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Texas Workforce Commission (TWC) provides searchable access to Workforce Development Letters, Adult Education & Literacy Letters, Customer Care Letters, Fraud Deterrence & Compliance Monitoring Letters, and Technical Assistance Bulletins. If you have questions about policy guidance, please email:

Comprehensive Program Guides

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Information on all active and rescinded letters will appear in search results, depending on filter settings. However, a link to the letter is provided only for active letters. You may request a copy of a rescinded letter by emailing workforce.editing@twc.texas.gov.

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If a document is not posted online, you may request a copy by emailing workforce.editing@twc.texas.gov.

Policy Letters

Guidance Number Status Subject Additional Attachments Keywords Publication Date
WD 05-19, Chg 1 Active Workforce Innovation and Opportunity Act, Eligible Training Provider Program, Eligibility Criteria, and Performance Expectations—Update Revisions to WD 05-19 Shown in Track Changes ETP, WIOA 01/12/2021
TAB 294, Change 1 Active Provider and Program IDs Used in WorkInTexas.com and Eligible Training Provider/Program List—Update Revisions to TA Bulletin 294 Shown in Track Changes ETP, TAA, WIOA, WorkInTexas.com 03/18/2024
WD 29-22, Chg 2 Active Ban of TikTok and Other Nonwork-Related Social Network Services—Update State Agencies Letter , TWC Prohibited Technologies Security Policy , Revisions to WD Letter 29-22, Change 1, Shown in Track Changes Administration 04/25/2023
AEL 01-22 Active Program Year 2021–2022 AEL Allocations, Contracted Measures, and Performance-Based Funding FY2022/PY2021 Adult Education and Literacy Allocation by Provider (Year Beginning July 1, 2021) , Program Year 2021–2022 Adult Education and Literacy Enrollment Targets , Program Year 2021–2022 Performance-Based Funding Criteria , TEAMS Activity Codes for AEL Core Grantee Enrollment Targets AEL, WIOA 01/13/2022
WD 10-07 Active Adoption of Local Workforce Development Board Policies in Open Meetings Administration 02/02/2007
WD 22-23 Active WIOA Required Board Partnerships WD Letter 22-23, Attachment 1 Administration, Board Planning, General, WIOA 10/05/2023
TA Bulletin 307 Active Provider Account Creation in WorkInTexas.com Instructions for Managing Providers in WorkInTexas.com Apprenticeship, ETP, General, WorkInTexas.com 04/09/2024
WD 03-17 Active Chief Elected Official’s Membership Guide for Local Workforce Development Boards—Update Administration, WIOA 01/19/2017
WD 06-15 Active Industry-Recognized Skills Certification Initiative Texas Workforce Commission Fiscal Year 2015 Industry-Recognized Skills Certification Initiative Funding Distributions WIA 03/09/2015
WD 17-10 Active Outreach and Promotional Materials, Advertising, Sponsorships, Employee Apparel, and Award Ceremonies Charged to Grant Awards and Subawards Funded through the Texas Workforce Commission Equal Opportunity, General 05/11/2010
WD 01-21, Change 1 Active Applying Priority of Service and Identifying and Documenting Veterans and Transitioning Service Members―Update Self-Attestation Form , Revisions to WD Letter 01-21 Shown in Track Changes ES, TAA, Veterans, WIOA, WorkInTexas.com 03/18/2024
AEL 05-20 Active Modifications to Grants Awarded under TWC RFP 320-18-01, Adult Education and Literacy Service Provider Grant AEL 03/19/2020
WD 80-05, Chg 1 Active Senate Bill 286: Open Meetings and Public Information Training Requirements for Elected and Appointed Public Officials and Board Responsibilities under the Open Meetings Act and Public Information Act Administration 03/19/2008
SR WFCMS-06, Change 1 Active WorkInTexas.com Program Service Sequences wfcms-06-service-ch1-att1-service-sequencing-twc.pdf WorkInTexas.com 04/25/2024
AEL 09-20 Active Math Assistance Call Center AEL 12/21/2020
AEL 06-14 Active Contract Amendment Process for Adult Education and Literacy Contracts Ending June 30, 2016 Budget Amendment Worksheet , AEL Contract Action Request Form AEL, TANF/Choices 12/30/2014
WD 08-22 Active Using Eligible Training Provider List for CCDF-Funded Initiatives Child Care, ETP 03/31/2022
WD 02-18, Change 1 Active Handling Sensitive Personal Information and Other Confidential Information—Update Revisions to WD Letter 02-18 Shown in Track Changes Administration, General 03/18/2024
WD 04-21, Chg 3 Active Child Care Investments Partnership Program—Update Child Care Investments Partnership Project Examples , Revisions to WD Letter 04-21, Change 2, Shown in Track Changes Child Care 04/25/2023
FDCM 02-23 Active Agency Board Agreement Policy and Procedure Uploads FDCM 03/01/2023
TA 249 Active Identity Mismatch Verification Report Identity Mismatch Verification Report Child Care, TWIST 04/02/2013
TA 126 Active Updated Process for Obtaining, Deleting Access, and Resetting Passwords for the Texas Health and Human Services NCP Choices, SNAP E&T 08/16/2006
