and Services D-213-6: Food Purchased for Customer Training REVISED Transferred the policy on food purchased for Group Skills Training from C-1305-11 to D-213-6 and updated the content to apply to all customers.
07/01/2019 D-300: Records Management D-300: Records Management REVISED Updated to add paper case file requirements for potentially eligible students and moved policy on transferring a transition services case from C-1308 to D-304-2.
07/01/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications ADDED Document replaced due to significant revisions and addition of a new RHW approval categories column.
07/01/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications DELETED Document retired and replaced with new version that aligns with RHW approval processes and procedures; also added RHW approval categories column.
07/01/2019 VR Glossary VR Glossary REVISED Added definition of "supportive goods and services."
06/04/2019 C-800: Neurodevelopmental and Psychological Services C-803-5: Challenging Behavior Services TECHNICAL Updated to elevate heading level of subsection C-803-5: Challenging Behavior Services and revise numbering in the remainder of section C-803.
06/03/2019 A-200: Customer Rights and Legal Issues A-206-4: Release of Customer Records and Information REVISED Updated to clarify procedures for filing criminal history records through reference to policy in section B-405-4.
06/03/2019 B-400: Completing the Comprehensive Assessment B-405-1: Obtaining and Maintaining Computerized Criminal History Check Results REVISED Updated to correct reference from record storage to record release.
06/03/2019 B-500: Individualized Plan for Employment B-505-3: Amending the IPE for Post-Employment Services REVISED Updated to remove duplicated content and reference policy in B-607.
06/03/2019 B-600: Closure and Post-Employment Services B-607: Post-Employment Services REVISED Updated to correct timeline for opening a case for post-employment services.
06/03/2019 C-400: Training Services C-419: Work Readiness Services REVISED Updated to clarify that service is available for both Pre-ETS and general VR customers, and to add references to premiums.
06/03/2019 C-400: Training Services C-421: Work Experience Services REVISED Updated to note that unexpired employment authorization documents are required to participate in work experience, and to add links to associated content in the VR-SFP.
06/03/2019 C-600: Orientation and Mobility Services C-600: Orientation and Mobility Services REVISED Updated to clarify procedures for delivering O&M services.
06/03/2019 C-700: Medical Services and Equipment C-703-34: Diabetes Self-Management Services REVISED Updated to clarify procedures for delivering diabetes self-management services.
06/03/2019 C-700: Medical Services and Equipment C-704-11: Cochlear Implant and Bone Anchored Hearing Aid Processor Replacement REVISED Updated to correctly note to staff that a consultation is needed before the purchase of any replacement processor.
06/03/2019 C-1000: Employment Services C-1007: Job Placement Services REVISED Updated to clarify when a service authorization must be issued and paid, and to add links to associated content in the VR-SFP.
06/03/2019 C-1200: Supported Employment Services C-1200: Supported Employment Services REVISED Updated to align with policy changes and form replacements in VR-SFP Chapter 18: Supported Employment Services and to add a reference to policy in section C-1300.
06/03/2019 D-200: Purchasing Goods and Services D-208-2: Elements of an Invoice REVISED Updated to clarify level of detail required for the description of goods or services on an invoice.
06/03/2019 E-300: Case Notes Requirements E-300: Case Notes Requirements REVISED Updated to add requirements for each ReHabWorks case note title, including which staff may use each title, and to add associated references to VRSM policy.
05/01/2019 C-700: Medical Services C-701-2: Medical Services Required Review and Approvals Policy REVISED Updated to clarify that LMC review is not required for all services listed in C-703: Policies for Services, Procedures, and Programs with Special Requirements.
05/01/2019 C-1300: Transition Services for Students and Youth with Disabilities C-1306-1: Student Participation in the Cost of Training Seminars and GSTs REVISED Updated to clarify that students will be asked to participate in the cost of transportation associated with training, if they exceed the BLR amount.
