Vocational Rehabilitation Services Manual - Revision Log

VRSM Revision Log

All the documents listed in the Vocational Rehabilitation Services Manual (VRSM) revision log table are in downloadable Word format unless otherwise noted.

Revision Date	Chapter	Section	Type	Description
01/16/2024	A-200: Customer Rights and Legal Issues	A-212: Voter Registration	Revised	Revised to clarify how a customer may submit a voter registration application and the process if a customer declines to register.
01/16/2024	A-400: Business Services	A-400: Business Services	Revised	Revised to update information on the business relations team and services to customers. Removed the business tracking tool information.
01/16/2024	A-500: Measurable Skills Gain	A-500: Measurable Skills Gain	Revised	Revised to update the type of documentation needed for MSGs.
01/16/2024	A-600: Credential Attainment	A-600: Credential Attainment	Revised	Revised to update program specialist title required for consult before entering a CA record for Project Search. Revised "VR counselor" to "VR staff" for obtaining verification of CA.
01/16/2024	B-300: Determining Eligibility	B-308: Assessments	Revised	Revised to clarify disability classifications for hearing loss and hearing impairments.
01/16/2024	B-400: Completing the Comprehensive Assessment	B-405: Computerized Criminal History Checks	Revised	Revised to edit information related to points of contact, clarify the VRC can only discuss the fingerprint-based CCH results with the customer and to clarify if a name-based CCH search reveals any result, the VRC obtains a fingerprint-based CCH search.
01/16/2024	B-600: Closure	B-603: Successful Closures	Revised	Revised to update start date, wage, and employment verification. Removed language regarding concurrent employment.
01/16/2024	C-300: Communication Services	C-309: Reader Services	Revised	Revised to add information regarding required invoices.
01/16/2024	C-400: Training Services	C-423: Other Training	Revised	Revised to add the requirement of the CCRC tour as part of the admission process for customers who want to attend CCRC. Added reference to C-500 regarding CCRC admissions procedures.
01/16/2024	C-500: Criss Cole Rehabilitation Center	C-503: CCRC Admissions Process	Revised	Revised to add a CCRC tour prior to admission is mandatory for customers referred for services at CCRC.
01/16/2024	C-700: Medical Services and Equipment	C-700: Medical Services and Equipment	Revised	Revised to clarify the circumstances of purchasing a hearing aid, process for sending courtesy copy to dispenser and adding guidance for purchase of a BAHA headband.
01/16/2024	C-1200: Supported Employment Services	C-1206: Benchmarks	Revised	Revised the process for issuing service authorizations for the job retention benchmark.
01/16/2024	D-500: Business Procedures for VR Staff	D-510: Retrieving and Disseminating Criminal History Record Information	Revised	Revised to edit information related to points of contact and clarify that the VRC can only discuss the fingerprint-based CCH results with the customer and not the name-based CCH results.
01/16/2024	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Added consultation requirement for entering credential attainment with Project Search, added headband and soft headband to cochlear implant approval.
12/01/2023	C-1500: Business Enterprises of Texas	C-1500: Business Enterprises of Texas	Revised	Revised to align policy with Texas Administrative Code.
12/01/2023	C-1102: Self Employment Services	C-1102-2: Goods and Services Not Provided	Revised	Removed 'deposits for utilities' from Goods not provided section.
10/2/2023	A-200: Customer Rights and Legal Issues	A-208: Release of Customer Records and Information	Revised	Revised to clarify an Open Records request is not required to provide records pursuant to A-209.
10/2/2023	B-500: Individualized Plan for Employment and Post-Employment	B-504-9: Frequency of Contact for an IPE or IPE Amendment	Revised	Revised to add communication from SARA is secure.
10/2/2023	B-600: Closure	B-605: Customer Notification	Revised	Revised to update VR counselor to VR staff.
10/2/2023	C-400: Training Services	C-423-2: Criss Cole Rehabilitation Center Training	Revised	Revised to remove the requirement to complete a tour of CCRC.
10/2/2023	D-300: Records Management	D-303-1: Case Files		Revised to add information about retrieving closed virtual case files and clarified language about maintaining closed customer case files.
9/18/2023	D-400: Quality Assurance and Continuous Quality Improvement	D-403: Monitoring Processes and Procedures	Revised	Revised to update information related to TxRocs and FDCM.

Revision Date	Chapter	Section	Type	Description
7/3/2023	B-300: Determining Eligibility	B-305-1: Establishing a Substantial Impediment to Employment	Revised	Revised to remove example.
7/3/2023	C-400: Training Services	C-400: Training Services	Revised	Revised to update training rates.
7/3/2023	C-800: Neurodevelopmental and Psychological Services	C-803-8: Applied Behavior Analysis Fees	Revised	Revised to align policy with edits made on 4-1-22
6/26/2023	B-200: Processing Initial Contacts and Applications	B-204: Application	Revised	Revised to add information regarding the paper application check box and to complete the Social Security Income Benefits page.
6/26/2023	B-200: Processing Initial Contacts and Applications	B-203: Initial Contact	Revised	Revised to remove reference to “Point of Contact” for potentially eligible cases.
6/26/2023	B-200: Processing Initial Contacts and Applications	B-200: Processing Initial Contacts and Applications	Revised	Revised to edit information regarding phase adjustment for cases that will be in potentially eligible phase.
6/26/2023	B-300: Assessments	B-308-3: Selecting a Disability Classification	Revised	Revised to add information related to Long Covid.
6/26/2023	C-400: Training Services	C-419: Training Services	Revised	Changed name of VR3121 to 'Referral for Personal Social Adjustment Training and Work Adjustment Training; VAT services will now utilize the new VR5000, Referral for Provider Services; All references to VR3121 for VAT has been revised to reflect this change.
6/26/2023	C-700: Medical Services and Equipment	C-705-3: Assessing and Planning for Services	Revised	Changed referral name to the new VR5000, Referral for Provider Services
6/26/2023	C-800: Neurodevelopmental and Psychological Services	C-805-2: Wellness Recovery Action Plan Service Delivery	Revised	Changed referral name to the new VR5000, Referral for Provider Services
6/26/2023	C-1007: Job Placement Services	C1007: Job Placement Services	Revised	Changed referral name to the new VR5000, Referral for Provider Services for Non-Bundled and Bundled Job Placement Services only
6/26/2023	C-1200: Supported Employment Services	C-1205: Referral to Supported Employment Services	Revised	Changed referral name to the new VR5000 Referral for Provider Services
6/26/2023	C-1300: Transition Services for Students and Youth with Disabilities	C-1300: Transition Services for Students and Youth with Disabilities	Revised	Revised to remove information regarding the requirement for a MCSA for potentially eligible customers.
6/26/2023	D-100: Case Service Budget	D-100: Case Service Budget	Revised	Revised to update Directorate to Region and Field Headquarters to Management Unit.
6/26/2023	D-200: Purchasing Goods and Services	D-213-5: Multicustomer Purchases	Revised	Revised to remove information regarding the requirement for a MCSA for potentially eligible customers.
6/26/2023	D-200: Purchasing Goods and Services	D-208-3: Incomplete or Inaccurate Invoices	Revised	Revised to update the VR3460, Vendor Invoice Additional Data Request will be available in RHW and once completed, will generate a case note.
6/26/2023	D-300: Record Management	D-300: Records Management	Revised	Revised to include information related to SARA generated case notes.
6/26/2023	E-100: Glossary	E-100: Glossary	Revised	Revised to update Directorate to Region and Field Headquarters to Management Unit.
6/26/2023	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Revised to include information related to SARA generated case notes.
5/15/2023	A-200: Customer Rights and Legal Issues	A-211: Accessing Customer Records in ReHabWorks	Revised	Revised to update the CRCC Code of Ethics link
5/15/2023	C-100: Counseling and Guidance	C-100: Counseling and Guidance	Revised	Revised to update the CRCC Code of Ethics link
5/15/2023	D-500: Business Procedures for VR Staff	D-501-3: Family Members as Customers	Revised	Revised to update the CRCC Code of Ethics link
4/1/2023	A-200: Customer Rights and Legal Issues	A-202-2: Civil Rights Complaints	Revised	Revised to update the TWC Equal Opportunity (EO) Officer contact information and updated the Regulatory Integrity Division to the Fraud Deterrence and Compliance Monitoring Division.
4/1/2023	C-400: Training Services	C-400: Training Services	Revised	Edits to reflect changes to policy and procedures to pay for academic training.
4/1/2023	D-200: Purchasing Goods and Services	D-210-4: Completing VR3472, Contracted Service Modification Request	Revised	Remove example that referred to requiring a VR3472 to purchase a benchmark again.
4/1/2023	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Revised to clarify purchases made using contracts established by the State Comptroller for Public Accounts and DIR do not require out of state approvals and are included in the exceptions to purchasing thresholds.
4/1/2023	E-200: Summary Table of Approvals Consultations and Notifications	E-200: Summary Table of Approvals Consultations and Notifications	Revised	Mark-up of E-200 edits reflect changes to C-400
2/1/2023	B-200: Processing Initial Contacts and Applications	B-206: Opening a Case	Revised	Revised to remove VR Supervisor consultation when two or more cases are closed unsuccessfully after being found eligible for services, prior to developing the IPE.
2/1/2023	C-400: Training Services	C-418-1: Purchasing Room and Board Services	Revised	Revised to remove VR Manager approval for an exceptions to the 50 mile radius of customer's residence requirement if there is a disability related need or if it is best value.
2/1/2023	C-400: Training Services	C-423-2: Criss Cole Rehabilitation Center Training	Revised	Revised to state if rehabilitation center training services are recommended outside of the CCRC, VR Manager approval is required.
2/1/2023	C-700: Medical Services and Equipment	C-700: Medical Services	Revised	Revised to change all state consultant approvals to consultations, decision's contrary to consultants recommendation will require approval, removed VRM approval for DME, and added guidance on waiver for seasoned hearing aid user
2/1/2023	C-1000: Employment Services	C-1007-2: Bundled Job Placement Services	Revised	Removed requirement to submit VR3472 for purchase of 2+ placements. Requires Supv approval
2/1/2023	C-1200: Supported Employment Services	C-1200: Supported Employment Services	Revised	Removed requirement to submit VR3472 for purchase of 2+ placements. Requires Supv approval
2/1/2023	C-1400: Supportive Goods and Services	C-1401: Maintenance	Revised	Clarified that a receipt is required for nonrecurring maintenance and clarified that there are no exceptions allowed for any items listed in VRSM D-206: Purchasing Restrictions.
2/1/2023	C-1400: Supportive Goods and Services	C-1408: Wage Services for Work Experience through WorkQuest	Revised	Removed VR Supervisor approval for using WorkQuest in lieu of a Workforce Development Board (WDB) when the WDB does not provide paid work experience.
2/1/2023	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Edit to align pre purchase review threshold for MCSAs to the threshold for all pre purchase reviews.
2/1/2023	D-200: Purchasing Goods and Services	D-208-3: Incomplete or Inaccurate Invoices	Revised	changed 'MAPS' to professional medical services and indicates they can use the RHW system-generated billing coversheet, and it must be filed in case file.
2/1/2023	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Revised threshold approval & prepurchase review to go in RHW workflow if combined with other approvals, increased prepurchase review to SA over $5000 and can be completed by the final approver, revised to allow family members to provide childcare services
2/1/2023	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals Consultation and Notifications	Revised	Revised to update various required approvals or consultations throughout the document.
2/1/2023	E-200: Summary Table of Approvals Consultation and Notifications	E-200: Summary Table of Approvals Consultation and Notifications	Revised	Additional edit to align the DME approval and RHW Workflow.
2/1/2023	E-300: Case Notes Requirements	E-300: Case Note Requirements	Revised	Revised to add the final approver (e.g., the VR Manager) can complete the pre purchase review if there are other approvals required before the purchase.
11/1/2022	C-400: Training Services	C-419: Work Readiness Services	Revised	Revised to add blind premium.
11/1/2022	C-1000: Employment Services	C-1007: Job Placement Services	Revised	Revised to add blind premium.
11/1/2022	C-1100: Self Employment Services	C-1103: Traditional Self Employment	Revised	Revised to add blind premium.
11/1/2022	C-1200: Supported Employment Services	C-1204: Purchasing Requirements	Revised	Revised to add blind premium.
11/1/2022	C-1400: Supportive Goods and Services	C-1405-4: Child Care Payment Guidelines	Revised	Revised to update reference to maximum child care rates.

Revision Date	Chapter	Section	Type	Description
8/1/2022	D-307: Processing Closed Case Files	D-307-2: Processing Closed Case Files	Revised	Revised shipping procedures.
7/1/2022	A-200: Release of Customer Records and Information	A-208-2: Release of Customer Criminal History Records	Revised	Revised to eliminate the retention of the Computerized Criminal History record in the customer paper case file.
7/1/2022	B-400: Completing the Comprehensive Assessment	B-405: Computerized Criminal History Checks	Revised	Revised to eliminate the retention of the Computerized Criminal History record in the customer paper case file.
7/1/2022	B-600: Closure and Post-Employment Services	B-603-5: More Than One Employment in the 90-Day Period	Revised	Revised to remove Consecutive Jobs section per RSA guidance on the requirement for 90 days in the same position.
7/1/2022	C-100: Counseling and Guidance	C-102: Individualized Plan for Employment Requirement	Revised	Revised to add C&G is provided and documented within 7 calendar days of completing the IPE to align with B-504-12: IPE Documentation Requirements
7/1/2022	C-100: Counseling and Guidance	C-104: Documentation Requirement	Revised	Revised "issues" to read "topics".
