Unemployment Tax Contact Information - Texas Workforce Commission

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Online Services for Businesses & Employers
Tax Department
Unemployment Tax Offices

Online Services for Businesses & Employers

Unemployment Benefit claimants can find information on Reporting Unemployment Benefits to the IRS this includes information regarding Form 1099G for IRS tax purposes.
Unemployment Tax Registration – Register a new tax account with TWC within 10 days of becoming subject to the Texas Unemployment Compensation Act.
Unemployment Tax Services – Submit quarterly wage reports (up to 1,000 employees), pay unemployment tax, view unemployment tax account information (e.g., account balance, chargeback details, tax rate) and adjust previously filed wage reports.
QuickFile (Wage Reporting Program) – Submit wage reports for any number of employees or from agents and payroll providers representing multiple clients. QuickFile is designed to transfer wage data in the ICESA, MMREF-1, comma-delimited or fixed-length formats.
More information about Unemployment Tax.

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Tax Department

General tax questions:
- Unemployment Benefit claimants: find information on Reporting Unemployment Benefits to the IRS, this includes information regarding Form 1099G for IRS tax purposes.
- Businesses & Employers: Call 800-832-9394 and choose option 1, or call 512-463-2699
- Businesses & Employers: Email tax@twc.state.tx.us
Employer Required Workplace Posters
Quarterly Report Forms and Tax Document Photocopy:
- Call 512-305-9667
- Email taxforms@twc.state.tx.us
IRS 940 Proof of Credit:
- Call 512-305-9667
- Email tax940.certreq@twc.state.tx.us
Tax Rate Information:
- Call 512-463-2887
- Email taxexperience.rating@twc.state.tx.us
Register for new tax account:
- Online Unemployment Tax Registration
- Employer's Registration Form – Status Report (Form C-1)
- Call 512-463-2731
- Email tax.statussection@twc.state.tx.us
File Adjustment Reports:
- Online Unemployment Tax Services
- Adjustment Report (Form C-5)
- Wage List Adjustment Schedule (Form C-7)
- Call 512-305-9667
- Fax 512-475-1221
- Email tax.adjustments@twc.state.tx.us
Voluntary contributions:
- Call 512-463-2887
- Email taxexperience.rating@twc.state.tx.us
QuickFile:
- Call 512-305-9667
- Email tax.quickfilesupport@twc.state.tx.us
Request a penalty abatement in writing:
- Email tax.abatements@twc.state.tx.us
- Fax 512-475-1221
- Mail TWC, 101 E 15th St, Austin, TX 78778
Request a refund or check refund status:
- Call 512-305-9667
- Fax 512-475-1221
- Email tax.refund@twc.state.tx.us

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Unemployment Tax Offices

Select the location name to view information about its tax region, including associated offices, counties served and regional manager.

When contacting our offices for assistance, please have your TWC account number available.

Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 1-800-735-2989 (TDD) and 711 (Voice).

Location	Phone Number	Fax Number	Mailing Address	Physical Address
Outside Texas	512-463-2731	512-463-9111	P.O. Box 149037 Austin, TX 78714-9037	101 E 15th St, Suite 514 Austin, TX 78778-0001
Abilene	325-400-3510	325-672-2226	500 Chestnut Street, Suite 1425 Abilene, TX 79602	Same as mailing address
Amarillo	806-513-2975	806-358-4636	2505 Lakeview Dr, Suite 300 Amarillo, TX 79109-1523	Same as mailing address
Austin	512-997-4900	512-339-6937	12312 N Mo Pac Expy Austin, TX 78758	Same as mailing address
Beaumont	409-600-2110	409-835-3571	2615 Calder St, Suite 650 Beaumont, TX 77702-1999	Same as mailing address
Brownwood	325-200-0900	325-646-0206	909 Main St Brownwood, TX 76801-2750	Same as mailing address
Bryan	979-383-2380	979-260-1118	3608 East 29th Street, Suite 214 Bryan, TX 77802-3803	Same as mailing address
Corpus Christi	361-400-2580	361-882-1621	3649 Leopard St, Box 15 Corpus Christi, TX 78408-3233	3649 Leopard St, Suite 600 Corpus Christi, TX 78408-3233
El Paso	915-600-2970	915-629-6902	1359 Lomaland Dr., Suite 301 El Paso, TX 79935	Same as mailing address
Fort Worth	817-438-2445	817-336-8403	P.O. Box 591 Ft Worth, TX 76101-0591	301 W. 13th St Ft Worth, TX 76102-4699
Houston	281-933-3858	281-933-8163	12455 Beechnut Houston, TX 77072-3948	Same as mailing address
Laredo	956-290-8100	956-728-8303	709 East Calton Rd, Suite 108 Laredo, TX 78041-3664	Same as mailing address
Longview	903-483-3110	903-236-0431	1125 Judson Rd, Suite 133 Longview, TX 75601-5120	Same as mailing address
Lubbock	806-500-2470	806-792-8831	4611 50th St, Suite D Lubbock, TX 79414-3500	Same as mailing address
McAllen	956-984-7280	956-984-7289	400 E Hackberry McAllen, TX 78501	Same as mailing address
McKinney	469-422-6740	972-542-5424	1713 W. Louisiana Street McKinney, TX 75069-7858	Same as mailing address
Pasadena	832-365-4550	281-991-3524	4111 Fairmont Pkwy, Suite 104B Pasadena, TX 77504-3300	Same as mailing address
San Angelo	325-716-2885	325-224-2521	4241 SW Blvd Ste 105 San Angelo, TX 76904	Same as mailing address
San Antonio	210-256-3000	210-684-7256	4801 N W Loop 410, Suite 510 San Antonio, TX 78229-5347	Same as mailing address
Shenandoah	281-789-6100	281-419-7916	19221 I-45 S, Suite 250 Shenandoah, TX 77385-7916	Same as mailing address
Sulphur Springs	903-307-2140	903-885-6626	1067 Gilmer St, Suite B Sulphur Springs, TX 75482	Same as mailing address
Texarkana	430-200-2582	903-832-8159	2409 Moores Ln Texarkana, TX 75503-1607	Same as mailing address
Tyler	903-730-6190	903-581-8242	One American Center 909 ESE Loop 323, Suite 640 Tyler, TX 75701-0427	Same as mailing address
Victoria	210-256-3082	361-293-2779	3649 Leopard St, Box 15 Corpus Christi, TX 78408-3233	No physical location
Waco	254-400-2250	254-399-6327	5016 Lakeland Circle, Suite B Waco, TX 76710	Same as mailing address
Wichita Falls	940-400-2910	940-766-4461	1401 Holliday St., Suite 324 Wichita Falls, TX 76301-7144	Same as mailing address

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