05/01/2019 C-1500: Business Enterprises of Texas C-1500: Business Enterprises of Texas REVISED Updated to remove references to transferring cases to CCRC, which is no longer required.
04/01/2019 A-100: Introduction to Vocational Rehabilitation A-100: Introduction to Vocational Rehabilitation REVISED Updated to add link to VR Standards mailbox for questions about competitive integrated employment (CIE).
04/01/2019 A-200: Customer Rights and Legal Issues A-206-4: Release of Customer Records and Information ADDED Added new section on "Release of Information from a Provider" to clarify when a provider may share documents with a customer.
04/01/2019 B-100: Vocational Rehabilitation Process, Roles, and Responsibilities B-101-7: Consultants REVISED Updated to note that consultants who are treating a VR customer cannot provide a formal VR consultation for that case.
04/01/2019 B-100: Vocational Rehabilitation Process, Roles, and Responsibilities B-104: Qualified Vocational Rehabilitation Counselors REVISED Updated to align language with TWC VR State Plan and 40 TAC §850.11.
04/01/2019 C-400: Training Services C-414-3: Room and Board Services REVISED Updated to clarify procedures and to note that VR does not pay refundable deposits associated with room and board.
04/01/2019 C-500: Criss Cole Rehabilitation Center C-503-2: Referrals to the Training Program REVISED Updated to align referral procedures with modifications to the ReHabWorks case management system effective on April 1, 2019.
04/01/2019 C-700: Medical Services C-700: Medical Services REVISED Updated chapter name to "C-700: Medical Services and Equipment" for accuracy.
04/01/2019 C-700: Medical Services C-701-2: Medical Services Required Review and Approvals Policy REVISED Updated to reference limitations on consultant services, to remove section on "Limitations on LMC Services," and to note that an LMC must complete VR3101, Medical Consultant Review, before the IPE for medical services can be developed.
04/01/2019 C-700: Medical Services C-701-9: Professional Surgical Services Policies REVISED Updated to clarify that a separate VR3110, Surgery and Treatment Recommendations form, is required from each surgeon serving in a co-surgeon collaboration.
04/01/2019 C-700: Medical Services C-703-21: Orthoses and Prostheses REVISED Updated to require prognosis documentation from a medical provider for customers that have ongoing medical conditions affecting the future ability to use an orthotic or prosthetic device.
04/01/2019 C-700: Medical Services C-703-35: Bilateral Total Knee Replacement (Simultaneous) ADDED New section added on requirements for knee replacement surgery.
04/01/2019 C-800: Neurodevelopmental and Psychological Services C-804-4: Psychological Consultants ADDED New section added documenting the responsibilities of regional psychological consultants.
04/01/2019 C-1000: Employment Services C-1002-1: Frequency of Contact During Employment Services REVISED Updated to expand contact requirements to be met by any "VR staff."
04/01/2019 C-1400: Supplemental Services C-1401: Maintenance REVISED Updated to extensively revise subsections C-1404-4 through C-1404-6 and to add ReHabWorks specification levels for short-term housing maintenance and expenses.
04/01/2019 D-200: Purchasing Goods and Services D-213-2: Advance Payments REVISED Updated to allow authorization of room and board payments early enough to avoid late charges for all providers; seperated maintenance from transpotation to clarify that these are distinct services.
04/01/2019 D-300: Records Management D-304: Transfer of Cases and Caseloads REVISED Updated to clarify case-transfer procedures related to the use of certified mail and the roles of a VR Manager and VR Supervisor, and to remove the subsection on transferring a case to CCRC.
04/01/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications REVISED Updated to clarify that a single work experience lasting greater than 12 weeks requires VRM approval and that eye surgeries do not require LMC review; also added requirement for LMC review and approval of the state medical director for bilateral total knee replacement.
04/01/2019 VR Glossary VR Glossary REVISED Added definitions of "substantial service," "consumable," and "non-consumable."
