Vocational Rehabilitation Providers’ Resources

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Find resources for contractors and providers who provide services for TWC’s programs to assist Texans with disabilities. Service providers should consult the Vocational Rehabilitation Standards for Providers Manual (VR-SFP) for requirements.

 

 

 

Notices to Providers

Communication related to 30-day review postings of changes, clarifications or expectations to the VR Standards for Providers are listed here. Past Notices to Providers can be found in the Archived Notices to Providers.

  • 07/02/2019

    A Frequently Asked Questions (FAQ) document related to VR-SFP Chapter 15: Pre-Employment Transition Services is now available. For questions about this FAQ document, email vr.pre-ets@twc.state.tx.us.

  • 07/01/2019

    Chapter 21: Employment Supports for Brain Injury—this chapter will replace Chapter 21: Standards for Post-acute Brain Injury (PABI) Services Providers. The effective date of the revised chapter will be October 1, 2019.

  • 06/05/2019

    Chapter 17: Basic Employment Services—this chapter has been revised and the changes (indicated through the Track Changes feature in Microsoft Word) will be effective July 5, 2019:

    • Non-bundled Job Placement—clarification of curriculum requirements for required training and change in the requirement of video-recorded mock interviews
    • Bundled Job Placement—addition of definition of “Competitive Integrated Employment,” clarification of curriculum requirements for required training, change in the requirement of video-recorded mock interviews, and clarification of temporary employment
    • Job Skills Training—clarification of when additional goals can be added to the VR3315, Job Skills Training Report, and when premium service authorizations are issued.
  • 05/22/2019

    Revised standards on Pre-Employment Transition Services will take effect on July 1, 2019. These revisions to Chapter 15: Pre-Employment Transition Services are shown in Microsoft Word Track Changes.

    Please see Guidance on Transitioning to the Revised Pre-ETS Standards for guidance about the new curriculum checklist and samples of the new and updated forms referenced in Chapter 15. For questions about these revisions or the webinar, please email vr.pre-ets@twc.state.tx.us.

  • 05/01/2019

    The following chapters have been revised and the changes will take effect on June 3, 2019. Revisions are indicated through Microsoft Word's Track Changes feature.

    Chapter 13: Work Readiness Services - The content has been revised as follows:

    • Clarified the required staff qualifications when Personal Social Adjustment Training is provided with Supportive Residential Services for Persons in Recovery
    • Added "Employment Skills" to Module 2 of Vocational Adjustment Training (VAT) Job Search Training
    • Updated VAT Money Smart to include new modules published by the Federal Deposit Insurance Corporation
    • Removed "Integrated" from Work Adjustment Training

    Chapter 14: Work Experience - Now includes unexpired employment authorization documents.

    Chapter 18: Supported Employment Services - Due to the extensive reorganization of content in this chapter, the entire chapter is being retired and replaced. In addition, the new version of Chapter 18 references new and consolidated Supported Employment (SE) forms. The older SE forms will be phased out entirely on August 30, 2019.

    See Guidance on Transitioning to the New Supported Employment Forms for samples of the new Supported Employment forms and more information on when to use them.

    Chapter 20: Premiums - The content has been revised as follows:

    • Changed the timing for when a service authorization for a premium is issued and paid
    • For the Criminal Background Premium, clarified that the criminal history record or fingerprint record is obtained from the Texas Department of Public Safety or an equivalent law enforcement agency
    • For the Travel Premium, clarified the standards for lodging and meals
  • 03/01/2019 Notice to Providers

    Sharing documents—A new standard on sharing documents with customers is effective April 1, 2019. The standard is shown in Track Changes:
    Chapter 3: Basic Standards, 3.11 Documentation and Record Keeping

    Procedures for AT evaluators and trainers—The revised standards on proficiency tests and procedures for assistive technology (AT) services are effective April 1, 2019. The revisions are shown in Track Changes:
    Chapter 9: Assistive Technology for Sight-Related Disabilities

  • 02/27/2019 Notice to Providers

    If you have questions about IRS form 1099, you may contact the Texas Workforce Commission’s Accounts Payable staff at AccountsPayableInquiry@twc.state.tx.us.

