chat with us
Click here to speak with our Virtual Assistant
Unemployment Tax Contact Information
Online Services for Businesses & Employers
- Unemployment Benefit claimants can find information on Reporting Unemployment Benefits to the IRS this includes information regarding Form 1099G for IRS tax purposes.
- Unemployment Tax Registration – Register a new tax account with TWC within 10 days of becoming subject to the Texas Unemployment Compensation Act.
- Unemployment Tax Services – Submit quarterly wage reports (up to 1,000 employees), pay unemployment tax, view unemployment tax account information (e.g., account balance, chargeback details, tax rate) and adjust previously filed wage reports.
- QuickFile (Wage Reporting Program) – Submit wage reports for any number of employees or from agents and payroll providers representing multiple clients. QuickFile is designed to transfer wage data in the ICESA, MMREF-1, comma-delimited or fixed-length formats.
- More information about Unemployment Tax.
Tax Department
- General tax questions:
- Unemployment Benefit claimants: find information on Reporting Unemployment Benefits to the IRS, this includes information regarding Form 1099G for IRS tax purposes.
- Businesses & Employers: Call 800-832-9394 and choose option 1, or call 512-463-2699.
- Businesses & Employers: Email tax@twc.texas.gov.
- Employer Required Workplace Posters
- Quarterly Report Forms and Tax Document Photocopy:
- Email taxforms@twc.texas.gov
- IRS 940 Proof of Credit:
- Tax Rate Information:
- Register for new tax account:
- File Adjustment Reports:
- Voluntary contributions:
- QuickFile:
- Request a penalty abatement in writing:
- Email tax.abatements@twc.texas.gov
- Mail TWC, 101 E 15th St, Austin, TX 78778
- Request a refund or check refund status:
- Email tax.refund@twc.texas.gov
Unemployment Tax Offices
Select the location name to view information about its tax region, including associated offices, counties served and regional manager.
When contacting our offices for assistance, please have your TWC account number available.
Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 1-800-735-2989 (TDD) and 711 (Voice).
| Location | Phone Number | Fax Number | Mailing Address | Physical Address |
|---|---|---|---|---|
| Outside Texas | 800-832-9394 | 512-463-9111 | P.O. Box 149037 Austin, TX 78714-9037 |
101 E 15th St, Suite 514 Austin, TX 78778-0001 |
| Abilene | 325-400-3510 | 325-672-2226 | 500 Chestnut Street, Suite 1425 Abilene, TX 79602 |
Same as mailing address |
| Amarillo | 806-513-2975 | 806-358-4636 | 2505 Lakeview Dr, Suite 300 Amarillo, TX 79109-1523 |
Same as mailing address |
| Austin | 512-997-4900 | 512-339-6937 | 12312 N Mo Pac Expy Austin, TX 78758 |
Same as mailing address |
| Beaumont | 409-600-2110 | 409-835-3571 | 2615 Calder St, Suite 650 Beaumont, TX 77702-1999 |
Same as mailing address |
| Brownwood | 325-200-0900 | 325-646-0206 | 909 Main St Brownwood, TX 76801-2750 |
Same as mailing address |
| Bryan | 979-383-2380 | 979-260-1118 | 3608 East 29th St, Suite 214 Bryan, TX 77802-3803 |
Same as mailing address |
| Corpus Christi | 361-400-2580 | 361-882-1621 | 2037 Airline Rd, Ste 200 Corpus Christi, TX 78412 |
Same as mailing address |
| El Paso | 915-600-2970 | 915-629-6902 | 1359 Lomaland Dr., Suite 301 El Paso, TX 79935 |
Same as mailing address |
| Fort Worth | 817-438-2445 | 817-336-8403 | P.O. Box 591 Ft Worth, TX 76101-0591 |
301 W. 13th St Ft Worth, TX 76102-4699 |
| Houston | 281-933-3858 | 281-933-8195 | P.O. Box 296 Richmond, TX 77406-0296 |
No physical location |
| Laredo | 956-290-8100 | 956-728-8303 | 709 East Calton Rd, Suite 108 Laredo, TX 78041-3664 |
Same as mailing address |
| Longview | 903-483-3110 | 903-236-0431 | 1125 Judson Rd, Suite 133 Longview, TX 75601-5120 |
Same as mailing address |
| Lubbock | 806-500-2470 | 806-792-8831 | 4611 50th St, Suite D Lubbock, TX 79414-3500 |
Same as mailing address |
| McAllen | 956-540-5070 | 956-540-5069 | 400 E Hackberry McAllen, TX 78501 |
Same as mailing address |
| McKinney | 469-422-6740 | 972-542-5424 | 1713 W. Louisiana Street McKinney, TX 75069-7858 |
Same as mailing address |
| Pasadena | 832-365-4550 | 281-991-3524 | P.O. Box 5930 Pasadena, TX 77508-5930 |
No physical location |
| San Angelo | 325-716-2885 | 325-224-2521 | 4241 SW Blvd Ste 105 San Angelo, TX 76904 |
Same as mailing address |
| San Antonio | 210-256-3000 | 210-684-7256 | 4801 N W Loop 410, Suite 725 San Antonio, TX 78229-5308 |
Same as mailing address |
| Shenandoah | 281-789-6100 | 281-419-7916 | P.O. Box 1429 Spring, TX 77383-1429 |
No physical location |
| Texarkana | 430-200-2582 | 903-832-8159 | 2409 Moores Ln Texarkana, TX 75503-1607 |
Same as mailing address |
| Tyler | 903-730-6190 | 903-581-8242 | One American Center 909 ESE Loop 323, Suite 640 Tyler, TX 75701-0427 |
Same as mailing address |
| Victoria | 361-400-2580 | 361-882-1621 | 2037 Airline Rd, Ste 200 Corpus Christi, TX 78412 |
No physical location |
| Waco | 254-400-2250 | 254-399-6327 | 12312 N Mo Pac Expy Austin, TX 78758 |
No physical location |
| Wichita Falls | 940-400-2910 | 940-766-4461 | 2505 Lakeview Dr, Suite 300 Amarillo, TX 79109-1527 |
No physical location |