02/15/2019 D-200: Purchasing Goods and Services D-205: Purchasing Threshold Requirements REVISED Updated entire section to clarify purchasing threshold requirements, including approval requirements, pre-purchasing reviews, competitive bid requirements, and exceptions to requirements, and to add reference to 2 CFR 200.
02/15/2019 D-200: Purchasing Goods and Services D-206: Purchasing Restrictions REVISED Revised to add definition of "out-of-state services" and to increase threshold requiring RD approval for out-of-state purchases to $1,000; also clarified that payment of deposits that are refundable with VR funds is not permitted.
02/15/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications REVISED Revised to document rules applying to out-of-state services or payments costing more than $1,000 per service authorization.
02/08/2019 E-300: Case Notes Requirements E-300: Case Notes Requirements ADDED New version of this document added to align content with updated ReHabWorks case note topic choices and to provide expanded guidance for staff entering case notes.
02/08/2019 E-300: Case Notes Requirements E-300: Case Notes Requirements DELETED Document retired and replaced with new version containing significant revisions and updated case note types.
02/01/2019 A-200: Customer Rights and Legal Issues A-202-3: Allegations of Abuse, Neglect, or Exploitation REVISED Revised to align policy with the Texas Human Code §48.051 regarding allegations of abuse, neglect, or exploitation.
02/01/2019 A-200: Customer Rights and Legal Issues A-206-4: Release of Customer Records and Information ADDED Added new sections regarding the required use of the TWC Media Release form and requirements for release forms when sharing information with non-VR staff in TWS offices.
02/01/2019 C-500: Criss Cole Rehabilitation Center C-503-2: Referrals to the Training Program REVISED Revised to clarify that a VR Manager or designee conducts a partial case review in TxROCS prior to transfer to CCRC.
02/01/2019 D-300: Records Management D-304-1: Overview of Case Transfers REVISED Revised to clarify that a case can be transferred when a customer temporarily moves outside of the service area to attend CCRC.
01/02/2019 A-200: Customer Rights and Legal Issues A-206-5: Accessing Customer Records in ReHabWorks (RHW) ADDED Added new section documenting restrictions on accessing customer records in ReHabWorks.
01/02/2019 C-700: Medical Services C-703-2: Back or Neck Treatment REVISED Revised to indicate specific approval levels needed for back and neck surgeries and spinal fusion surgeries.
01/02/2019 C-1300: Transition Services for Students and Youth with Disabilities C-1305-14: Student HireAbility Navigator Program ADDED Added new section on the Student HireAbility Navigator program and examples of Navigator duties and tasks.
01/02/2019 C-1400: Supplemental Services C-1402-4: Processing Transportation Payments REVISED Revised to note that maintenance funds cannot be used for transportation services.
01/02/2019 D-200: Purchasing Goods and Services D-200: Introduction to Purchasing REVISED Revised to note that requests for exceptions to policies and procedures must be sent to the Deputy Division Director for Field Services for consideration.
01/02/2019 D-200: Purchasing Goods and Services D-202-1: Documentation Requirements REVISED Revised to include link to VRSM E-300: Case Notes Requirements.
01/02/2019 D-200: Purchasing Goods and Services D-204: The Purchasing Process ADDED Added introductory note explaining the types of after-the-fact service authorizations and noting that all after-the-fact SAs are monitored by the State Office.
01/02/2019 D-200: Purchasing Goods and Services D-204-1: Steps in the Purchasing Process REVISED Revised to specify which staff members can complete each step of the purchasing process.
01/02/2019 D-200: Purchasing Goods and Services D-204-2: Backdated Service Authorizations REVISED Revised to include documentation requirements and link to VRSM E-300: Case Notes Requirements.
01/02/2019 D-200: Purchasing Goods and Services D-204-3: After-the-Fact Ancillary Service Authorizations REVISED Revised to include documentation requirements and link to VRSM E-300: Case Notes Requirements.