7/1/2022	C-200: Technology Services	C-202: Assistive Technology Unit Services	Revised	Revisions made to align with recent changes to SFP Chapter 9: Assistive Technology for Sight Related Disabilities.
7/1/2022	C-400: Training Services	C-406: Purchasing Training Services	Revised	Revision clarifies that SSI/SSDI recipients does not pay for VR services. Rates were updated.
7/1/2022	C-400: Training Services	C-409-6: Purchasing Dual Credit Courses	Revised	Revised to update reference to Dual Credit Courses due to chapter renumbering.
7/1/2022	C-400: Training Services	C-422: Project SEARCH	Revised	Revised to address guidance from RSA related to the requirement for 90 days in the same position.
7/1/2022	C-1000: Employment Services	C-1007-2: Bundled Job Placement Services	Revised	Revised to address guidance from RSA related to the requirement for 90 days in the same position.
7/1/2022	C-1100: Self-Employment Services	C-1102-11: Self-Employment Goods and Services	Revised	Revision provides instruction to purchasing utilities deposits through maintenance.
7/1/2022	C-1300: Transition Services for Students and Youth with Disabilities	C-1300: Transition Services for Students and Youth with Disabilities	Revised	Revised to clarify information on multi-customer service authorizations, clarified information related to a Temporary Learning Experience, and renumbered sections in the chapter.
7/1/2022	C-1400: Supportive Goods and Services	C-1401-2: Recurring Maintenance	Revised	Revised to allow for the purchase of health insurance premiums when required for work experience services, practicums, internships and clinicals.
7/1/2022	C-1400: Supportive Goods and Services	C-1401-3: Nonrecurring Maintenance	Revised	Revised to allow for the purchase of health insurance premiums when required for work experience services, practicums, internships and clinicals. Revision also provides instruction to purchasing utilities deposits through maintenance.
7/1/2022	C-1400: Supportive Goods and Services	C-1401-3: Nonrecurring Maintenance	Revised	Revision provides instruction to purchasing utilities deposits through maintenance.
7/1/2022	C-1400: Supportive Goods and Services	C-1402-8: Relocation	Revised	Revision provides instruction to purchasing utilities deposits through maintenance.
7/1/2022	D-200: Purchasing Good and Services	D-213-5: Multicustomer Purchases	Revised	Revision clarifies the filing of invoices for multicustomer SAs and use of multicustomer SAs for potentially eligible services.
7/1/2022	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Revision clarifies that SSI/SSDI recipients does not pay for VR services and BLR was increased to 300%
7/1/2022	D-200: Purchasing Goods and Services	D-204-8: Shipping and Handling Costs	New	New section adds instruction for staff for purchasing shipping and handling costs.
7/1/2022	D-200: Purchasing Goods and Services	D-206: Purchasing Restrictions	Revised	Revised to allow for the purchase of health insurance premiums when required for work experience services, practicums, internships and clinicals. Revision also provides instruction to purchasing utility deposits through maintenance.
7/1/2022	D-200: Purchasing Goods and Services	D-206-3: Out-of-State Purchases	Revised	Revision clarifies Contracted Out of State Goods and Services includes contracted Out of State Training providers.
7/1/2022	D-300: Records Management	D-304-2: Transfer of Open Cases	Revised	Revisions clarify the transfer policy for transition cases.
7/1/2022	D-300: Records Management	D-307-6: Requesting Pickup	Revised	Revised process to included tracking closed case boxes when shipping to the Records Center.
7/1/2022	D-500: Business Procedures for VR Staff	D-506-1: Researching a Payment	Revised	Revised to update the warrant number from six to seven digits to align with RHW functionality.
7/1/2022	D-500: Business Procedures for VR Staff	D-510-5: Responding to a Request	Revised	Revision eliminates the retention of the Computerized Criminal History record in the customer paper case file.
7/1/2022	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Revised to remove the legal requirements section, add a section on Documentation in VR, and added some TIPS to some case notes.
6/1/2022	B-100: Vocational Rehabilitation Process, Roles, and Responsibilities	B-103: Understanding the VR Process	Revised	Revisions support changes to the post employment policy.
6/1/2022	B-200: Processing Initial Contacts and Applications	B-200: Processing Initial Contacts and Applications	Revised	Revisions support changes to the post employment policy.
6/1/2022	B-300: Determining Eligibility	B-303-2: Extension of Time for Determining Eligibility	Revised	Revisions support changes to the post employment policy.
6/1/2022	B-500: Individualized Plan for Employment and Post-Employment	B-500: Individualized Plan for Employment and Post-Employment	Revised	Revisions support changes to the post employment policy.
6/1/2022	B-600: Closure	B-600: Closure	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-100: Counseling and Guidance	C-104-2: Closing a Counseling and Guidance-Only Case	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-200: Technology Services	C-204-2: Phase 2—Evaluation and Training	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-400: Training Services	C-400: Training Services	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-600: Orientation and Mobility Services	C-603-11: Recommending Purchase of Equipment	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-700: Medical Services and Equipment	C-700: Medical Services and Equipment	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-700: Medical Services and Equipment	C-704-10: Medical Services and Equipment	Revised	Update to statute, clarified and aligned with SFP
6/1/2022	C-800: Neurodevelopmental and Psychological Services	C-800: Neurodevelopmental and Psychological Services	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-1007: Job Placement Services	C-1007-4: On-the-Job Training	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-1200: Supported Employment Services	C-1200: Supported Employment Services	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-1300: Transition Services for Students and Youth with Disabilities	C-1303-1: Required for Planning and IPE Development	Revised	Revisions support changes to the post employment policy.
6/1/2022	C-1400: Supportive Goods and Services	C-1400: Supportive Goods and Services	Revised	Revisions support changes to the post employment policy.
6/1/2022	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Revisions support changes to the post employment policy.
6/1/2022	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revisions corrects E-200 to align with VRSM C-704-11 which does not require LMC approval.
6/1/2022	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revisions support changes to the post employment policy.
6/1/2022	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revisions made for medical evaluation for hearing aid users
6/1/2022	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Revisions support changes to the post employment policy.
5/2/2022	D-500: Business Procedures for VR Staff	D-511: Systems Access - Processing of IT1260 Forms	New	New section on how access to VR Systems (RHW, RHW Reports, TxROCS) is established and updated for VR staff.
4/1/2022	A-300: Specific Customer Populations	A-305: Students and Youth with Disabilities	Revised	Removed irrelevant references.
4/1/2022	A-500: Measurable Skill Gains	A-504: Types of Documented Progress for Measurable Skill Gains	Revised	Revised to edit one of the examples of documentation to confirm an Educational Functioning Level (EFL) Measurable Skill Gains (MSGs).
4/1/2022	B-200: Processing Initial Contacts and Applications	B-205: Diagnostic Interview	Revised	Revision adds a link to the chart for required assessments.
4/1/2022	B-300: Determining Eligibility	B-304-1: Establishing the Presence of an Impairment	Revised	Revisions clarify eligibility examples.
4/1/2022	B-300: Determining Eligibility	B-310-3: Trial Work Experience	Revised	Reduced approvals for goods and/or services when provided as part of a trial work plan. Clarified which services can be used in Trial Work.
4/1/2022	C-300: Communication Services	C-305-4: Noncertified Interpreters	Revised	Revisions update the procedures regarding completing the VR3104.
4/1/2022	C-300: Communication Services	C-306-3: Language Line	Revised	Revision directs staff to the intranet language line for language services.
4/1/2022	C-400: Training Services	C-421-4: Work Experience Training	Revised	Revised to remove VR Supervisor consultation for remote training.
4/1/2022	C-400: Training Services	C-422: Project SEARCH	Revised	Revised to reflect the changes to the Project SEARCH forms and procedures.
4/1/2022	C-700: Medical Services	C-700: Medical Services	Revised	Medical approvals revised.
4/1/2022	C-800: Neurodevelopmental and Psychological Services	C-800: Neurodevelopmental and Psychological Services	Revised	More than 60 intervention hours of Applied Behavior Analysis over the lifetime of the case-removed VRS approval. Removed neuropsych and psych assessment off list as requiring approval if repeated.
4/1/2022	C-800: Neurodevelopmental and Psychological Services	C-804-2: Psychological Services Limits	Revised	Removed required approval for repeating a purchase of any psychological or neuropsychological assessment or evaluation and removed medical director approval and changed it to VRM approval for actions contrary to the advice of the RPC.
4/1/2022	C-1000: Employment Services	C-1007: Job Placement Services	Revised	Revised to remove VR Supervisor consultation for remote training.
4/1/2022	C-1200: Supported Employment Services	C-1202-3: Extended Services	Revised	Clarified Benefits Summary and Analysis/Work Incentive Plan requirements for Supported Employment Services.
4/1/2022	C-1300: Transition Services for Students and Youth with Disabilities	C-1305-5: Assistive Technology	Revised	Clarified when consultation is needed when considering assistive technology for high school students.
4/1/2022	C-1400: Supportive Goods and Services	C-1400: Supportive Goods and Services	Revised	Reduced approval for vehicle repairs, increased the amount for approval for vehicle repairs to $2,500, and removed the requirement for approval for replacement cost of lost or stolen tools and equipment over $1,000.
4/1/2022	D-200: Purchasing Goods and Services	D-213-6: Food Purchased for Customer Training	Revised	Revised to align with VRSM C 1300 Transition Services for Students and Youth with Disabilities regarding purchasing food for customer training using Pre-ETS funds.
4/1/2022	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Approvals Revision.
2/22/2022	A-200: Customer Rights and Legal Issues	A-212-1: Voter Registration Procedures	Revised	Revised to align with the updates to RHW.
2/22/2022	B-200: Processing Initial Contacts and Applications	B-206-5: Adjust the Phase of a Previously Closed Case	Revised	Revised to add option for phase adjustment for closure before application for potentially eligible case only.
2/22/2022	B-600: Closure and Post-Employment Services	B-603-3: Verifying Employment for Closure	Revised	Revised to align with changes in RHW. The RHW Field labeled "Start the Clock Date" was changed to "Substantial Services Completed Date (90-day clock)".
2/22/2022	C-200: Technology Services	C-203: Rehabilitation Technology Devices and Services	Revised	Revised to align policy with other sections of the VRSM regarding not requiring comparable benefits for Rehabilitation Technology.
2/1/2022	B-200: Processing Initial Contacts and Applications	B-204-4: Obtaining a Temporary Social Security Number	Revised	Revised to align with Data Corrections section in policy to complete the VR5158 and file in customer's file.
2/1/2022	B-300: Determining Eligibility	B-310-3: Trial Work Experience	Revised	Edits reflect the changes to the Supported Employment Service Delivery Model.
2/1/2022	B-400: Completing the Comprehensive Assessment	B-403-2: Specialized Assessment and Evaluations	Revised	Edits reflect the introduction of the Career Planning Assessment and the removal of the Supported Employment Assessment.
2/1/2022	C-400: Training Services	C-415-2: Maximum Amounts for Textbooks and Supplies	Revised	Clarifies that electronically accessing course textbooks and supplies should be included when calculating these maximum amounts.
2/1/2022	C-1002: Employment Services	C-1002-2: Employment Services Resources	Revised	Edits reflect the changes to the Supported Employment Service Delivery Model
2/1/2022	C-1200: Supported Employment Services	C-1200: Supported Employment Services	Revised	Edits reflect the changes to the Supported Employment Service Delivery Model
2/1/2022	C-1300: Transition Services for Students and Youth with Disabilities	C-1305-6: Providing Pre-Employment Transition Services	Revised	Clarifying edits on documenting and processing potentially eligible cases.
2/1/2022	C-1400: Supportive Goods and Services	C-1402-3: Recurring Transportation	Revised	Clarified when the VR2181, Transportation Log, for private carrier recurring transportation should be used.
2/1/2022	C-1400: Supportive Goods and Services	C-1408: Wage Services for Work Experience through WorkQuest	Revised	Reduced approval level from Deputy Regional Director to VR Supervisor when using WorkQuest in lieu of a Workforce Development Board for the wage services for students and youth with disabilities
2/1/2022	D-200: Purchasing Goods and Services	D-203-4: Customer Participation in the Cost of Services	Revised	Revised to clarify how to handle customer participation in the cost of hearing aids, accessories, or service charges.
2/1/2022	D-200: Purchasing Goods and Services	D-204-4: Replacement Service Authorizations	Revised	Clarified if the only update needed involves changing the vendor and not the good/service description or dates, a replacement SA is not required.
2/1/2022	D-200: Purchasing Goods and Services	D-208-3: Incomplete or Inaccurate Invoices	Revised	Revised to clarify billing for advance payment situations and medically related purchases and how the RHW system generated billing coversheet is used.
2/1/2022	D-200: Purchasing Goods and Services	D-213-2: Advance Payments	Revised	Revised to clarify billing for advance payment situations and how the RHW system generated billing coversheet is used.
2/1/2022	D-300: Records Management	D-304-2: Transfer of Open Cases	Revised	Revised to align language with TxROCS updates.
2/1/2022	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Reduced approval level from Deputy Regional Director to VR Supervisor when using WorkQuest in lieu of a Workforce Development Board for the wage services for students and youth with disabilities. Approval will also go through the RHW Workflow.
2/1/2022	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Edits reflect the changes to the Supported Employment Service Delivery Model
2/1/2022	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Edits reflect the changes to the Supported Employment Service Delivery Model
11/2/2021	D-200: Purchasing Goods and Services	D-203-3: Comparable Services and Benefits	Revised	Revised to align with Exceptions for Use of Comparable Services and Benefits section.
10/13/2021	C-1007: Job Placement Services	C-1007-4: On the Job Training	Revised	Revised to align with updates to the Texas Gov. Code to change thresholds from $5K to $10K.
