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TWC launches its redesigned website on Sept. 30, 2023. Look forward to a brand new website with you in mind. Online services continue to be available 24 hours a day.

Unemployment Tax Contact Information

The TWC Tax Department is streamlining our process to improve the way we communicate with our customers.  We are introducing an easier way for you to quickly reach the right party and get the help you need.  Please submit a Contact Request and let us help you.

On this page:

Online Services for Businesses & Employers

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Tax Department

The TWC Tax Department is streamlining our process to improve the way we communicate with our customers.  We are introducing an easier way for you to quickly reach the right party and get the help you need.  Please submit a Contact Request and let us help you.

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Unemployment Tax Offices

The TWC Tax Department is streamlining our process to improve the way we communicate with our customers.  We are introducing an easier way for you to quickly reach the right party and get the help you need.  Please submit a Contact Request and let us help you.

Find information about our tax regions, including the counties they serve and contact information below.

When contacting our offices for assistance, please have your TWC Tax account number available.

Appointments may be available through your tax region upon request.

Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 800-735-2989 (TDD) and 711 (Voice).

Location Phone Number Regional Email Address
Outside Texas 800-832-9394 tax@twc.texas.gov
Abilene 325-400-3510 tax.grandewest@twc.texas.gov
Amarillo 806-513-2975 tax.grandewest@twc.texas.gov
Austin 512-997-4900 taxcentraltexas@twc.texas.gov
Beaumont 409-600-2110 tax.easttexas@twc.texas.gov
Brownwood 325-200-0900 tax.grandewest@twc.texas.gov
Bryan 979-383-2380 tax.easttexas@twc.texas.gov
Corpus Christi 361-400-2580 tax.southtexas@twc.texas.gov
El Paso 915-600-2970 tax.southtexas@twc.texas.gov
Fort Worth 817-438-2445 tax.dfw@twc.texas.gov
Houston 281-933-3858 tax.houston@twc.texas.gov
Laredo 956-290-8100 tax.southtexas@twc.texas.gov
Longview 903-483-3110 tax.easttexas@twc.texas.gov
Lubbock 806-500-2470 tax.grandewest@twc.texas.gov
McAllen 956-540-5070 tax.southtexas@twc.texas.gov
McKinney 469-422-6740 tax.dfw@twc.texas.gov
Pasadena 832-365-4550 tax.easttexas@twc.texas.gov
San Angelo 325-716-2885 tax.grandewest@twc.texas.gov
San Antonio 210-256-3000 taxcentraltexas@twc.texas.gov
Shenandoah 281-789-6100 tax.houston@twc.texas.gov
Texarkana 430-200-2582 tax.easttexas@twc.texas.gov
Tyler 903-730-6190 tax.easttexas@twc.texas.gov
Victoria 361-400-2580 tax.southtexas@twc.texas.gov
Waco 254-400-2250 taxcentraltexas@twc.texas.gov
Wichita Falls 940-400-2910 tax.grandewest@twc.texas.gov

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