01/02/2019 D-200: Purchasing Goods and Services D-204-4: Replacement Service Authorizations REVISED Revised to include documentation requirements and link to VRSM E-300: Case Notes Requirements.
01/02/2019 D-200: Purchasing Goods and Services D-206-3: Out-of-State Purchases ADDED Added new section on the purchase of goods or services that cost less than $50 from an out-of-state provider.
01/02/2019 D-200: Purchasing Goods and Services D-208-3: Incomplete or Inaccurate Invoices REVISED Revised to replace reference to RHW "invoice" with "billing cover sheet."
01/02/2019 D-200: Purchasing Goods and Services D-208-4: Invoice Is Not Received REVISED Revised to refer providers to UNTWISE website for invoice examples, if needed.
01/02/2019 D-200: Purchasing Goods and Services D-211: Setting Up and Paying Providers REVISED Revised to clarify responsibility for completion of setting up providers and to add reference to instruction associated with required forms.
01/02/2019 D-200: Purchasing Goods and Services D-216: Using Provider Credit Accounts ADDED Added section on State Office Consultation for needed goods or services for which there are no established providers.
01/02/2019 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications - Medical Services REVISED Revised to correct job title for state office program specialist for physical disabilities as the consultant for back or neck surgeries.
12/17/2018 A-200: Customer Rights and Legal Issues A-208-1: Voter Registration Procedures REVISED Revised to clarify procedures for offering customers the opportunity to register to vote at the time of application or change of address.
12/17/2018 B-200: Processing Initial Contacts and Applications B-203: Initial Contact REVISED Revised to clarify that, at initial contact, potentially eligible students must be assigned to a VR counselor as a point of contact.
12/17/2018 B-200: Processing Initial Contacts and Applications B-204-2: Customer Identification and Authorization for Employment REVISED Removed requirement to update certain documents used to verify customer identity after the customer has been determined eligible for VR services; added instructions for RHW data correction process when document expiration dates need to be updated.
12/17/2018 B-400: Completing the Comprehensive Assessment B-405-3: When Fingerprinting Is Needed REVISED Revised to clarify the process for obtaining a Computerized Criminal History (CCH) check through fingerprinting, when necessary.
12/17/2018 B-500: Individualized Plan for Employment B-504: Content of the IPE REVISED Added education goal and service completion date to align with December 2018 ReHabWorks release and updated types of services to match terminology used in federal regulations.
12/17/2018 C-1400: Supplemental Services C-1402-5: Airfare REVISED Updated the email address used for support and correspondence with the TWC Consumer Airfare unit.
12/03/2018 B-200: Processing Initial Contacts and Applications B-204-2: Customer Identification and Authorization for Employment REVISED Removed 60-day grace period for customers to re-submit identification and/or work authorization documents that have expired.
12/03/2018 B-200: Processing Initial Contacts and Applications B-206-3 Opening a New Case for a Previous Unsuccessful Closure REVISED Clarified that VR Supervisor consultation is required prior to completing the IPE when a case has previously been closed unsuccessfully 2 or more times.
12/03/2018 B-500: Individualized Plan for Employment B-505-2: IPE Amendment REVISED Added instruction to amend IPE dates when there is a gap between IPEs and IPE Amendments.
12/03/2018 C-700: Medical Services C-703-21: Orthoses and Prostheses REVISED Removed State Office Orthotic and Prosthetic Review Committee (OPRC) approval when prosthesis cost is equal to or greater than $12,500 and does not include unlisted MAPS codes.
12/03/2018 C-1100: Self-Employment Services C-1102-13: Required Approvals REVISED Clarified that the recommendation for EAS consultation does not apply to customers who are not blind/visually impaired or deafblind for self-employment funding under $10,000.
12/03/2018 C-1300: Transition Services for Students and Youth with Disabilities C-1308: Transferring a Transition Services Case REVISED Updated the case transfer process for transition cases to align with case transfer process for all VR cases.