10/5/2021	C-400: Training Services	C-418-1: Purchasing Room and Board Services	Revised	Revised to align with updates to the Texas Gov. Code to change thresholds from $5K to $10K.
10/5/2021	C-700: Medical Services and Equipment	C-704-1: Bids and Specifications	Revised	Revised to align with updates to the Texas Gov. Code to change thresholds from $5K to $10K.
10/1/2021	A-200: Customer Rights and Legal Issues	A-205-5: Subrogation Procedure	Revised	Revised to align with form and the guidance to customers.
10/1/2021	A-200: Customer Rights and Legal Issues	A-212: Voter Registration	Revised	Revised to align with updated TWC NVRA implementation plan/removed case note requirement.
10/1/2021	A-500: Measurable Skill Gains	A-505: Documenting Measurable Skill Gains	Revised	Revised to provide clarification, to indicate information must be updated after each semester/grading period, and to provide time frame for which documents need to be obtained.
10/1/2021	B-200: Processing Initial Contacts and Applications	B-204: Application	Revised	Revised to remove case note requirement for voter registration.
10/1/2021	B-500: Individualized Plan for Employment	B-505-1: Joint Annual Review	Revised	Revised to add education history.
10/1/2021	B-600: Closure and Post-Employment Services	B-603: Successful Closures	Revised	Revised to add clarification, move ESP documentation to the primary source documentation, added section for Start Date and Alternative Methods, removed same day requirement for employment verification source documentation.
10/1/2021	C-800: Neurodevelopmental and Psychological Services	C-802-6: Autism Spectrum Disorder Supports Settings, Fees, and Allowable Hours	Revised	Revised to include rate increases for services.
10/1/2021	D-200: Purchasing Goods and Services	D-204-6: Changing a Provider on a Service Authorization	Revised	Revised to allow more flexibility to change the provider.
10/1/2021	D-200: Purchasing Goods and Services	D-205-3: Competitive Bids	Revised	Revised to align with updates to the Texas Gov. Code to change thresholds from $5K to $10K.
10/1/2021	D-200: Purchasing Goods and Services	D-206-4: Taxes	Revised	Revised to add vehicle rentals aren't tax exempt.
10/1/2021	D-200: Purchasing Goods and Services	D-209: Noncompetitive Purchases	Revised	Updates to TX gov. code to change thresholds from $5K to $10K.
10/1/2021	D-200: Purchasing Goods and Services	D-212-2: Crossing State Fiscal Years	Revised	Revised to clarify goods across fiscal years.
10/1/2021	D-500: Business Procedures to VR Staff	D-508: Payment After Close of a Fiscal Year and Miscellaneous Claims	Revised	Updated and provided an example for the time frame to process payments for goods and services received during the state fiscal year.
10/1/2021	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Removed the "tip" referencing the case note requirement for voter registration services, revised employment case note and joint annual review case note to align with policy edits.

Revision Date	Chapter	Section	Type	Description
7/1/2021	A-200: Customer Rights and Legal Issues	A-209-9: Release for Administration of the Customer's VR Program	Revised	Revised to refer staff to additional information on release of information from a fingerprinting criminal background check.
7/1/2021	A-200: Customer Rights and Legal Issues	A-213-3: Security Breaches of Confidential Information	Revised	Revised to clarify a position title.
7/1/2021	A-300: Specific Customer Populations	A-300: Specific Customer Populations	Revised	Added specific state office program specialist titles to clarify this information for staff.
7/1/2021	A-400: Business Services	A-400: Business Services	Revised	Added specific state office program specialist titles to clarify this information for staff.
7/1/2021	B-200: Processing Initial Contacts and Applications	B-204: Application	Revised	Clarified documentation requirements for voter registration procedures and when VRCs can purchase an ID/DL for a customer.
7/1/2021	B-300: Determining Eligibility	B-308: Assessments	Revised	Revised to require hand controls be approved by VR Supervisor while in application status.
7/1/2021	B-400: Completing the Comprehensive Assessment	B-402-2: Use of Existing Records	Revised	Revised to provide guidance on use of existing assessments.
7/1/2021	B-400: Completing the Comprehensive Assessment	B-405-1: Obtaining and Maintaining Computerized Criminal History Check Results	Revised	Revised to specify encrypted email subject line for CCH requests
7/1/2021	B-600: Closure and Post-Employment Services	B-603: Successful Closures	Revised	Revised to reference the new employment wage and verification template.
7/1/2021	C-100: Counseling and Guidance	C-102-1: Frequency of Counseling and Guidance	Revised	Revised to add Attempt to Complete C&G case note and remove the C&G exception. Also, to clarify that C&G must be provided as documented on the IPE.
7/1/2021	C-300: Communication Services	C-305-4: Noncertified Interpreters	Revised	Revised to provide guidance on use of non-certified interpreters and to reference required form.
7/1/2021	C-300: Communication Services	C-307-2: Requesting Braille Services	Revised	Revised to update process for requesting braille services.
7/1/2021	C-400: Training Services	C-400: Training Services	Revised	Revised to reorganize/renumber multiple sections, update rates, and add guidance on tutoring.
7/1/2021	C-400: Training Services	C-421-4: Work Experience Training	Revised	Revised to include VR staff responsibilities related to use of referrals, plans and consultations to align with VR-SFP.
7/1/2021	C-400: Training Services	C-422-2: Steps to Establish a Project SEARCH Site	Revised	Revised to add SME title.
7/1/2021	C-400: Training Services	C-422-5: Project SEARCH Skills Training	Revised	Revised to include VR staff responsibilities related to use of referrals, plans and consultations to align with VR-SFP.
7/1/2021	C-700: Medical Services and Equipment	C-703-26: Rehabilitative Therapies	Revised	Revised to require VRS approval rather than consultation.
7/1/2021	C-800: Neurodevelopmental and Psychological Services	C-800: Neurodevelopmental and Psychological Services	Revised	Revised to add SME title
7/1/2021	C-1000: Employment Services	C-1007: Job Placement Services	Revised	Revised to include VR staff responsibilities related to use of referrals, plans and consultations to align with VR-SFP.
7/1/2021	C-1000: Employment Services	C-1007-4: On-the-Job Training	Revised	Revised to specify the form used for OJT.
7/1/2021	D-100: Case Service Budget	D-100: Case Service Budget	Revised	Revised to reflect changes in RHW to budget allocations.
7/1/2021	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Updated cross-references to renumbered sections in VRSM C-400.
7/1/2021	D-200: Purchasing Goods and Services	D-203-4: Customer Participation in the Cost of Services	Revised	Revised to align the process for handling cash receipts.
7/1/2021	D-200: Purchasing Goods and Services	D-204-4: Replacement Service Authorizations	Revised	Revised to clarify that approvals must be in place if required for the replacement SA and linked to the replacement service record.
7/1/2021	D-200: Purchasing Goods and Services	D-205: Purchasing Threshold Requirements	Revised	Revised to clarify the use of an approval case note for these approvals.
7/1/2021	D-200: Purchasing Goods and Services	D-206-3: Out-of-State Purchases	Revised	Revised to clarify that the consultation is with the program specialist assigned to the specific training.
7/1/2021	D-200: Purchasing Goods and Services	D-210-2: Process for Exceptions to Non-Hospital Contracts	Revised	Revised to clarify the process for exceptions to non-hospital contracts.
7/1/2021	D-200: Purchasing Goods and Services	D-213-2: Advance Payments	Revised	Revised to add Child Care and Medical Records to the advance payment table.
7/1/2021	D-300: Records Management	D-300: Records Management	Revised	Revised to include use of virtual case files and update policy and procedure
7/1/2021	D-300: Records Management	D-307-1: Pulling Closed Case Files for Storage	Revised	Revised to remove FileNet as an option for file location and instructs staff to select Records Center.
7/1/2021	D-500: Business Procedures for VR Staff	D-510: Retrieving and Disseminating Criminal History Record Information	Added	Added new section on retrieving customer criminal history.
7/1/2021	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revised to align approvals with policy changes in other chapters of the VRSM
7/1/2021	E-300: Case Notes Requirements	E-300: Case Note Requirements	Revised	Revised to add Attempt to Complete C&G case note requirements, clarify that C&G is provided as indicated on the IPE, and to add tip for voter registration at application.
5/3/2021	B-200: Processing Initial Contacts and Applications	B-204-1: Application Process	Revised	Revised to clarify that staff cannot deny or delay an application and to clarify financial information for SSI/SSDI recipients
5/3/2021	C-700: Medical Services and Equipment	C-704-10: Hearing Aids	Revised	Revised to incorporate policies and procedures previously published in VR-SFP Chapter 6 to the VRSM
5/3/2021	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revised to include approval of medical clearance for hearing aids if evaluation is delayed; see VRSM C-704-10 for policy.
4/1/2021	A-200: Customer Rights and Legal Issues	A-208-2: Release of Customer Criminal History Records	Revised	Revised to clarify the difference between a name-based and fingerprint-based background check. Also, to clarify when results of the background check can be released.
4/1/2021	B-100: Vocational Rehabilitation Process, Roles, and Responsibilities	B-101-7: Consultants	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	B-200: Processing Initial Contacts and Applications	B-204: Application	Revised	Revised to clarify initial contact and application timeline.
4/1/2021	B-200: Processing Initial Contacts and Applications	B-204-1: Application Process	Revised	Revised to include the SSA 3288 in the list of disclosure forms during the application phase.
4/1/2021	B-300: Determining Eligibility	B-300: Determining Eligibility	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	B-500: Individualized Plan for Employment	B-500: Individualized Plan for Employment	Revised	Removes approval requirement for EOT for IPE and clarifies procedure when the customer and counselor do not agree on the contents of an IPE.
4/1/2021	B-600: Closure and Post-Employment Services	B-604-1: Disability Too Significant to Benefit from Services	Revised	Removes requirement for VR Supervisor approval to close a case as "disability too significant."
4/1/2021	C-200: Technology Services	C-200: Technology Services	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	C-200: Technology Services	C-204-3: Phase 3 Vehicle Selection and TTI Review	Revised	Revised to note that vehicle modification reviews under $1500 are at no cost.
4/1/2021	C-400: Training Services	C-400: Training Services	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	C-400: Training Services	C-421: Work Experience Services	Revised	Revised to change approval required for Work Experience exceeding 12 weeks from VR Manager to VR Supervisor.
4/1/2021	C-600: Orientation and Mobility Services	Introduction	Revised	Added instruction explaining when counselors should seek approval exceptions to facilitate customer progress.
4/1/2021	C-700: Medical Services and Equipment	C-700: Medical Services and Equipment	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	C-800: Neurodevelopmental and Psychological Services	C-800: Neurodevelopmental and Psychological Services	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	C-1000: Employment Services	C-1007-4: On-the-Job Training	Revised	Revised to change requirement for VR Supervisor approval to consultation with the State Office Program Specialist for Employment Re-entry, Work Experience and Proprietary Schools for VR to pay a higher percentage of reimbursement for On-the-Job Training.
4/1/2021	C-1100: Self-Employment Services	C-1100: Self-Employment Services	Revised	Revised to update various required approvals throughout chapter and to change references from "RPS" and "RPSS" to "regional specialist assigned to self-employment."
4/1/2021	C-1300: Transition Services for Students and Youth with Disabilities	C-1300: Transition Services for Students and Youth with Disabilities	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	C-1300: Transition Services for Students and Youth with Disabilities	C-1303-3: Students Enrolled in Private School or Homeschool Settings	Added	Added new section on providing services to private and homeschooled students
4/1/2021	C-1300: Transition Services for Students and Youth with Disabilities	C-1305-6: Providing Pre-Employment Transition Services	Revised	Revised to clarify how Pre-ETS services are documented in ReHabWorks.
4/1/2021	C-1400: Supportive Goods and Services	C-1400: Supportive Goods and Services	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Revised to update various required approvals or consultations throughout the chapter.
4/1/2021	D-200: Purchasing Goods and Services	D-204-6: Changing a Provider on a Service Authorization	Revised	Revised to clarify that the service provider on SAs for medical records can be changed.
4/1/2021	D-200: Purchasing Goods and Services	D-211: Setting up and Paying Providers	Revised	Revised to clarify the process and requirements for establishing providers in ReHabWorks.
4/1/2021	D-200: Purchasing Goods and Services	D-213-8: Scheduling of Payments Greater than $5000	Added	Edit adds information regarding the use of payment scheduling in compliance with the Prompt Payment Act.
4/1/2021	D-200: Purchasing Goods and Services	D-215: Service Authorizations when RHW is Not Available	Revised	Revised to note that VR management provides direction for purchasing processes when RHW is not available.
4/1/2021	D-500: Business Procedures for VR Staff	D-505-1: Refunds	Added	Added new section providing instructions for handling cash receipts/refunds.
4/1/2021	E-200: Summary Table of Approvals Consultations and Notifications	E-200: Summary Table of Approvals Consultations and Notifications	Revised	Revised to update various required approvals or consultations throughout the document.
3/1/2021	B-300: Determining Eligibility	B-308-1: Required Assessments and Policy for Selected Conditions	Revised	Revised to reflect changes from the new Substance Use Disorder Services policy.
3/1/2021	C-200: Technology Services	C-204: Vehicle Modification Services	New	New Vehicle Modification Services policy (complete replacement of existing policy)
3/1/2021	C-800: Neurodevelopmental and Psychological Services	C-806: Substance Use Disorders Services	Revised	Revised Substance Use Disorder Services policy.
3/1/2021	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revised approvals for vehicle modification, vehicle modification repair, driver training, and vehicle payment assistance.