WD 16-19, Change 1 Active Collection of Limited English Proficiency Status and Preferred Language Data—Update Revisions to WD Letter 16-19, Shown in Track Changes Equal Opportunity, WIOA, WorkInTexas.com 04/09/2024
AEL 08-18, Chg 1 Active AEL Enrollment and Performance Targets—Update Targets for Program Year 2018 AEL Participants Served—Updated with Final Targets , TEAMS Funding Sources and Applicable Target Categories , Statewide Q1–Q3 and Q4 Measurable Skill Gains Targets and Subtargets , Revisions to AEL Letter 08-18 Shown in Track Changes AEL 03/04/2019
WD 53-09 Active Guidelines for Safeguarding the Issuance of Nonmonetary Incentives for Workforce Investment Act and Choices Participants TANF/Choices, WIA 12/23/2009
WD 10-19, Change 4 Active Fidelity Bonding Services—Update Fidelity Bond Request Form , Fidelity Bonding Brochure , Fidelity Bonding At-a-Glance , Fidelity Bonding Poster , Revisions to WD Letter 10-19, Change 3, Shown in Track Changes ES, NCP Choices, SNAP E&T, WorkInTexas.com 03/18/2024
FDCM 01-23 Active Monitoring the Summer Earn and Learn Program FDCM 02/23/2023
WD 26-21 Active Customer Load Exceptions SNAP E&T, TANF/Choices, TWIST 12/28/2021
WD 07-08 Active House Bill 1196: Repayment of Public Subsidies by Businesses Convicted of Knowingly Employing Undocumented Workers Administration 02/07/2008
TA Bulletin 305, Change 2 Active Workforce Case Management System Policy Guidance—Update Revisions to TA Bulletin 305, Change 1, Shown in Track Changes Administration, ES, ETP, NCP Choices, RESEA, SNAP E&T, TAA, TANF/Choices, Veterans, WIOA, WorkInTexas.com 04/09/2024
SR WFCMS-01 Active Workforce Case Management System Project Overview 2022 09/26/2022
WD 04-20, Chg 2 Active Greeter in the WorkInTexas.com System—Update Greeter State-Level Defaults Visit Reasons , Revisions to WD 04-20, Change 2, Shown in Track Changes WorkInTexas.com 12/11/2020
WD 18-07, Chg 2 Active Discrimination Complaint Procedures—Update Texas Workforce Solutions Discrimination Complaint Procedures , Texas Workforce Solutions Complaint Information Form (English) , Texas Workforce Solutions Complaint Information Form (Spanish) , Revisions to WD Letter 18-07, Change 1, Shown in Track Changes , Revisions to WD Letter 18-07, Change 1, Attachment 1, Shown in Track Changes Equal Opportunity 01/30/2019
WD Letter 15-19, Change 1 Active Guidelines for the Provision of Incentives for Workforce Innovation and Opportunity Act Youth and Choices, including NCP Choices Participants―Update Revisions to WD Letter 15-19 Shown in Track Changes NCP Choices, TANF/Choices, WIOA, WorkInTexas.com 03/18/2024
AEL 04-17 Active Implementing and Reporting Workforce Preparation Activities AEL, Fiscal - Administration, WIOA 09/05/2017
AEL 08-15 Active Allowable Advertising and Public Relations Expenditures AEL, Fiscal - Administration 06/22/2015
WD 14-13 Active The Workforce Information System of Texas: New Fund Code for Non–Texas Workforce Commission-Funded Grants TWIST 03/12/2013
WD 47-06 Active Employment Service Salary and Fringe Benefit Reserve Balances Financial Reporting 07/11/2006
WD 23-23 Active Child Care Quality Funds Report and Implementation and Expenditure Plan Board Child Care Quality Expenditure & Activity Report Template , Child Care Quality Expenditure & Activity Report Desk Aid, September 2023 Child Care 10/23/2023
WD 17-07, Change 2 Active Storage and Use of Disability-Related and Medical Information—Update Revisions to WD Letter 17-07, Change 1, shown in Track Changes Equal Opportunity, ETP, WIOA 04/16/2024
AEL 01-19 Active Periods of Participation for Adult Education and Literacy AEL, WIOA 01/29/2019
WD 05-21, Chg 3 Active Workforce Career and Education Outreach Specialists Program—Update Workforce Career and Education Outreach Specialists Reporting Spreadsheet—Updated , Revisions to WD 05-21, Change 2, Shown in Track Changes TANF/Choices, WIOA 08/29/2022
WD 07-17, Change 1 Active Local Workforce Development Board Transportation Policies to Safeguard against the Misuse of Funds—Update Revisions to WD Letter 07-17 Shown in Track Changes Administration, Child Care, SNAP E&T, TAA, TANF/Choices, WIOA 03/18/2024
AEL 03-17 Active Implementing and Reporting Workforce Training under the Integrated Education and Training Approach to Service Delivery AEL, Fiscal - Administration, WIOA 08/11/2017
TA 302 Active Texas Advocacy Project Texas Advocacy Project Referral Form , Texas Advocacy Project Training Menu , Texas Advocacy Project Services Overview , Texas Advocacy Project Training Request Form General 02/22/2023
TA 301 Active Agency-Board Agreement Requirements and Contact Information - PDF Administration, Board Planning, General 01/12/2023
WD 02-07, Chg 1 Active Procurement of Workforce Services – Update Contractual Relationships of Boards and Professional Employment Organizations under the Managing Director Approach Administration, General 02/01/2008
WD 03-24 Active Employment Service Complaint Determination Appeals Administration, ES 04/16/2024
SR WFCMS-02 Active WFCMS Business Requirements 09/26/2022
AEL 02-16, Chg 1 Active Implementing the Integrated Education and Training Service Approach—Update AEL, Fiscal - Administration, WIOA 10/13/2016