12/03/2018 D-200: Purchasing Goods and Services D-203-4: Customer Participation in the Cost of Services REVISED Removed reference to foster parent income in Basic Living Requirements calculations.
12/03/2018 D-200: Purchasing Goods and Services D-204-6: Changing a Provider on a Service Authorization REVISED Removed reference to hospital facilities as an allowable provider change on an existing service authorization.
12/03/2018 D-300: Records Management D-302-3: What Not to Include in Case Notes REVISED Clarified that only content that is relevant to VR eligibility and/or services is included in case notes.
12/03/2018 D-300: Records Management D-307-1: Pulling Closed Case Files for Storage REVISED Added reference to FileNet to match the updated functionality in ReHabWorks.
12/03/2018 E-200: Summary Table of Approvals, Consultations, and Notifications Medical Services REVISED Removed State Office Orthotic and Prosthetic Review Committee (OPRC) approval when prosthesis cost is equal to or greater than $12,500 and does not include unlisted MAPS codes.
12/03/2018 E-200: Summary Table of Approvals, Consultations, and Notifications Pre-ETS REVISED Removed requirement for VR Supervisor approval of transfer of transition cases.
12/03/2018 E-200: Summary Table of Approvals, Consultations, and Notifications Vehicles REVISED Clarified that approval requirements for payment assistance refers to both monthly payments and down payments.
11/01/2018 C-1100: Self-Employment Services C-1102-13: Required Approvals REVISED Updated approval requirement for a Simple Business Plan costing $2,000 to $4,999.99 from VR Supervisor to VR Manager to align with VRSM E-200: Summary Table of Approvals, Consultations, and Notifications.
11/01/2018 C-1400: Supplemental Services C-1401-5: When VR Does Not Authorize the Use of Maintenance REVISED Updated to clarify restrictions on the use of maintenance funds.
11/01/2018 D-200: Purchasing Goods and Services D-203-4: Customer Participation in the Cost of Services REVISED Updated to conform to Texas Administrative Code: Basic Living Requirements (BLR) does not apply to diabetes education training or orientation and mobility services.
11/01/2018 D-200: Purchasing Goods and Services D-204: The Purchasing Process REVISED Updated policies, procedures, and terminology for after-the-fact service authorizations and added a new section for changing the provider on an existing SA.
11/01/2018 D-200: Purchasing Goods and Services D-206-3: Out-of-State Purchases REVISED Updated to add exclusions to out-of-state approval requirements.
11/01/2018 D-200: Purchasing Goods and Services D-216: Using Provider Credit Accounts REVISED Updated to remove references to credit accounts that are no longer active and to clarify the process for credit account purchases.
11/01/2018 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications REVISED Updated to clarify consultation and approval requirements for out-of-state MAPS purchases.
11/01/2018 E-400: Applying Basic Living Requirements (BLR) to VR Services E-400: Applying Basic Living Requirements (BLR) to VR Services REVISED Updated to conform to Texas Administrative Code: Basic Living Requirements (BLR) does not apply to diabetes education training or orientation and mobility services.
10/09/2018 E-300: Case Note Requirements E-300: Case Note Requirements REVISED Updated to include new ReHabWorks case note titles for documentation of approvals and consultations.
10/01/2018 A-300: Specific Customer Populations A-309-2: Individuals Earning Subminimum Wage REVISED Removed the word "not" to clarify that Group 2 customers do need career counseling.
10/01/2018 B-300: Determining Eligibility B-304-1: Establishing the Presence of an Impairment REVISED Updated to clarify that, while the appointment for additional assessments must be made within five days, the appointment itself does not have to take place within that timeframe.
10/01/2018 D-200: Purchasing Goods and Services D-205: Purchasing Thresholds Requirements REVISED Updated to include additional exemptions and to clarify that purchasing thresholds are based on individual service authorizations and do not apply to cumulative service authorizations.