2/19/2021	B-200: Processing Initial Contacts and Applications	B-204-1: Application Process	Revised	Revised to clarify procedures when ReHabWorks is not available.
2/8/2021	A-200: Customer Rights and Legal Issues	A-210: PIN and Signature Procedures	Revised	Revised to update guardian and representative pseudo PIN procedures.
2/8/2021	B-200: Processing Initial Contacts and Applications	B-204-1: Application Process	Revised	Revised to include request for customer to bring documentation of customer's start date if employed at time of application
2/8/2021	B-500: Individualized Plan for Employment	B-502: IPE Process	Revised	Revised to explain the pop-up notice in RHW at IPE that reminds staff of documents to be obtained prior to IPE.
2/8/2021	B-600: Closure and Post-Employment Services	B-600: Closure and Post-Employment Services	Revised	Revised required documentation for start date of employment, verification of wages, verification of employment, and customer notification.
2/8/2021	D-200: Purchasing Goods and Services	D-204-4: Replacement Service Authorizations	Revised	Revised to note that replacement SAs must be issued within five calendar days of the day on which the original SA is canceled or closed. New SAs should be issued before ones being replaced are canceled or closed. Added instruction for staff to contact UPS if a vendor change is needed.
2/8/2021	D-200: Purchasing Goods and Services	D-208-3: Incomplete or Inaccurate Invoices	Revised	Revised to note that the billing statement may be used as the invoice for advanced payments and to note when to attach the RHW system generated billing cover sheet.
2/8/2021	D-300: Records Management	D-304: Transfer of Cases and Caseloads	Revised	Revised to add VRM, VRS, or designee as the person to transfer a case to and from the management unit.
2/8/2021	E-400: Applying Basic Living Requirements (BLR) to VR Services	E-400: Applying Basic Living Requirements (BLR) to VR Services	Revised	Correction to delete requirement for the application of BLR to Home or Jobsite Modification evaluations.
2/8/2021	VR Glossary	VR Glossary	Revised	Revised to add and update RSA-911 terms and definitions.
1/15/2021	A-200: Customer Rights and Legal Issues	A-202-6: Discrimination Based on Gender Expression and Identity	Added	Added guidance on discrimination based on gender expression.
1/15/2021	B-200: Processing Initial Contacts and Applications	B-203-2: Initial Contact Procedures	Revised	Revised to add nondiscrimination statement and instructions on working with applicants who are homeless.
1/15/2021	B-200: Processing Initial Contacts and Applications	B-204-1: Application Process	Revised	Revised to add details for customer identification in ReHabWorks, including preferred nickname and gender.
1/15/2021	B-200: Processing Initial Contacts and Applications	B-204-2: Customer Identification and Authorization for Employment	Revised	Revised to add instructions on handling a customer's revised name and gender markers.
1/15/2021	B-200: Processing Initial Contacts and Applications	B-206: Opening a Case	Revised	Revised to add instructions regarding approval for phase adjustment requests for open cases and for requests outside the current program year.
1/15/2021	B-300: Determining Eligibility	B-311-1: Residency Requirement	Revised	Revised policy and procedure on residency requirements
1/15/2021	B-500: Individualized Plan for Employment	B-502-1: Mismatched Identification After the IPE in Reports and Other Correspondence	Added	Added instructions for handling mismatched customer identification details, such as name changes.
1/15/2021	B-500: Individualized Plan for Employment	B-504-5: Planned Services	Revised	Revised to clarify that specific rates should not be included the IPE, and to remove requirement for planned services to extend beyond six months, to align with policies in VRSM B-300: Determining Eligibility.
1/15/2021	C-100: Counseling and Guidance	C-105-4: Counseling and Guidance Based on Gender Expression and Identity	Added	Added guidance on providing nondiscriminatory counseling and guidance services based on a customer's gender expression.
1/15/2021	C-200: Technology Services	Introduction	Revised	Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.
1/15/2021	C-300: Communication Services	C-302: Typical Services	Revised	Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.
1/15/2021	C-400: Training Services	C-404: VR Counselor Responsibilities	Revised	Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.
1/15/2021	C-400: Training Services	C-410-2: Pell Grant	Revised	Revised to note that there are no exceptions to the use of Pell Grant funds.
1/15/2021	C-400: Training Services	C-411-2: Supplemental Security Income and Social Security Disability Income Recipients	Revised	Revised to add exemption from required participation in the cost of training services for independent or proprietary training institutions if there is no comparable public training institute.
1/15/2021	C-400: Training Services	C-413-1: Out-of-State Training at a Proprietary Institution	Revised	Revised to delete sentence as it is duplicative to the last bullet referring staff to the section above for procedures on amount paid to institution.
1/15/2021	C-400: Training Services	C-417-2: Room and Board Payments and Prorating	Revised	Revised to clarify that room and board should be issued on one SA for the entire grading period.
1/15/2021	C-700: Medical Services and Equipment	C-701: Professional Medical Services	Revised	Revised to clarify circumstances when field office staff must coordinate medical services, and when the Medical Services Coordinator must organize the customer's medical services.
1/15/2021	C-700: Medical Services and Equipment	C-703-36: Eye Surgery and Treatment for Eye Conditions	Revised	Revised to update situations requiring state ophthalmological consultant review and to clarify eye prescription, eye injection, and corneal transplant procedures.
1/15/2021	C-800: Neurodevelopmental and Psychological Services	C-803-4: Social Skills	Revised	Revised to clarify that social skills is a plan, not an assessment.
1/15/2021	C-1400: Supportive Goods and Services	C-1400: Introduction	Revised	Revised to clarify that staff may request policy/procedure exceptions to facilitate a customer's progress.
1/15/2021	C-1400: Supportive Goods and Services	C-1402: Transportation Services	Revised	Revised to clarify that SAs for recurring transportation payments should be issued monthly or for the duration of the service and be paid weekly.
1/15/2021	D-200: Purchasing Goods and Services	D-203-3: Comparable Services and Benefits	Revised	Revised to add instructions on documenting arranged service records in RHW when substantial or supportive goods and services are arranged by a comparable benefit.
1/15/2021	D-200: Purchasing Goods and Services	D-203-4: Customer Participation in the Cost of Services	Revised	Revised to clarify BLR requirements.
1/15/2021	D-200: Purchasing Goods and Services	D-204: The Purchasing Process	Revised	Revised to clarify backdated, replacement, and ATF case note documentation. Also clarified language for goods and services regarding backdated SA.
1/15/2021	D-200: Purchasing Goods and Services	D-205: Purchasing Threshold Requirements	Revised	Revised to clarify when competitive bids are needed for tuition and required fees for training at an out of state or private training institution. Also clarifies purchases exempted from purchasing threshold requirements.
1/15/2021	D-200: Purchasing Goods and Services	D-209-1: Noncompetitive Purchases	Revised	Revised to align language with policy in D-205-3: Competitive Bids.
1/15/2021	D-200: Purchasing Goods and Services	D-212: Creating the Service Authorization	Revised	Revised to provide instructions on documenting customer identification preference in service authorizations.
1/15/2021	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revised to add new approval for requests for phase adjustment for open cases and for closed cases outside of the program year. Also revised eye injection service requiring approval.
1/15/2021	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Revised to clarify backdated, replacement, and ATF case note documentation.
1/15/2021	VR Glossary	VR Glossary	Revised	Revised to add "Homeless"
10/1/2020	A-200: Customer Rights and Legal Issues	A-200: Customer Rights and Legal Issues	Revised	Revised to note that information about CAP must be provided to customers who are potentially eligible when they complete the VR1820.
10/1/2020	A-200: Customer Rights and Legal Issues	A-214: Harm to Self and Others	Added	New section provides guidance and procedures for staff to use when a customer is a harm to themselves and/or others.
10/1/2020	A-500: Measurable Skill Gains	A-500: Measurable Skill Gains	Revised	Revised to expand information about documentation of MSGs and staff responsibilities.
10/1/2020	A-600: Credential Attainment	A-604: Documenting Credential Attainment	Revised	Revised to add more information about documentation of credential attainment and staff responsibilities.
10/1/2020	B-100: Vocational Rehabilitation Process, Roles, and Responsibilities	B-101-7: Consultants	Revised	Revised to include content for Eye Medical policy and procedures.
10/1/2020	B-300: Determining Eligibility	B-300: Introduction	Revised	Added language from CFR on non-discrimination in eligibility.
10/1/2020	B-300: Determining Eligibility	B-308: Assessments	Revised	Revised to include content for Eye Medical policy and procedures.
10/1/2020	B-300: Determining Eligibility	B-309-4: Designating the Level of Significance in RHW	Revised	Revised to align documentation language with E 300: Case Note Requirements.
10/1/2020	B-300: Determining Eligibility	B-311: Other Eligibility Considerations	Revised	Revised to add language from CFR on non-discrimination in eligibility.
10/1/2020	B-500: Individualized Plan for Employment	B-504-5: Planned Services	Revised	Revised to add reference to new form, VR3109, Eye Surgery and Treatment Recommendations.
10/1/2020	B-600: Closure and Post-Employment Services	B-603-3: More Than One Employment in the 90-Day Period	Revised	Revised to clarify if there is a provider placement, they can bill for benchmark C as per VR-SFP; however, if there is a gap of 8 or more weeks, the 90-day period will start over for VR successful closure.
10/1/2020	C-300: Communication Services	C-305: Interpreter Services for Deaf and Hard of Hearing Customers	Revised	Revised to clarify Interpreter Certifications, rates and guidelines for CSSA, and purchasing processes.
10/1/2020	C-300: Communication Services	C-309: Reader Services	Revised	Revised to clarify procedures for purchasing reader services for students in an academic setting.
10/1/2020	C-300: Communication Services	C-310: Communication Access Realtime Translation (CART)	Added	New section added to provide policy on the provision of CART services.
10/1/2020	C-400: Training Services	C-405-1: Required Documents	Revised	Revised to align language with VRSM A-500 and A-600 and provided links to these chapters.
10/1/2020	C-700: Medical Services and Equipment	C-700: Medical Services and Equipment	Revised	Revised to add policy and procedures for Eye Medical Services.
10/1/2020	C-700: Medical Services and Equipment	C-703-36: Eye Surgery and Treatment for Eye Conditions	Added	New section added for Eye Medical policy and procedures.
10/1/2020	C-800: Neurodevelopmental and Psychological Services	C-804-2: Psychological Services Limits	Revised	Revised to clarify approval requirements for psychological services.
10/1/2020	D-200: Purchasing Goods and Services	D-204-5: No Show Payment	Revised	Revised to remove no show payments for communication access services.
10/1/2020	D-200: Purchasing Goods and Services	D-204-7: Cancellation Upon Arrival	Added	New section added allowing for payment of cancellations upon arrival for communication access providers under certain circumstances.
10/1/2020	D-200: Purchasing Goods and Services	D-209-3: Contracted Goods and Services	Revised	Revised to update the Contracted Goods and Services delivery process.
10/1/2020	D-200: Purchasing Goods and Services	D-210-4: Completing VR3472, Contracted Service Modification Request	Revised	Revised to add the Director of the Vocational Rehabilitation Division may delegate signature authority for approval of the VR3472.
10/1/2020	D-300: Records Management	D-304-2: Transfer of Open Cases	Revised	Revised to allow a VR Supervisor to verify case transfer through a RHW case note; to require case transfer coordination between two VR Supervisors in a single MU; and to allow the USC to complete the review and transfer process to transfer cases to another management unit.
10/1/2020	D-300: Records Management	D-307: Processing Closed Case Files	Revised	Revised to update information on file location status in RHW.
10/1/2020	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revised to update required approvals for various services.
9/1/2020	A-200: Customer Rights and Legal Issues	A-200: Customer Rights and Legal Issues	Revised	Revised to add information on alternatives to handwritten signatures and new section A-210-5: Signature Procedures, and to update information on PINs.
9/1/2020	B-200: Processing Initial Contacts and Applications	B-204-1: Application Process	Revised	Revised to add a reference to A-210 for signatures.
9/1/2020	B-200: Processing Initial Contacts and Applications	B-204-2: Customer Identification and Authorization for Employment	Revised	Revised to allow customers to provide identification and employment authorization documents in person, by mail, or remotely.
9/1/2020	B-600: Closure and Post-Employment Services	B-605: Customer Notification	Revised	Revised to remove the certified letter requirement.
9/1/2020	C-200: Technology Services	C-202-3: Prerequisites for Evaluation and Training	Revised	Revised to remove typing and contracted braille reading prerequisites for ATU evaluation and training.
9/1/2020	C-200: Technology Services	C-204-2: Purchasing a Vehicle for Modification or a Modified Vehicle	Revised	Revised procedure for purchasing to allow remote services.
9/1/2020	C-400: Training Services	C-419: Work Readiness Services	Revised	Revised to clarify when Work Readiness Services and related meetings can be conducted remotely.
9/1/2020	C-400: Training Services	C-419-3: Vocational Adjustment Training	Revised	Revised to list the new VAT service, Exploring Post-Secondary Education and Training (see VR-SFP 13.17), and to note that certain planning meetings may be conducted remotely.
9/1/2020	C-400: Training Services	C-421: Work Experience Services	Revised	Revised to clarify under what circumstances Work Experiences Services can be conducted remotely.
9/1/2020	C-400: Training Services	C-422: Project SEARCH	Revised	Revised to add that a customer must work in a position for at least 30 cumulative calendar days before achieving Benchmark C after accepting a new position.
9/1/2020	C-400: Training Services	C-424-5: Customer Referral Process	Revised	Revised the process for referring customers to Vocational Rehabilitation Teachers and updated to allow the referrals to be completed in-person as well as remotely.