  • 08/03/2018 Notice to Providers

    The revised insurance requirements, record storage requirements, mileage premium, and travel premium will go into effect on September 4, 2018. Existing content in these sections of the VR-SFP will be replaced with the following content:

    Questions about revisions and related forms may be emailed to vr.standards@twc.state.tx.us

  • 07/03/2018 Provider Directors and Providers

    Revisions to VR Standards for Providers Chapter 3: Basic Standards align the chapter with solicitation documents used for open enrollment and include the addition of nine forms. Providers, please use these forms, as needed, to keep your records up-to-date with TWC Vocational Rehabilitation Services:

    • DARS3441A, Entity Headquarters Information Part A - Management Team
    • DARS3441B, Entity Headquarters Information Part B - Services
    • DARS3441C, Entity Headquarters Information Part C - Counties
    • DARS3442A, Provider Physical Location(s) Information Part A - Certification Statement
    • DARS3442B, Provider Physical Location(s) Information Part B
    • DARS3443, TWC VR Standards for Providers Certification
    • DARS3444, Conflict of Interest Certification
    • DARS3445, Provider Insurance Verification
    • DARS3455, Provider Staff Information Form

    Provider directors, please review the latest published version of Chapter 3. A marked-up version showing the changes is also available. A list of the revisions made to the SFP manual in 2018 is published in the VR-SFP revision log.

  • 04/25/2018 Notice to Providers

    General or Business Liability Insurance

    The Texas Workforce Commission Vocational Rehabilitation Division (TWC-VR) is implementing a temporary exception to general or business liability insurance coverage requirement in the VR Standards for Provider manual Chapter 3: Basic Standards, Section 3.2.1, General or Business Liability, until October 1, 2018, unless this exception is rescinded earlier by TWC VRD. This extends the previous exception to insurance requirements that was posted September 29, 2017.

    Contractors are reminded that, as service providers, you are responsible for your actions and the actions of your employees and subcontractors. Insurance provides protection to contractors from claims of negligence made by customers.

    Please note that there is no exemption for premises liability insurance for contractors that own a building where services are provided to TWC-VR customers.

    Contractors transporting customers in motorized vehicles must meet the minimum liability requirements of the Texas Department of Insurance.

  •  03/15/2018 Notice to Providers:

    On March 15, 2018, a change to the Vocational Rehabilitation Standards for Providers manual section 20.6 Travel Premiums went into effect. Corresponding updates were made to section 20.9 Premium Fee Tables. This new content was made available for review on this page in the February 15, 2018 Notice to Providers listed below, and is now published.

  • 02/15/2018 Notice to Providers:

    The revised Travel Premiums will go into effect on Monday, March 15, 2018. Existing content in these sections of the SFP will be replaced with the following content
    SFP 20.6 Travel Premiums MS Word
    SFP 20.9 Premium Fee Table MS Word

    Questions about Travel Premiums and related forms can be emailed to vr.standards@twc.state.tx.us

  • 01/10/2018 Notice to Providers:


    A TWC GovDelivery list was created to notify contractors and providers every time revisions are posted to the Standards Manual and other important information. To subscribe for these notifications, visit the TWC GovDelivery website: https://public.govdelivery.com/accounts/txwc/subscriber/new, enter an email address, and select the topic ‘Vocational Rehabilitation Contractors and Providers News.'
     
  • 09/29/2017 Notice to Providers:

    The combined Vocational Rehabilitation Division of the Texas Workforce Commission will implement a combined Vocational Rehabilitation Standards for Providers Manual (VR-SFP) on October 1, 2017. SFP chapters that are posted on September 1, 2017 will go into effect on October 1, 2017.

    Review information on changes to Travel Reimbursement, Bundled Job Placement Services, Job Coaching, Director Credential, and Liability Insurance requirementsPDF.

Rehabilitation Services Standards for Providers Manual

Rehabilitation Services Standards for Providers were in effect prior to October 1, 2017. This manual should only be used for services that were provided prior to October 1, 2017, or for one of the documented exceptionsPDF posted on this page on September 29.

Blind Services Standards Manual for Consumer Services Contract Providers

Blind Services Standards Manual for Consumer Services Contract Providers were in effect prior to October 1, 2017. This manual should only be used for services that were provided prior to October 1, 2017, or for one of the documented exceptionsPDF posted on this page on September 29.

 

Blind Services Assistive Technology Trainer Guidelines & Procedures Manual

The required curriculum for assistive technology trainers who provide training to prepare a VR customer who is blind to effectively use assistive technology in employment or in educational settings after high school.

Forms for Providers

Forms that contractors and service providers may be required to use when working with Texas Workforce Solutions - Vocational Rehabilitation Services.