10/01/2018 D-300: Records Management D-307: Processing Closed Case Files REVISED Updated to document changes to the processing and shipping of closed case files; the Iron Mountain vendor is no longer involved.
09/10/2018 A-100: Introduction to Vocational Rehabilitation A-100: Introduction to Vocational Rehabilitation REVISED Updated to move statement on exceptions to policy and procedure to VRSM E-200: Summary Table of Approvals, Consultations, and Notifications.
09/10/2018 B-300: Determining Eligibility B-303-2: Extension of Time for Determining Eligibility REVISED Updated to align content for all extensions of time (EOTs) and to clarify approval and documentation requirements.
09/10/2018 B-500: Individualized Plan for Employment B-503-1: Extension of Time for IPE REVISED Updated to align content for all extensions of time (EOTs) and to clarify approval and documentation requirements.
09/10/2018 C-200: Technology Services C-203-1: Technology Services Restrictions REVISED Updated to clarify that the VR counselor must consult with the state office program specialist for assistive technology (AT) before authorizing the purchase of AT costing more than $5,000.
09/10/2018 C-1300: Transition Services for Students and Youth with Disabilities C-1300-5: Providing Transition Services REVISED Updated to relocate existing content that was in VR Guidance Memorandums (GM) 17-02, VR GM 18-03, and VR GM 18-04.
09/10/2018 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications REVISED Updated to clarify that approval requirements for assistive technology (AT) apply to cumulative purchases rather than single purchases of AT, and to relocate content on exceptions to policy and procedure previously included in VRSM A-100: Introduction.
09/04/2018 C-700: Medical Services C-703-33: Post-Acute Brain Injury Rehabilitation REVISED Updated to clarify that a contract exception must be granted to purchase residential PABI services if the provider's contract is expired.
08/27/2018 B-200: Processing Initial Contacts and Applications B-204-2: Customer Identification and Authorization for Employment REVISED Updated to clarify that customers must provide identification and work authorization documents prior to determination of eligibility for VR services. If documents expire, the customer is no longer eligible for VR services.
08/27/2018 B-300: Determining Eligibility B-302: Presumption of Eligibility for Social Security Recipients REVISED Updated to clarify that recipients of SSI/SSDI benefits must also provide proof of identity and authorization for employment prior to determination of eligibility for VR services.
08/27/2018 B-300: Determining Eligibility B-311-1: Residency Requirement REVISED Updated procedures for serving customers who are residents of another state.
08/27/2018 B-500: Individualized Plan for Employment B-502: IPE Process REVISED Added requirement to provide copy of signed IPE or IPE amendment to customer.
08/27/2018 B-600: Closure and Post-Closure Services B-603-1: Verifying Employment for Closure REVISED Added ReHabWorks requirement for management verification of wages over $40 per hour.
08/24/2018 B-200: Processing Initial Contacts and Applications B-206-2: Opening a New Case or Adjusting the Phase of a Previously Closed Case REVISED Updated to clarify that phase adjustments are only allowed within the same quarter that the case is closed.
08/24/2018 B-300: Determining Eligibility B-303-2: Extension of Time for Determining Eligibility REVISED Clarified requirement for VR Supervisor approval of EOTs for eligibility.
08/24/2018 B-300: Determining Eligibility B-308-1: Required Assessments and Policy for Selected Conditions REVISED Changed eligibility approval requirements for select conditions from VR Manager to VR Supervisor.
08/24/2018 B-300: Determining Eligibility B-310-8: Trial Work for Disability Too Significant to Benefit from Services Closure REVISED Added requirement for VR Supervisor approval for closing a case due to "disability too significant to benefit from services."
08/24/2018 B-300: Determining Eligibility B-312-2: Closing a Case after Determining the Customer Ineligible REVISED Changed approval requirement from VR Manager to VR Supervisor.
08/24/2018 B-500: Individualized Plan for Employment B-503-1: Extension of Time for IPE REVISED Clarified approval requirements for extension of time for IPE.