9/1/2020	C-700: Medical Services and Equipment	C-701-10: Telehealth for Medical Services	Added	Added new section directing staff to new policy on telehealth options.
9/1/2020	C-800: Neurodevelopmental and Psychological Services	C-800: Neurodevelopmental and Psychological Services	Revised	Revised to add new sections directing staff to new policy on telehealth services.
9/1/2020	C-800: Neurodevelopmental and Psychological Services	C-805-2: Wellness Recovery Action Plan Service Delivery	Revised	Revised to note that WRAP services can be provided remotely under certain circumstances.
9/1/2020	C-1000: Employment Services	C-1007: Job Placement Services	Revised	Revised to add remote service delivery options, and to add that a customer must work in a position for at least 30 cumulative days before achieving Benchmark C after accepting a new position.
9/1/2020	C-1200: Supported Employment Services	C-1206: Benchmarks	Revised	Revised to add remote service delivery options.
9/1/2020	C-1400: Supportive Goods and Services	C-1407-3: Purchasing and Documenting Tools or Equipment	Revised	Revised to add reference to A-210 for signatures.
9/1/2020	D-200: Purchasing Goods and Services	D-200: Purchasing Goods and Services	Revised	Revised to note that service authorizations may be signed digitally; also added link to step-by-step instructions.
9/1/2020	D-200: Purchasing Goods and Services	D-208: Invoices	Revised	Added link to Advise TX IO Purchasing Guide.
9/1/2020	D-200: Purchasing Goods and Services	D-210-4: Completing VR3472 Contracted Service Modification Request	Revised	Revised requirements for completing VR3472, Contracted Service Modification Request.
9/1/2020	D-200: Purchasing Goods and Services	D-221: Telehealth Options	Added	Added new section on telehealth options for some VR services.
9/1/2020	D-300: Records Management	D-303-1: Two-Sided or Six-Sided Case Files	Revised	Revised to add digital signature option.

Revision Date	Chapter	Section	Type	Description
8/21/2020	C-1400: Supportive Goods and Services	C-1405-4: Child Care Payment Guidelines	Revised	Revised to update reference to maximum child care rates effective October 1, 2019.
8/6/2020	D-200: Purchasing Goods and Services	D-214: Contractor Performance Issues	Revised	Revised to correct referenced forms and deleted incorrect references.
7/1/2020	C-400: Training Services	C-400: Training Services	Revised	Revised to update maximum payment rates for college/university/institution training.
6/29/2020	A-200: Customer Rights and Legal Issues	A-200: Customer Rights and Legal Issues	Revised	Revised A-202 and A-204 to note that case note documentation is required when informing customers about the appeals process.
6/29/2020	A-200: Customer Rights and Legal Issues	A-202-3: Allegations of Abuse Neglect or Exploitation	Revised	Revised to add procedures for staff to use when a customer is abused.
6/29/2020	A-400: Business Services	A-406-5: Job Readiness	Revised	Revised to add a cross reference to E-300: Case Note Requirements for more information on what needs to be documented in the Job Ready case note.
6/29/2020	B-100: B-100: Vocational Rehabilitation Process, Roles, and Responsibilities	B-104-3: Ethical Standards	Deleted	Deleted from this chapter and moved to new chapter D-500: Business Procedures for VR Staff as section D-501: Ethics Policy.
6/29/2020	B-200: Processing Initial Contacts and Applications	B-200: Processing Initial Contacts and Applications	Revised	Revised to note that documentation is required when informing customers about the appeals process.
6/29/2020	B-200: Processing Initial Contacts and Applications	B-203-4: Adjusting the Phase of an Initial Contact with Case Assignment to Initial Contact without Case Assignment	Revised	Revised for RHW Summer Release to add a section on phase adjusting a case from initial contact with case assignment to initial contact without case assignment.
6/29/2020	B-200: Processing Initial Contacts and Applications	B-204: Application	Revised	Defined "Fast Track" and added procedure.
6/29/2020	B-200: Processing Initial Contacts and Applications	B-206: Opening a Case	Revised	Revised to conform to RHW summer release changes. Phase adjustments can occur within the program year, not just quarter and a new phase adjustment option allows for cases closed before case assignment
6/29/2020	B-300: Determining Eligibility	B-300: Determining Eligibility	Revised	Revised to note that case note documentation is required when informing customers about the appeals process.
6/29/2020	B-300: Determining Eligibility	B-309: Establishing the Level of Significance	Revised	Revised to clarify that cases labeled "significant" or "most significant" that are in active services for less than six months are not required to be changed to "not significant."
6/29/2020	B-500: Individualized Plan for Employment	B-500: Individualized Plan for Employment	Revised	Revised to note that case note documentation is required when informing customers about the appeals process.
6/29/2020	B-600: Closure and Post-Employment Services	B-600: Closure and Post-Employment Services	Revised	Revised B-604 and B-605 to note that case note documentation is required when informing customers about the appeals process.
6/29/2020	B-600: Closure and Post-Employment Services	B-602: Reasons for Closures	Revised	Revised to add "Complete Pre-ETS Services, Not Pursuing VR Application" as a reason for closure.
6/29/2020	B-600: Closure and Post-Employment Services	B-607: Post-Employment Services	Revised	Added procedure instructing staff when "Fast Track" can be used and provides a link to VRSM B-204 Application.
6/29/2020	C-200: Technology Services	C-204-2: Purchasing a Vehicle for Modification or a Modified Vehicle	Revised	Revised to note that a review by the State Office Transition team is required when considering a vehicle modification for a student with a disability.
6/29/2020	C-400: Training Services	C-424-5: Customer Referral Process	Revised	Revised the referral process for VR Teacher services.
6/29/2020	C-1000: Employment Services	C-1000: Employment Services	Revised	Edited to remove permanent, not temporary or seasonal, and to add seasonal, temp-to-hire, and PRN as acceptable if considered for continued employment. Added reference to VR-SFP for provider placements in seasonal positions.
6/29/2020	C-1000: Employment Services	C-1007-4: On-the-Job Training	Revised	Deleted sentence that was a carryover from the former Blind Services Division policy manual that was longer accurate.
6/29/2020	C-1300: Transition Services for Students and Youth with Disabilities	C-1300: Transition Services for Students and Youth with Disabilities	Revised	Multiple sections revised to clarify which VR services can be purchased with Pre-ETS funds.
6/29/2020	C-1300: Transition Services for Students and Youth with Disabilities	C-1305-14: Dual Credit Courses	Revised	Changed approval from VR Manager to VR Supervisor for consistency with less than full-time approvals.
6/29/2020	C-1300: Transition Services for Students and Youth with Disabilities	C-1308: Case Note Documentation	Deleted	Section deleted
6/29/2020	C-1400: Supportive Goods and Services	C-1402: Transportation Services	Revised	Revised to clarify that calculations are required in a case note; VR manager approval is documented only when approval is required; and to remove multiple lines are used in a SA.
6/29/2020	D-200: Purchasing Goods and Services	D-203-4: Customer Participation	Revised	Revised to clarify that VR services that directly support Pre-ETS, such as transportation, maintenance, and personal assistant services are exempt from the customer's cost participation.
6/29/2020	D-200: Purchasing Goods and Services	D-211: Setting Up and Paying Providers	Revised	Updates the process and provides more guidance to staff.
6/29/2020	D-500: Business Procedures for VR Staff	D-500: Business Procedures for VR Staff	Added	New chapter added to incorporate procedures formerly documented in the now retired DARS Business Procedures Manual.
6/29/2020	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Removed note that is no longer a functionality, edited phase adjustment, and added dual credit courses below full time.
6/29/2020	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Revised to note that case note documentation is required when informing customers about the appeals process. Also revised to note VR Supervisor approval and not VR Manager consultation is required for phase adjustments and changed staff use to VR Counselor Only to align with policy. Also added what needs to be documented in a Job Ready case note.
6/29/2020	E-400: Applying Basic Living Requirements (BLR) to VR Services	E-400: Applying Basic Living Requirements (BLR) to VR Services	Revised	Revised to clarify that BLR does not apply to VR services that directly support Pre-ETS, such as transportation, maintenance, and personal assistant services.
4/1/2020	A-200: Customer Rights and Legal Issues	A-202-5: Customers Requesting Amendments to Their Records	Revised	Revised to move content from the Business Procedures Manual section 20.6 Consumers Requesting Amendments to Their Records to VRSM A-202-5.
4/1/2020	A-200: Customer Rights and Legal Issues	A-207-2: Obtaining Customer Information	Revised	Revised to move content from the Business Procedures Manual section 20.5, Consumer Releases to Obtain Records from Other Agencies to VRSM A-207-2.
4/1/2020	B-300: Determining Eligibility	B-310-3: Trial Work Experience	Revised	Revised to clarify that Paid Work Experience purchased from the Local Workforce Development Boards cannot be used for Trial Work Experience.
4/1/2020	B-400: Completing the Comprehensive Assessment	B-402-1: Comprehensive Assessment Case Notes	Revised	Revised to clarify documentation of best value.
4/1/2020	B-500: Individualized Plan for Employment	B-505-2: IPE Amendment	Revised	Revised to clarify documentation of best value.
4/1/2020	C-400: Training Services	C-421: Work Experience	Revised	Revised to align VRSM policy with policy in the VR-SFP for Work Experience.
4/1/2020	C-1300: Transition Services for Students and Youth with Disabilities	C-1305-9: Group Skills Training with More Than One Management Unit and/or Region	Revised	Revised to state that the counselor must hold a staff meeting with the other unit/region.
4/1/2020	C-1400: Supportive Goods and Services	C-1401-7: Processing Maintenance Payments	Revised	Revised to add specification levels for maintenance payments.
4/1/2020	C-1400: Supportive Goods and Services	C-1402: Transportation Services	Revised	Revised to replace Transportation Services policy and procedures.
4/1/2020	C-1400: Supportive Goods and Services	C-1407-3: Purchasing and Documenting Tools or Equipment	Revised	Revised to add purchasing thresholds for tools or equipment.
4/1/2020	D-200: Purchasing Goods and Services	D-207-5: Customer Warrants Mailed to the VR Office	Added	Added new policy and procedures for handling customer warrants mailed to the VR office.
4/1/2020	D-200: Purchasing Goods and Services	D-210-7: Noncontract Purchases from Contract Providers	Revised	Removed procedure that is no longer a function in ReHabWorks.
4/1/2020	E-200: Summary Table of Approvals Consultations and Notifications	E-200: Summary Table of Approvals Consultations and Notifications	Revised	Revised to add new approvals under Transportation Services and approval thresholds for tools or equipment.
4/1/2020	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Revised to include the documentation of best value and to clarify the counseling and guidance case note.
4/1/2020	VR Glossary	VR Glossary	Revised	Revised to add definitions from the ReHabWorks Users Guide.
3/2/2020	A-200: Customer Rights and Legal Issues	A-208-2: Release of Customer Criminal History Records	Revised	Added instructions on releasing criminal history record information (CHRI).
3/2/2020	B-500: Individualized Plan for Employment	B-505: Joint Annual Review and IPE Amendments	Revised	Updated to align with E-300 and to clarify what needs to be updated in RHW during JAR and IPE amendments for MSGs and credentials.
3/2/2020	C-700: Medical Services and Equipment	C-704-5: Procedures for Purchasing Contracted Medical Assistive Devices, Excluding Hearing Aids	Revised	Added BiPAP and CPAP to list of contracted medical assistive devices.
2/24/2020	C-100: Counseling and Guidance	C-105: Essential Aspects of Counseling and Guidance	Revised	Restored to chapter after accidental deletion on February 3, 2020.
2/3/2020	B-300: Determining Eligibility	B-309-3: Required Level of Significance for Certain Cases	Revised	Revised to clarify that all customers who require extended services must have their cases designated in RHW as "most significant disability" for the life of the case.
2/3/2020	B-500: Individualized Plan for Employment	B-504: Content of the IPE	Revised	Revised to add secondary and post-secondary education to the IPE.
2/3/2020	B-600: Closure and Post-Employment Services	B-603: Successful Closures	Revised	Revised to add Employment Outcome Types table and information on entering wage and verification data in RHW.
2/3/2020	C-100: Counseling and Guidance	C-102: Individualized Plan for Employment Requirement	Revised	Updated to require C&G case note at the time of IPE completion.
2/3/2020	E-300: Case Notes Requirements	E-300: Case Notes Requirements	Revised	Updated to require C&G case note at the time of IPE completion.
1/31/2020	A-200: Customer Rights and Legal Issues	A-202-3: Allegations of Abuse, Neglect, or Exploitation and A-202-4: Allegations of Fraud or Employee Misconduct	Revised	Restored to chapter following the content reorganization on 01/15/2020.
1/31/2020	A-200: Customer Rights and Legal Issues	A-212: Voter Registration	Revised	Moved from A-208 to A-212 following the content reorganization on 01/15/2020.
1/31/2020	A-200: Customer Rights and Legal Issues	A-213: Incident Reporting and Documentation	Revised	Moved from A-207 to A-213 following the content reorganization on 01/15/2020.
1/15/2020	A-200: Customer Rights and Legal Issues	A-200: Customer Rights and Legal Issues	Added	Reorganized content of entire chapter, and moved contents of other chapters to this chapter, with no substantial changes except for clarification of information on litigation.
1/15/2020	A-200: Customer Rights and Legal Issues	A-200: Customer Rights and Legal Issues	Deleted	Document retired and replaced with new reorganized version.
1/15/2020	A-500: Measurable Skill Gains	A-500: Measurable Skill Gains	Revised	Clarified content related to 18+ participants and documentation requirements.
