Unemployment Tax Contact Information
The TWC Tax Department is streamlining our process to improve the way we communicate with our customers. We are introducing an easier way for you to quickly reach the right party and get the help you need. Please submit a Contact Request and let us help you.
On this page:
Online Services for Businesses & Employers
- Unemployment Benefit claimants can find information on Reporting Unemployment Benefits to the IRS this includes information regarding Form 1099G for IRS tax purposes.
- Unemployment Tax Registration – Register a new tax account with TWC within 10 days of becoming subject to the Texas Unemployment Compensation Act.
- Unemployment Tax Services – Submit quarterly wage reports (up to 1,000 employees), pay unemployment tax, view unemployment tax account information (e.g., account balance, chargeback details, tax rate) and adjust previously filed wage reports.
- QuickFile (Wage Reporting Program) – Submit wage reports for any number of employees or from agents and payroll providers representing multiple clients. QuickFile is designed to transfer wage data in the ICESA, MMREF-1, comma-delimited or fixed-length formats.
- More information about Unemployment Tax.
Tax Department
The TWC Tax Department is streamlining our process to improve the way we communicate with our customers. We are introducing an easier way for you to quickly reach the right party and get the help you need. Please submit a Contact Request and let us help you.
- General tax questions:
- Unemployment Benefit claimants: find information on Reporting Unemployment Benefits to the IRS, this includes information regarding Form 1099G for IRS tax purposes.
- Businesses & Employers: Email tax@twc.texas.gov.
- Employer Required Workplace Posters
- Quarterly Report Forms and Tax Document Photocopy:
- Email taxforms@twc.texas.gov
- IRS 940 Proof of Credit:
- Tax Rate Information:
- Register for new tax account:
- File Adjustment Reports:
- Online Unemployment Tax Services
- Email tax.adjustments@twc.texas.gov
- Voluntary contributions:
- QuickFile:
- Request a penalty abatement in writing:
- Email tax.abatements@twc.texas.gov
- Mail TWC, 101 E 15th St, Austin, TX 78778
- Request a refund or check refund status:
- Email tax.refund@twc.texas.gov
Unemployment Tax Offices
The TWC Tax Department is streamlining our process to improve the way we communicate with our customers. We are introducing an easier way for you to quickly reach the right party and get the help you need. Please submit a Contact Request and let us help you.
Find information about our tax regions, including the counties they serve and contact information below.
When contacting our offices for assistance, please have your TWC Tax account number available.
Appointments may be available through your tax region upon request.
Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 800-735-2989 (TDD) and 711 (Voice).