08/24/2018 B-600: Closure and Post-Closure Services B-604-1: Disability Too Significant to Benefit from Services REVISED Added requirement for VR Supervisor approval for closing a case due to "disability too significant to benefit from services."
08/24/2018 B-600: Closure and Post-Closure Services B-606: Reopening a Closed Case REVISED Removed requirement for management approval to open a new case on cases that were closed previously.
08/24/2018 C-200: Technology Services C-204-8: Determining the Required Documentation for Modifications REVISED Removed option to make changes to DARS3417 and clarified requirement to consult with PSART instead of OGC.
08/24/2018 C-200: Technology Services C-204-11: Helping the Customer with Payments for a Modified Vehicle REVISED Changed approval requirement from VR Manager to regional director.
08/24/2018 C-200: Technology Services C-205: Jobsite and Home Modification Services REVISED Clarified consultation and approval requirements.
08/24/2018 C-400: Training Services C-410-2: Participation in VR Services and Training REVISED Changed approval requirement from VR Manager to VR Supervisor.
08/24/2018 C-400: Training Services C-412-3: Repeating Courses REVISED Added requirement for VR Supervisor consultation prior to authorizing VR funds to repeat a course.
08/24/2018 C-400: Training Services C-414-6: Financial Aid/Pell Grant REVISED Clarified requirement for Pell grant to be applied to education related expenses prior to use of VR funds.
08/24/2018 C-400: Training Services C-418-2: Arranging for a Paid Instructor REVISED Changed approval requirement from regional director to VR Field Services Delivery Director.
08/24/2018 C-700: Medical Services C-701: Professional Medical Services REVISED Updated and clarified approval and notification requirements for professional medical services.
08/24/2018 C-700: Medical Services C-702: Clinical Settings Policies REVISED Updated and clarified approval and notification requirements.
08/24/2018 C-700: Medical Services C-703: Policies for Services, Procedures, and Programs with Special Requirements REVISED Revised multiple subsections for approval and consultation requirements for specific conditions.
08/24/2018 C-700: Medical Services C-704-11: Cochlear Implant and Bone Anchored Hearing Aid Processor Replacement REVISED Revised consultations and approval requirements for cochlear implants.
08/24/2018 C-800: Neurodevelopmental and Psychological Services C-802-6: Autism Spectrum Disorder Supports Settings, Fees, and Allowable Hours REVISED Clarified approval requirements, including adding VR Supervisor approval for purchasing of assessments more than once.
08/24/2018 C-800: Neurodevelopmental and Psychological Services C-803-7: Applied Behavioral Analysis Fees REVISED Clarified approval requirements, including adding VR Supervisor approval for purchasing of assessments more than once.
08/24/2018 C-800: Neurodevelopmental and Psychological Services C-804-2: Psychological Services Limits REVISED Clarified approval requirements, including adding VR Supervisor approval for purchasing of assessments more than once.
08/24/2018 C-1100: Self-Employment Services C-1102-11: Goods and Services Provided by Vocational Rehabilitation Services REVISED Added requirement for consultation with OGC prior to authorizing payment of any legal fees.
08/24/2018 C-1400: Supplemental Services C-1401-3: Nonrecurring Maintenance REVISED Clarified approval requirements and added reminder for customers to be set up as providers when purchase is greater than $400.
08/24/2018 C-1400: Supplemental Services C-1402: Transportation Services REVISED Changed approval threshold from $400 to $200 per single transaction; clarified that airfare limits apply to both in-state and out-of-state air travel.
08/24/2018 C-1400: Supplemental Services C-1402-8: Vehicle Repair REVISED Clarified approval requirements and added requirement for regional director approval for repairs over $1,000.
08/24/2018 C-1400: Supplemental Services C-1402-9: Vehicle Rental REVISED Changed approval requirement from 90-day increments to six-month increments.