1/15/2020	B-200: Processing Initial Contacts and Applications	B-204: Application	Revised	Relocated content on signatures and PINs to A-200: Customer Rights and Legal Issues.
1/15/2020	B-300: Determining Eligibility	B-308: Assessments	Revised	Added information about fractures.
1/15/2020	C-400: Training Services	C-422: Project SEARCH	Added	Added new section on Measurable Skill Gains related to Project SEARCH.
1/15/2020	C-700: Medical Services and Equipment	C-703-33: Fractures	Added	Added section on fractures.
1/15/2020	C-700: Medical Services and Equipment	C-704-10: Hearing Aids	Revised	Clarified requirements for use of insurance or other comparable benefits when customer is over BLR.
1/15/2020	C-1000: Employment Services	C-1007-3: Job Skills Training	Added	Added new content regarding Extended Services for Youth with Disabilities.
1/15/2020	C-1200: Supported Employment Services	C-1200: Supported Employment Services	Revised	Revised to...
1/15/2020	C-1300: Transition Services for Students and Youth with Disabilities	C-1302-4: Local Education Agency, 18+ Programs	Added	Added new content related to 18+ programs and documentation of Measurable Skill Gains.
1/15/2020	C-1300: Transition Services for Students and Youth with Disabilities	C-1306-3: Explore STEM!	Revised	Added content regarding the use of new referral form VR1828, Referral Form to Explore STEM!
1/15/2020	C-1400: Supportive Goods and Services	C-1408: Wage Services for Work Experience	Added	Added new content regarding wage services for work experience.
1/15/2020	D-200: Purchasing Goods and Services	D-203-4: Customer Participation in the Cost of Services	Revised	Clarified required use of comparable benefits for hearing aids and required approvals for exceptions.
1/15/2020	D-200: Purchasing Goods and Services	D-203-7: Service Category Codes	Revised	Added content regarding the requirement to use the correct service category code.
1/15/2020	D-200: Purchasing Goods and Services	D-205-3: Competitive Bids	Revised	Clarified documentation related to "get bids" requirements for purchasing through private or out of state training institutions.
1/15/2020	D-200: Purchasing Goods and Services	D-206-2: Payee Restrictions	Revised	Added definition of "family member."
1/15/2020	D-200: Purchasing Goods and Services	D-206-4: Taxes	Added	Added new section regarding payment of sales taxes.
1/15/2020	D-200: Purchasing Goods and Services	D-210-3: Exceptions to Hospital Contracts	Revised	Corrected process and procedure instructions for hospital contract exceptions.
1/15/2020	D-300: Records Management	D-306: Open Records Requests	Revised	Relocated section to A-209-15: Records Requests Received from TWC Open Records.
1/15/2020	D-400: Quality Assurance and Continuous Quality Improvement	D-404: Internal Controls	Added	Added new section on internal controls
1/15/2020	E-200: Summary Table of Approvals Consultations and Notifications	E-200: Summary Table of Approvals Consultations and Notifications	Revised	Added new policy reference regarding fractures.
10/29/2019	VR Glossary	VR Glossary	Revised	Added definitions of: Service Category Codes, Acquired Brain Injury, Employment Supports for Brain Injury (ESBI), Cognitive Rehabilitation Therapy (CRT), Interdisciplinary Team (IDT), Youth with a Disability, and English Language Learner (related to recent Babel Notice guidance memo).
10/9/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Updated RHW Purchase Approval Category for AT purchases with a cost of $9,000 or more, and removed a service-specific approval that is no longer required per policy.
10/1/2019	A-200: Customer Rights and Legal Issues	A-205: Subrogation	Revised	Relocated policies and procedures from the VR Business Procedures Manual and VR3500 instruction sheet.
10/1/2019	A-600: Credential Attainment	A-600: Credential Attainment	Added	Added new chapter on credential attainment.
10/1/2019	B-100: Vocational Rehabilitation Process, Roles, and Responsibilities	B-102-1: Legal Authorization for Informed Choice	Revised	Added new section containing federal regulations for staff reference, so they may provide information about informed choice to VR customers throughout the VR process.
10/1/2019	B-200: Processing Initial Contacts and Applications	B-204: Application	Revised	Removed content regarding the timeline for the completion of a diagnostic interview.
10/1/2019	B-600: Closure and Post-Employment Services	B-603-1: B-603-1: Verifying Employment for Closure	Revised	Revised to clarify that verification of employment must be completed on the same day that the case is closed in RHW.
10/1/2019	C-200: Technology Services	C-200: Technology Services	Revised	Revised to clarify and reflect changes in the procedure for purchasing and providing technology services.
10/1/2019	C-400: Training Services	C-417: Room and Board Services	Revised	Revised to clarify the process and procedure for the purchase of room and board services.
10/1/2019	C-700: Medical Services and Equipment	C-701-2: Medical Services Required Review and Approvals Policy	Revised	Added new content for State Physical Medicine and Rehabilitation Consultant and State Neuropsychological Consultant to support ESBI.
10/1/2019	C-700: Medical Services and Equipment	C-703-33: Post-Acute Brain Injury Rehabilitation	Revised	Deleted section on Post-Acute Brain Injury (PABI) Rehabilitation, which has been replaced with ESBI (see C-705).
10/1/2019	C-700: Medical Services and Equipment	C-704-4: Required Review before Purchase	Revised	Revised to reflect changes in the review process for durable medical equipment and the role of the assistive technology specialist (ATS).
10/1/2019	C-700: Medical Services and Equipment	C-705: Employment Supports for Brain Injury Overview	Revised	Added new policy on Employment Supports for Brain Injury (ESBI), a service for customers with brain injuries. This service replaces PABI services.
10/1/2019	C-1000: Employment Services	C-1008: Employment Assistance Specialist Services	Revised	Revised to add details on Basic Consultations and specification levels for creating service records for EAS services.
10/1/2019	C-1100: Self-Employment Services	C-1102-11: Self-Employment Goods and Services	Revised	Revised to require VR Manager approval for business rent payments that are over $300.
10/1/2019	C-1200: Supported Employment Services	C-1200: Supported Employment Services	Revised	Revised entire chapter to update and clarify policies and procedures.
10/1/2019	C-1300: Transition Services for Students and Youth with Disabilities	C-1300: Transition Services for Students and Youth with Disabilities	Revised	Revised to use terminology from federal regulations; clarified required case file documentation; added content on Group Skills Training and the Advise TX and Explore STEM programs.
10/1/2019	D-200: Purchasing Goods and Services	D-205: Purchasing Threshold Requirements	Revised	Clarifies when exceptions to threshold requirements apply, and when and how to apply requirements to multicustomer SAs.
10/1/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Added	Document replaced due to significant revisions required to align content with VRSM policies and procedures and to update RHW Purchase Approval Categories column data.
10/1/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Deleted	Document retired and replaced with new version that aligns with VRSM policies and procedures and updates RHW Purchase Approval Categories column data.
10/1/2019	E-300: Case Notes Requirements	E-300: Case Notes Requirements	Revised	Updated requirements for documentation of approvals, diagnostic interviews, and pre-purchasing reviews.
10/1/2019	E-500: TWC-VR Acronyms List	E-500: TWC-VR Acronyms List	Added	Added new resource for VR staff.
9/17/2019	C-400: Training Services	C-417-2: Creating a Service Authorization for Room and Board	Revised	Added ReHabWorks specification levels for room and board service authorizations at various types of training institutions.

Revision Date	Chapter	Section	Type	Description
7/29/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Updated required RHW approval category for Vehicles subsection from 'VR Manager Approval with Consultation' to 'Vehicle Mod $2500-$8999.99' or 'VR Manager Approval,' as appropriate.
7/1/2019	A-200: Customer Rights and Legal Issues	A-208: Voter Registration	Revised	Updated to clarify that policy did not require staff to offer voter registration services to VR customers from September 1, 2016 – May 11, 2018.
7/1/2019	A-500: Measurable Skills Gains	A-500: Measurable Skill Gains	Added	Added new chapter on Measurable Skill Gains (MSG) as a federal performance indicator.
7/1/2019	B-200: Processing Initial Contacts and Applications	B-203: Initial Contact	Revised	Updated to clarify that potentially eligible students must be assigned to a VR counselor as a point of contact; also clarifies when and how to close a case in initial contact; and defines "good faith effort."
7/1/2019	B-200: Processing Initial Contacts and Applications	B-204-7: PIN Procedures	Revised	Updated to clarify that a pseudo PIN may be used when a customer is not available to enter their PIN.
7/1/2019	B-500: Individualized Plan for Employment	B-500: Individualized Plan for Employment	Revised	Updated to replace the term "supplemental services" with "supportive goods and services" and to clarify frequency of contact requirements.
7/1/2019	B-600: Closure and Post-Employment Services	B-602: Reasons for Closures	Revised	Updated to replace "Reasons for Closures" table to align with current RHW functionality and reporting requirements.
7/1/2019	B-600: Closure and Post-Employment Services	B-605: Customer Notification	Revised	Updated to clarify when a certified letter is required.
7/1/2019	C-100: Counseling and Guidance	C-100: Counseling and Guidance	Revised	Updated to add instruction to frequency of Counseling and Guidance that must be included on the IPE.
7/1/2019	C-400: Training Services	C-400: Training Services	Revised	Updated to add new policies and procedures for the purchase of training services at Colleges, Universities, Technical, and Proprietary Institutions.
7/1/2019	C-1300: Transition Services for Students and Youth with Disabilities	C-1300: Transition Services for Students and Youth with Disabilities	Revised	Updated to add case note requirements for potentially eligible students, to clarify requirements for Pre-ETS, and to add new sections on Paid Work Experience and Purchasing Dual Credit Courses.
7/1/2019	C-1400: Supportive Goods and Services	C-1400: Supportive Goods and Services	Revised	Updated for consistent use of the term "supportive services" instead of "supplemental services."
7/1/2019	D-200: Purchasing Goods and Services	D-208: Invoices	Revised	Updated to clarify the use of the RHW coversheet for processing payments.
7/1/2019	D-200: Purchasing Goods and Services	D-212: Creating the Service Authorization	Revised	Updated the process and procedure for prorating service authorizations for tuition and fees payments.
7/1/2019	D-200: Purchasing Goods and Services	D-213-6: Food Purchased for Customer Training	Revised	Transferred the policy on food purchased for Group Skills Training from C-1305-11 to D-213-6 and updated the content to apply to all customers.
7/1/2019	D-300: Records Management	D-300: Records Management	Revised	Updated to add paper case file requirements for potentially eligible students and moved policy on transferring a transition services case from C-1308 to D-304-2.
7/1/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Added	Document replaced due to significant revisions and addition of a new RHW approval categories column.
7/1/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Deleted	Document retired and replaced with new version that aligns with RHW approval processes and procedures; also added RHW approval categories column.
7/1/2019	VR Glossary	VR Glossary	Revised	Added definition of "supportive goods and services."
6/4/2019	C-800: Neurodevelopmental and Psychological Services	C-803-5: Challenging Behavior Services	Technical	Updated to elevate heading level of subsection C-803-5: Challenging Behavior Services and revise numbering in the remainder of section C-803.
6/3/2019	A-200: Customer Rights and Legal Issues	A-206-4: Release of Customer Records and Information	Revised	Updated to clarify procedures for filing criminal history records through reference to policy in section B-405-4.
6/3/2019	B-400: Completing the Comprehensive Assessment	B-405-1: Obtaining and Maintaining Computerized Criminal History Check Results	Revised	Updated to correct reference from record storage to record release.
6/3/2019	B-500: Individualized Plan for Employment	B-505-3: Amending the IPE for Post-Employment Services	Revised	Updated to remove duplicated content and reference policy in B-607.
6/3/2019	B-600: Closure and Post-Employment Services	B-607: Post-Employment Services	Revised	Updated to correct timeline for opening a case for post-employment services.
6/3/2019	C-400: Training Services	C-419: Work Readiness Services	Revised	Updated to clarify that service is available for both Pre-ETS and general VR customers, and to add references to premiums.
6/3/2019	C-400: Training Services	C-421: Work Experience Services	Revised	Updated to note that unexpired employment authorization documents are required to participate in work experience, and to add links to associated content in the VR-SFP.
6/3/2019	C-600: Orientation and Mobility Services	C-600: Orientation and Mobility Services	Revised	Updated to clarify procedures for delivering O&M services.
6/3/2019	C-700: Medical Services and Equipment	C-703-34: Diabetes Self-Management Services	Revised	Updated to clarify procedures for delivering diabetes self-management services.
6/3/2019	C-700: Medical Services and Equipment	C-704-11: Cochlear Implant and Bone Anchored Hearing Aid Processor Replacement	Revised	Updated to correctly note to staff that a consultation is needed before the purchase of any replacement processor.
6/3/2019	C-1000: Employment Services	C-1007: Job Placement Services	Revised	Updated to clarify when a service authorization must be issued and paid, and to add links to associated content in the VR-SFP.
6/3/2019	C-1200: Supported Employment Services	C-1200: Supported Employment Services	Revised	Updated to align with policy changes and form replacements in VR-SFP Chapter 18: Supported Employment Services and to add a reference to policy in section C-1300.
6/3/2019	D-200: Purchasing Goods and Services	D-208-2: Elements of an Invoice	Revised	Updated to clarify level of detail required for the description of goods or services on an invoice.
6/3/2019	E-300: Case Notes Requirements	E-300: Case Notes Requirements	Revised	Updated to add requirements for each ReHabWorks case note title, including which staff may use each title, and to add associated references to VRSM policy.
5/1/2019	C-700: Medical Services	C-701-2: Medical Services Required Review and Approvals Policy	Revised	Updated to clarify that LMC review is not required for all services listed in C-703: Policies for Services, Procedures, and Programs with Special Requirements.
5/1/2019	C-1300: Transition Services for Students and Youth with Disabilities	C-1306-1: Student Participation in the Cost of Training Seminars and GSTs	Revised	Updated to clarify that students will be asked to participate in the cost of transportation associated with training, if they exceed the BLR amount.
5/1/2019	C-1500: Business Enterprises of Texas	C-1500: Business Enterprises of Texas	Revised	Updated to remove references to transferring cases to CCRC, which is no longer required.
4/1/2019	A-100: Introduction to Vocational Rehabilitation	A-100: Introduction to Vocational Rehabilitation	Revised	Updated to add link to VR Standards mailbox for questions about competitive integrated employment (CIE).
4/1/2019	A-200: Customer Rights and Legal Issues	A-206-4: Release of Customer Records and Information	Added	Added new section on "Release of Information from a Provider" to clarify when a provider may share documents with a customer.
4/1/2019	B-100: Vocational Rehabilitation Process, Roles, and Responsibilities	B-101-7: Consultants	Revised	Updated to note that consultants who are treating a VR customer cannot provide a formal VR consultation for that case.
4/1/2019	B-100: Vocational Rehabilitation Process, Roles, and Responsibilities	B-104: Qualified Vocational Rehabilitation Counselors	Revised	Updated to align language with TWC VR State Plan and 40 TAC §850.11.
4/1/2019	C-400: Training Services	C-414-3: Room and Board Services	Revised	Updated to clarify procedures and to note that VR does not pay refundable deposits associated with room and board.
4/1/2019	C-500: Criss Cole Rehabilitation Center	C-503-2: Referrals to the Training Program	Revised	Updated to align referral procedures with modifications to the ReHabWorks case management system effective on April 1, 2019.
4/1/2019	C-700: Medical Services	C-700: Medical Services	Revised	Updated chapter name to "C-700: Medical Services and Equipment" for accuracy.
4/1/2019	C-700: Medical Services	C-701-2: Medical Services Required Review and Approvals Policy	Revised	Updated to reference limitations on consultant services, to remove section on "Limitations on LMC Services," and to note that an LMC must complete VR3101, Medical Consultant Review, before the IPE for medical services can be developed.
4/1/2019	C-700: Medical Services	C-701-9: Professional Surgical Services Policies	Revised	Updated to clarify that a separate VR3110, Surgery and Treatment Recommendations form, is required from each surgeon serving in a co-surgeon collaboration.
4/1/2019	C-700: Medical Services	C-703-21: Orthoses and Prostheses	Revised	Updated to require prognosis documentation from a medical provider for customers that have ongoing medical conditions affecting the future ability to use an orthotic or prosthetic device.
4/1/2019	C-700: Medical Services	C-703-35: Bilateral Total Knee Replacement (Simultaneous)	Added	New section added on requirements for knee replacement surgery.
4/1/2019	C-800: Neurodevelopmental and Psychological Services	C-804-4: Psychological Consultants	Added	New section added documenting the responsibilities of regional psychological consultants.
4/1/2019	C-1000: Employment Services	C-1002-1: Frequency of Contact During Employment Services	Revised	Updated to expand contact requirements to be met by any "VR staff."
4/1/2019	C-1400: Supplemental Services	C-1401: Maintenance	Revised	Updated to extensively revise subsections C-1404-4 through C-1404-6 and to add ReHabWorks specification levels for short-term housing maintenance and expenses.
4/1/2019	D-200: Purchasing Goods and Services	D-213-2: Advance Payments	Revised	Updated to allow authorization of room and board payments early enough to avoid late charges for all providers; separated maintenance from transportation to clarify that these are distinct services.
4/1/2019	D-300: Records Management	D-304: Transfer of Cases and Caseloads	Revised	Updated to clarify case-transfer procedures related to the use of certified mail and the roles of a VR Manager and VR Supervisor, and to remove the subsection on transferring a case to CCRC.
4/1/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Updated to clarify that a single work experience lasting greater than 12 weeks requires VRM approval and that eye surgeries do not require LMC review; also added requirement for LMC review and approval of the state medical director for bilateral total knee replacement.
4/1/2019	VR Glossary	VR Glossary	Revised	Added definitions of "substantial service," "consumable," and "non-consumable."
2/15/2019	D-200: Purchasing Goods and Services	D-205: Purchasing Threshold Requirements	Revised	Updated entire section to clarify purchasing threshold requirements, including approval requirements, pre-purchasing reviews, competitive bid requirements, and exceptions to requirements, and to add reference to 2 CFR 200.
2/15/2019	D-200: Purchasing Goods and Services	D-206: Purchasing Restrictions	Revised	Revised to add definition of "out-of-state services" and to increase threshold requiring RD approval for out-of-state purchases to $1,000; also clarified that payment of deposits that are refundable with VR funds is not permitted.
2/15/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Revised to document rules applying to out-of-state services or payments costing more than $1,000 per service authorization.
2/8/2019	E-300: Case Notes Requirements	E-300: Case Notes Requirements	Added	New version of this document added to align content with updated ReHabWorks case note topic choices and to provide expanded guidance for staff entering case notes.
2/8/2019	E-300: Case Notes Requirements	E-300: Case Notes Requirements	Deleted	Document retired and replaced with new version containing significant revisions and updated case note types.
2/1/2019	A-200: Customer Rights and Legal Issues	A-202-3: Allegations of Abuse, Neglect, or Exploitation	Revised	Revised to align policy with the Texas Human Code §48.051 regarding allegations of abuse, neglect, or exploitation.
2/1/2019	A-200: Customer Rights and Legal Issues	A-206-4: Release of Customer Records and Information	Added	Added new sections regarding the required use of the TWC Media Release form and requirements for release forms when sharing information with non-VR staff in TWS offices.
2/1/2019	C-500: Criss Cole Rehabilitation Center	C-503-2: Referrals to the Training Program	Revised	Revised to clarify that a VR Manager or designee conducts a partial case review in TxROCS prior to transfer to CCRC.
2/1/2019	D-300: Records Management	D-304-1: Overview of Case Transfers	Revised	Revised to clarify that a case can be transferred when a customer temporarily moves outside of the service area to attend CCRC.
1/2/2019	A-200: Customer Rights and Legal Issues	A-206-5: Accessing Customer Records in ReHabWorks (RHW)	Added	Added new section documenting restrictions on accessing customer records in ReHabWorks.
1/2/2019	C-700: Medical Services	C-703-2: Back or Neck Treatment	Revised	Revised to indicate specific approval levels needed for back and neck surgeries and spinal fusion surgeries.
1/2/2019	C-1300: Transition Services for Students and Youth with Disabilities	C-1305-14: Student HireAbility Navigator Program	Added	Added new section on the Student HireAbility Navigator program and examples of Navigator duties and tasks.
1/2/2019	C-1400: Supplemental Services	C-1402-4: Processing Transportation Payments	Revised	Revised to note that maintenance funds cannot be used for transportation services.
1/2/2019	D-200: Purchasing Goods and Services	D-200: Introduction to Purchasing	Revised	Revised to note that requests for exceptions to policies and procedures must be sent to the Deputy Division Director for Field Services for consideration.
1/2/2019	D-200: Purchasing Goods and Services	D-202-1: Documentation Requirements	Revised	Revised to include link to VRSM E-300: Case Notes Requirements.
1/2/2019	D-200: Purchasing Goods and Services	D-204: The Purchasing Process	Added	Added introductory note explaining the types of after-the-fact service authorizations and noting that all after-the-fact SAs are monitored by the State Office.
1/2/2019	D-200: Purchasing Goods and Services	D-204-1: Steps in the Purchasing Process	Revised	Revised to specify which staff members can complete each step of the purchasing process.
1/2/2019	D-200: Purchasing Goods and Services	D-204-2: Backdated Service Authorizations	Revised	Revised to include documentation requirements and link to VRSM E-300: Case Notes Requirements.
1/2/2019	D-200: Purchasing Goods and Services	D-204-3: After-the-Fact Ancillary Service Authorizations	Revised	Revised to include documentation requirements and link to VRSM E-300: Case Notes Requirements.
1/2/2019	D-200: Purchasing Goods and Services	D-204-4: Replacement Service Authorizations	Revised	Revised to include documentation requirements and link to VRSM E-300: Case Notes Requirements.
1/2/2019	D-200: Purchasing Goods and Services	D-206-3: Out-of-State Purchases	Added	Added new section on the purchase of goods or services that cost less than $50 from an out-of-state provider.
1/2/2019	D-200: Purchasing Goods and Services	D-208-3: Incomplete or Inaccurate Invoices	Revised	Revised to replace reference to RHW "invoice" with "billing cover sheet."
1/2/2019	D-200: Purchasing Goods and Services	D-208-4: Invoice Is Not Received	Revised	Revised to refer providers to UNTWISE website for invoice examples, if needed.
1/2/2019	D-200: Purchasing Goods and Services	D-211: Setting Up and Paying Providers	Revised	Revised to clarify responsibility for completion of setting up providers and to add reference to instruction associated with required forms.
1/2/2019	D-200: Purchasing Goods and Services	D-216: Using Provider Credit Accounts	Added	Added section on State Office Consultation for needed goods or services for which there are no established providers.
1/2/2019	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications - Medical Services	Revised	Revised to correct job title for state office program specialist for physical disabilities as the consultant for back or neck surgeries.
12/17/2018	A-200: Customer Rights and Legal Issues	A-208-1: Voter Registration Procedures	Revised	Revised to clarify procedures for offering customers the opportunity to register to vote at the time of application or change of address.
12/17/2018	B-200: Processing Initial Contacts and Applications	B-203: Initial Contact	Revised	Revised to clarify that, at initial contact, potentially eligible students must be assigned to a VR counselor as a point of contact.
12/17/2018	B-200: Processing Initial Contacts and Applications	B-204-2: Customer Identification and Authorization for Employment	Revised	Removed requirement to update certain documents used to verify customer identity after the customer has been determined eligible for VR services; added instructions for RHW data correction process when document expiration dates need to be updated.
12/17/2018	B-400: Completing the Comprehensive Assessment	B-405-3: When Fingerprinting Is Needed	Revised	Revised to clarify the process for obtaining a Computerized Criminal History (CCH) check through fingerprinting, when necessary.
12/17/2018	B-500: Individualized Plan for Employment	B-504: Content of the IPE	Revised	Added education goal and service completion date to align with December 2018 ReHabWorks release and updated types of services to match terminology used in federal regulations.
12/17/2018	C-1400: Supplemental Services	C-1402-5: Airfare	Revised	Updated the email address used for support and correspondence with the TWC Consumer Airfare unit.
12/3/2018	B-200: Processing Initial Contacts and Applications	B-204-2: Customer Identification and Authorization for Employment	Revised	Removed 60-day grace period for customers to re-submit identification and/or work authorization documents that have expired.
12/3/2018	B-200: Processing Initial Contacts and Applications	B-206-3 Opening a New Case for a Previous Unsuccessful Closure	Revised	Clarified that VR Supervisor consultation is required prior to completing the IPE when a case has previously been closed unsuccessfully 2 or more times.
12/3/2018	B-500: Individualized Plan for Employment	B-505-2: IPE Amendment	Revised	Added instruction to amend IPE dates when there is a gap between IPEs and IPE Amendments.
12/3/2018	C-700: Medical Services	C-703-21: Orthoses and Prostheses	Revised	Removed State Office Orthotic and Prosthetic Review Committee (OPRC) approval when prosthesis cost is equal to or greater than $12,500 and does not include unlisted MAPS codes.
12/3/2018	C-1100: Self-Employment Services	C-1102-13: Required Approvals	Revised	Clarified that the recommendation for EAS consultation does not apply to customers who are not blind/visually impaired or deafblind for self-employment funding under $10,000.
12/3/2018	C-1300: Transition Services for Students and Youth with Disabilities	C-1308: Transferring a Transition Services Case	Revised	Updated the case transfer process for transition cases to align with case transfer process for all VR cases.
12/3/2018	D-200: Purchasing Goods and Services	D-203-4: Customer Participation in the Cost of Services	Revised	Removed reference to foster parent income in Basic Living Requirements calculations.
12/3/2018	D-200: Purchasing Goods and Services	D-204-6: Changing a Provider on a Service Authorization	Revised	Removed reference to hospital facilities as an allowable provider change on an existing service authorization.
12/3/2018	D-300: Records Management	D-302-3: What Not to Include in Case Notes	Revised	Clarified that only content that is relevant to VR eligibility and/or services is included in case notes.
12/3/2018	D-300: Records Management	D-307-1: Pulling Closed Case Files for Storage	Revised	Added reference to FileNet to match the updated functionality in ReHabWorks.
12/3/2018	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Medical Services	Revised	Removed State Office Orthotic and Prosthetic Review Committee (OPRC) approval when prosthesis cost is equal to or greater than $12,500 and does not include unlisted MAPS codes.
12/3/2018	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Pre-ETS	Revised	Removed requirement for VR Supervisor approval of transfer of transition cases.
12/3/2018	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Vehicles	Revised	Clarified that approval requirements for payment assistance refers to both monthly payments and down payments.
11/1/2018	C-1100: Self-Employment Services	C-1102-13: Required Approvals	Revised	Updated approval requirement for a Simple Business Plan costing $2,000 to $4,999.99 from VR Supervisor to VR Manager to align with VRSM E-200: Summary Table of Approvals, Consultations, and Notifications.
11/1/2018	C-1400: Supplemental Services	C-1401-5: When VR Does Not Authorize the Use of Maintenance	Revised	Updated to clarify restrictions on the use of maintenance funds.