08/24/2018 C-1400: Supplemental Services C-1403: Personal Assistant Services REVISED Changed approval increment from 90 days to 6 months.
08/24/2018 C-1400: Supplemental Services C-1407: Tools and Equipment REVISED Added approval requirements for purchase of replacement tools and equipment reported as stolen.
08/24/2018 D-200: Purchasing Goods and Services D-204: The Purchasing Process REVISED Updated and clarified approval requirements for after-the-fact service authorizations.
08/24/2018 D-200: Purchasing Goods and Services D-204-4: Replacement Service Authorizations REVISED Updated approval requirements for replacement service authorizations.
08/24/2018 D-200: Purchasing Goods and Services D-205: Purchasing Thresholds and Restrictions REVISED Added list of purchases that are exempt from the requirements in D-205-1; increased threshold for approvals to $2,500; clarified pre-purchase review and formal case review requirements.
08/24/2018 D-200: Purchasing Goods and Services D-206-1: Paying Professional Dues REVISED Updated and clarified approval and consultation requirements.
08/24/2018 D-200: Purchasing Goods and Services D-206-3: Out-of-State Purchases REVISED Updated and clarified approval requirements for out-of-state services.
08/24/2018 D-200: Purchasing Goods and Services D-209-3: Contracted Goods and Services REVISED Added clarification that outcome-based training services cannot be purchased more than once; Added approval requirements for exceptions to this policy when there is a significant change in circumstances.
08/24/2018 E-200: Summary Table of Approvals and Consultations E-200: Summary Table of Approvals and Consultations DELETED Document retired and replaced with E-200: Summary Table of Approvals, Consultations, and Notifications
08/24/2018 E-200: Summary Table of Approvals, Consultations, and Notifications E-200: Summary Table of Approvals, Consultations, and Notifications ADDED Document replaces E-200 Summary Table of Approvals and Consultations; Significant revisions and clarifications to required approvals, consultations, and notifications.
08/13/2018 E-300: Case Note Requirements E-300: Case Note Requirements REVISED Updated to add details for clear and accurate documentation of both requests for approval by staff and management approval or denial of these requests.
07/24/2018 D-200: Purchasing Goods and Services D-202-1: Documentation Requirements/Paper Case File Documentation REVISED Updated to indicate that the person who generates or changes the Service Authorization (SA) is the person who should sign the SA.
07/16/2018 A-400: Business Services A-406-5: Job Readiness ADDED Updated and relocated existing content from C-1000: Employment Services.
07/02/2018 D-200: Purchasing Goods and Services D-203-4: Customer Participation in the Cost of Services/Students or Youth with Disabilities REVISED Clarified that Basic Living Requirements (BLR) does not apply to participation in training seminars and GSTs for students or youth with disabilities.
06/26/2018 E-400: Applying Basic Living Requirements (BLR) to VR Services E-400: Applying Basic Living Requirements (BLR) to VR Services ADDED Added appendix document to clarify the services to which BLR applies.
05/29/2018 D-200: Purchasing Goods and Services D-203-3: Use of Comparable Services and Benefits REVISED Moved existing content from B-500: Individualized Plan for Employment.
05/11/2018 A-200: Customer Rights and Legal Issues A-201: Legal Authorization ADDED Added citation from the National Voter Registration Act of 1993.
05/11/2018 A-200: Customer Rights and Legal Issues A-208: Voter Registration ADDED Added new section on voter registration services provided by TWC-VR.
05/11/2018 A-300: Specific Customer Populations A-309: Subminimum Wage Recipients REVISED Clarified procedures for subminimum wage and 14c required activities based on RSA guidance.
05/02/2018 A-100: Introduction to Vocational Rehabilitation A-100: Introduction to Vocational Rehabilitation REVISED Clarified competitive integrated employment (CIE) outcome requirements for all VR services and directed VR staff to intranet resources related to CIE determinations.

Last Verified: May 03, 2021

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