11/1/2018	D-200: Purchasing Goods and Services	D-203-4: Customer Participation in the Cost of Services	Revised	Updated to conform to Texas Administrative Code: Basic Living Requirements (BLR) does not apply to diabetes education training or orientation and mobility services.
11/1/2018	D-200: Purchasing Goods and Services	D-204: The Purchasing Process	Revised	Updated policies, procedures, and terminology for after-the-fact service authorizations and added a new section for changing the provider on an existing SA.
11/1/2018	D-200: Purchasing Goods and Services	D-206-3: Out-of-State Purchases	Revised	Updated to add exclusions to out-of-state approval requirements.
11/1/2018	D-200: Purchasing Goods and Services	D-216: Using Provider Credit Accounts	Revised	Updated to remove references to credit accounts that are no longer active and to clarify the process for credit account purchases.
11/1/2018	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Updated to clarify consultation and approval requirements for out-of-state MAPS purchases.
11/1/2018	E-400: Applying Basic Living Requirements (BLR) to VR Services	E-400: Applying Basic Living Requirements (BLR) to VR Services	Revised	Updated to conform to Texas Administrative Code: Basic Living Requirements (BLR) does not apply to diabetes education training or orientation and mobility services.
10/9/2018	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Updated to include new ReHabWorks case note titles for documentation of approvals and consultations.
10/1/2018	A-300: Specific Customer Populations	A-309-2: Individuals Earning Subminimum Wage	Revised	Removed the word "not" to clarify that Group 2 customers do need career counseling.
10/1/2018	B-300: Determining Eligibility	B-304-1: Establishing the Presence of an Impairment	Revised	Updated to clarify that, while the appointment for additional assessments must be made within five days, the appointment itself does not have to take place within that timeframe.
10/1/2018	D-200: Purchasing Goods and Services	D-205: Purchasing Thresholds Requirements	Revised	Updated to include additional exemptions and to clarify that purchasing thresholds are based on individual service authorizations and do not apply to cumulative service authorizations.
10/1/2018	D-300: Records Management	D-307: Processing Closed Case Files	Revised	Updated to document changes to the processing and shipping of closed case files; the Iron Mountain vendor is no longer involved.
9/10/2018	A-100: Introduction to Vocational Rehabilitation	A-100: Introduction to Vocational Rehabilitation	Revised	Updated to move statement on exceptions to policy and procedure to VRSM E-200: Summary Table of Approvals, Consultations, and Notifications.
9/10/2018	B-300: Determining Eligibility	B-303-2: Extension of Time for Determining Eligibility	Revised	Updated to align content for all extensions of time (EOTs) and to clarify approval and documentation requirements.
9/10/2018	B-500: Individualized Plan for Employment	B-503-1: Extension of Time for IPE	Revised	Updated to align content for all extensions of time (EOTs) and to clarify approval and documentation requirements.
9/10/2018	C-200: Technology Services	C-203-1: Technology Services Restrictions	Revised	Updated to clarify that the VR counselor must consult with the state office program specialist for assistive technology (AT) before authorizing the purchase of AT costing more than $5,000.
9/10/2018	C-1300: Transition Services for Students and Youth with Disabilities	C-1300-5: Providing Transition Services	Revised	Updated to relocate existing content that was in VR Guidance Memorandums (GM) 17-02, VR GM 18-03, and VR GM 18-04.
9/10/2018	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Revised	Updated to clarify that approval requirements for assistive technology (AT) apply to cumulative purchases rather than single purchases of AT, and to relocate content on exceptions to policy and procedure previously included in VRSM A-100: Introduction.
9/4/2018	C-700: Medical Services	C-703-33: Post-Acute Brain Injury Rehabilitation	Revised	Updated to clarify that a contract exception must be granted to purchase residential PABI services if the provider's contract is expired.

Revision Date	Chapter	Section	Type	Description
8/27/2018	B-200: Processing Initial Contacts and Applications	B-204-2: Customer Identification and Authorization for Employment	Revised	Updated to clarify that customers must provide identification and work authorization documents prior to determination of eligibility for VR services. If documents expire, the customer is no longer eligible for VR services.
8/27/2018	B-300: Determining Eligibility	B-302: Presumption of Eligibility for Social Security Recipients	Revised	Updated to clarify that recipients of SSI/SSDI benefits must also provide proof of identity and authorization for employment prior to determination of eligibility for VR services.
8/27/2018	B-300: Determining Eligibility	B-311-1: Residency Requirement	Revised	Updated procedures for serving customers who are residents of another state.
8/27/2018	B-500: Individualized Plan for Employment	B-502: IPE Process	Revised	Added requirement to provide copy of signed IPE or IPE amendment to customer.
8/27/2018	B-600: Closure and Post-Closure Services	B-603-1: Verifying Employment for Closure	Revised	Added ReHabWorks requirement for management verification of wages over $40 per hour.
8/24/2018	B-200: Processing Initial Contacts and Applications	B-206-2: Opening a New Case or Adjusting the Phase of a Previously Closed Case	Revised	Updated to clarify that phase adjustments are only allowed within the same quarter that the case is closed.
8/24/2018	B-300: Determining Eligibility	B-303-2: Extension of Time for Determining Eligibility	Revised	Clarified requirement for VR Supervisor approval of EOTs for eligibility.
8/24/2018	B-300: Determining Eligibility	B-308-1: Required Assessments and Policy for Selected Conditions	Revised	Changed eligibility approval requirements for select conditions from VR Manager to VR Supervisor.
8/24/2018	B-300: Determining Eligibility	B-310-8: Trial Work for Disability Too Significant to Benefit from Services Closure	Revised	Added requirement for VR Supervisor approval for closing a case due to "disability too significant to benefit from services."
8/24/2018	B-300: Determining Eligibility	B-312-2: Closing a Case after Determining the Customer Ineligible	Revised	Changed approval requirement from VR Manager to VR Supervisor.
8/24/2018	B-500: Individualized Plan for Employment	B-503-1: Extension of Time for IPE	Revised	Clarified approval requirements for extension of time for IPE.
8/24/2018	B-600: Closure and Post-Closure Services	B-604-1: Disability Too Significant to Benefit from Services	Revised	Added requirement for VR Supervisor approval for closing a case due to "disability too significant to benefit from services."
8/24/2018	B-600: Closure and Post-Closure Services	B-606: Reopening a Closed Case	Revised	Removed requirement for management approval to open a new case on cases that were closed previously.
8/24/2018	C-200: Technology Services	C-204-8: Determining the Required Documentation for Modifications	Revised	Removed option to make changes to DARS3417 and clarified requirement to consult with PSART instead of OGC.
8/24/2018	C-200: Technology Services	C-204-11: Helping the Customer with Payments for a Modified Vehicle	Revised	Changed approval requirement from VR Manager to regional director.
8/24/2018	C-200: Technology Services	C-205: Jobsite and Home Modification Services	Revised	Clarified consultation and approval requirements.
8/24/2018	C-400: Training Services	C-410-2: Participation in VR Services and Training	Revised	Changed approval requirement from VR Manager to VR Supervisor.
8/24/2018	C-400: Training Services	C-412-3: Repeating Courses	Revised	Added requirement for VR Supervisor consultation prior to authorizing VR funds to repeat a course.
8/24/2018	C-400: Training Services	C-414-6: Financial Aid/Pell Grant	Revised	Clarified requirement for Pell grant to be applied to education related expenses prior to use of VR funds.
8/24/2018	C-400: Training Services	C-418-2: Arranging for a Paid Instructor	Revised	Changed approval requirement from regional director to VR Field Services Delivery Director.
8/24/2018	C-700: Medical Services	C-701: Professional Medical Services	Revised	Updated and clarified approval and notification requirements for professional medical services.
8/24/2018	C-700: Medical Services	C-702: Clinical Settings Policies	Revised	Updated and clarified approval and notification requirements.
8/24/2018	C-700: Medical Services	C-703: Policies for Services, Procedures, and Programs with Special Requirements	Revised	Revised multiple subsections for approval and consultation requirements for specific conditions.
8/24/2018	C-700: Medical Services	C-704-11: Cochlear Implant and Bone Anchored Hearing Aid Processor Replacement	Revised	Revised consultations and approval requirements for cochlear implants.
8/24/2018	C-800: Neurodevelopmental and Psychological Services	C-802-6: Autism Spectrum Disorder Supports Settings, Fees, and Allowable Hours	Revised	Clarified approval requirements, including adding VR Supervisor approval for purchasing of assessments more than once.
8/24/2018	C-800: Neurodevelopmental and Psychological Services	C-803-7: Applied Behavioral Analysis Fees	Revised	Clarified approval requirements, including adding VR Supervisor approval for purchasing of assessments more than once.
8/24/2018	C-800: Neurodevelopmental and Psychological Services	C-804-2: Psychological Services Limits	Revised	Clarified approval requirements, including adding VR Supervisor approval for purchasing of assessments more than once.
8/24/2018	C-1100: Self-Employment Services	C-1102-11: Goods and Services Provided by Vocational Rehabilitation Services	Revised	Added requirement for consultation with OGC prior to authorizing payment of any legal fees.
8/24/2018	C-1400: Supplemental Services	C-1401-3: Nonrecurring Maintenance	Revised	Clarified approval requirements and added reminder for customers to be set up as providers when purchase is greater than $400.
8/24/2018	C-1400: Supplemental Services	C-1402: Transportation Services	Revised	Changed approval threshold from $400 to $200 per single transaction; clarified that airfare limits apply to both in-state and out-of-state air travel.
8/24/2018	C-1400: Supplemental Services	C-1402-8: Vehicle Repair	Revised	Clarified approval requirements and added requirement for regional director approval for repairs over $1,000.
8/24/2018	C-1400: Supplemental Services	C-1402-9: Vehicle Rental	Revised	Changed approval requirement from 90-day increments to six-month increments.
8/24/2018	C-1400: Supplemental Services	C-1403: Personal Assistant Services	Revised	Changed approval increment from 90 days to 6 months.
8/24/2018	C-1400: Supplemental Services	C-1407: Tools and Equipment	Revised	Added approval requirements for purchase of replacement tools and equipment reported as stolen.
8/24/2018	D-200: Purchasing Goods and Services	D-204: The Purchasing Process	Revised	Updated and clarified approval requirements for after-the-fact service authorizations.
8/24/2018	D-200: Purchasing Goods and Services	D-204-4: Replacement Service Authorizations	Revised	Updated approval requirements for replacement service authorizations.
8/24/2018	D-200: Purchasing Goods and Services	D-205: Purchasing Thresholds and Restrictions	Revised	Added list of purchases that are exempt from the requirements in D-205-1; increased threshold for approvals to $2,500; clarified pre-purchase review and formal case review requirements.
8/24/2018	D-200: Purchasing Goods and Services	D-206-1: Paying Professional Dues	Revised	Updated and clarified approval and consultation requirements.
8/24/2018	D-200: Purchasing Goods and Services	D-206-3: Out-of-State Purchases	Revised	Updated and clarified approval requirements for out-of-state services.
8/24/2018	D-200: Purchasing Goods and Services	D-209-3: Contracted Goods and Services	Revised	Added clarification that outcome-based training services cannot be purchased more than once; Added approval requirements for exceptions to this policy when there is a significant change in circumstances.
8/24/2018	E-200: Summary Table of Approvals and Consultations	E-200: Summary Table of Approvals and Consultations	Deleted	Document retired and replaced with E-200: Summary Table of Approvals, Consultations, and Notifications
8/24/2018	E-200: Summary Table of Approvals, Consultations, and Notifications	E-200: Summary Table of Approvals, Consultations, and Notifications	Added	Document replaces E-200 Summary Table of Approvals and Consultations; Significant revisions and clarifications to required approvals, consultations, and notifications.
8/13/2018	E-300: Case Note Requirements	E-300: Case Note Requirements	Revised	Updated to add details for clear and accurate documentation of both requests for approval by staff and management approval or denial of these requests.
7/24/2018	D-200: Purchasing Goods and Services	D-202-1: Documentation Requirements/Paper Case File Documentation	Revised	Updated to indicate that the person who generates or changes the Service Authorization (SA) is the person who should sign the SA.
7/16/2018	A-400: Business Services	A-406-5: Job Readiness	Added	Updated and relocated existing content from C-1000: Employment Services.
7/2/2018	D-200: Purchasing Goods and Services	D-203-4: Customer Participation in the Cost of Services/Students or Youth with Disabilities	Revised	Clarified that Basic Living Requirements (BLR) does not apply to participation in training seminars and GSTs for students or youth with disabilities.
6/26/2018	E-400: Applying Basic Living Requirements (BLR) to VR Services	E-400: Applying Basic Living Requirements (BLR) to VR Services	Added	Added appendix document to clarify the services to which BLR applies.
5/29/2018	D-200: Purchasing Goods and Services	D-203-3: Use of Comparable Services and Benefits	Revised	Moved existing content from B-500: Individualized Plan for Employment.
5/11/2018	A-200: Customer Rights and Legal Issues	A-201: Legal Authorization	Added	Added citation from the National Voter Registration Act of 1993.
5/11/2018	A-200: Customer Rights and Legal Issues	A-208: Voter Registration	Added	Added new section on voter registration services provided by TWC-VR.
5/11/2018	A-300: Specific Customer Populations	A-309: Subminimum Wage Recipients	Revised	Clarified procedures for subminimum wage and 14c required activities based on RSA guidance.
5/2/2018	A-100: Introduction to Vocational Rehabilitation	A-100: Introduction to Vocational Rehabilitation	Revised	Clarified competitive integrated employment (CIE) outcome requirements for all VR services and directed VR staff to intranet resources related to CIE determinations.

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